Credit Cards RHB Credit Card, Open discussion/frustration with RHB CC
Credit Cards RHB Credit Card, Open discussion/frustration with RHB CC
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Feb 25 2021, 02:40 AM
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#201
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Staff
72,815 posts Joined: Sep 2005 From: KUL |
I think I am late to the party.
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Feb 25 2021, 11:25 AM
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#202
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Staff
72,815 posts Joined: Sep 2005 From: KUL |
So, I already registered my interest via online and it says they will be in touch with me soon. I will just wait for them to call me? Or email me? I read some feedback, it takes very long for them to contact the applicants. How long should I wait typically? Thanks.
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Feb 25 2021, 11:30 AM
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#203
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Staff
72,815 posts Joined: Sep 2005 From: KUL |
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Feb 25 2021, 03:41 PM
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#204
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Staff
72,815 posts Joined: Sep 2005 From: KUL |
I haven't received any call for my application yet but I just received a call for RHB event invitation in PJ. Coincidentally? I'm not sure. I have not received any call from RHB for years until today.
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Feb 25 2021, 10:04 PM
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#205
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Staff
72,815 posts Joined: Sep 2005 From: KUL |
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Mar 3 2021, 10:36 AM
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#206
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Staff
72,815 posts Joined: Sep 2005 From: KUL |
Still nobody called me after I registered my interest last week, so got the contact from a fellow forummer here. Yesterday applied and with verification call, I can see it is captured in CCRIS on yesterday. Hopefully will be approved... kremlin liked this post
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Mar 3 2021, 10:59 AM
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#207
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Staff
72,815 posts Joined: Sep 2005 From: KUL |
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Mar 4 2021, 01:38 PM
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#208
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Staff
72,815 posts Joined: Sep 2005 From: KUL |
Yeah.
RM0.00(RHB):Your credit card has been approved on 04/03/2021. The approved card is RHB Shell Visa Credit Card, please call 03-92068118 for inquiry. |
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Mar 4 2021, 02:03 PM
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#209
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Staff
72,815 posts Joined: Sep 2005 From: KUL |
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Mar 4 2021, 03:47 PM
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#210
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Staff
72,815 posts Joined: Sep 2005 From: KUL |
WMC or VS ya? The agent wanted to apply WMC for me without noticing I wanted Shell Visa, after I told her I only need Shell Visa now, she applied that for me.
I told her I will add the cards later if I need to. Actually the biggest barrier for me is SST RM 25 for each card. |
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Mar 4 2021, 04:11 PM
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#211
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Staff
72,815 posts Joined: Sep 2005 From: KUL |
QUOTE(ClarenceT @ Mar 4 2021, 04:07 PM) https://www.rhbgroup.com/files/personal/car...gnature_mcc.pdf Sounds good and thanks for the recommendation. I will recommend VS as you may go to recreational club, theme park (entertainment), departmental and clothing stores (shopping). And any tips to get hold on CS? I called 12 times and none of them was connected to CS. All asked me to try again and said goodbye to me. |
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Mar 5 2021, 03:11 PM
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#212
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Staff
72,815 posts Joined: Sep 2005 From: KUL |
Is there any way to get their CS? I already sent email to them yesterday but how long do they take to reply? Calls never succeeded once, kept saying goodbye to me after listening to their long-winded IVR.
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Mar 5 2021, 04:29 PM
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#213
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Staff
72,815 posts Joined: Sep 2005 From: KUL |
QUOTE(Kyan0411 @ Mar 5 2021, 04:17 PM) My message to them in RHBnow seems to be getting reply within 1 -2 days. Super frustrating indeed.For the call, u just have to KEEP TRYING It is frustrating i know QUOTE(cybpsych @ Mar 5 2021, 04:21 PM) Wah, lucky you. From yesterday, I have called 25 times... and didn't get through. QUOTE(!@#$%^ @ Mar 5 2021, 04:24 PM) Since I'm a night owl and don't need to wake up early to work |
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Mar 5 2021, 04:32 PM
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#214
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Staff
72,815 posts Joined: Sep 2005 From: KUL |
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Mar 5 2021, 04:38 PM
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#215
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Staff
72,815 posts Joined: Sep 2005 From: KUL |
QUOTE(ClarenceT @ Mar 5 2021, 04:34 PM) The generic 03-92068118. Is there any special no. for its premier line? Maybe I should apply one. QUOTE(cybpsych @ Mar 5 2021, 04:35 PM) cannot choose Then, I wasn't offered with this option at all. after some time nobody available to serve my call, the IVR will offer to leave my mobile number for CS to call me back. |
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Mar 5 2021, 04:50 PM
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#216
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Staff
72,815 posts Joined: Sep 2005 From: KUL |
OK la, looks like I'm not alone. I don't see this in other banks... CS are still responsive.
Anyway, managed to see CL amount from CCRIS, not bad and pretty generous, same amount as PBB which is the highest among other cards. |
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Mar 8 2021, 12:02 PM
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#217
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Staff
72,815 posts Joined: Sep 2005 From: KUL |
Received this SMS means card already arrived at branch?
RM0 RHB: Please bring along your IC to collect your RHB Card at your preferred RHB branch. Call 0392068118/ 082276118 for info |
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Mar 8 2021, 12:13 PM
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#218
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Staff
72,815 posts Joined: Sep 2005 From: KUL |
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Mar 8 2021, 02:57 PM
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#219
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Staff
72,815 posts Joined: Sep 2005 From: KUL |
Came back from RHB Seremban 2, as expected they haven't received my card yet. I tried calling branch no. and apparently it is a fax no.
I also asked if I can open a BSA there (none of my addresses is in Seremban), she said I can do it but I have to bring employment confirmation letter and latest payslip... Till I collect my card later then.. Long process to go. |
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Mar 8 2021, 03:40 PM
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#220
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Staff
72,815 posts Joined: Sep 2005 From: KUL |
QUOTE(lamode @ Mar 8 2021, 03:22 PM) i believe they are making up own rules here. I give her benefits of doubt because I'm not from Seremban? Anyway, I managed to open BSA in HLB and CIMB near my office, though I didn't bring any employment proof and they didn't ask for it. They asked me why I chose to open at that branch and I just said because my office building is behind their branch. I was wearing company's lanyard and they can see it, so I guess no issue.i encountered similar request with another bank recently, them i requested to speak with branch manager to confirm the requirements before escalate to HQ, and the officer went inside to the back office for a min, then came back to tell me only IC is required. it doesn't make any sense to request income details for BSA (unless you told them for salary crediting). imagine if i jobless, just want open account to do GRAB / sell in mudah / receive $$ from KWSP/GOV? Anyway, I thought of opening RHB BSA to ease the online banking process but seems not that straightforward. I will just ask my team member to prepare a confirmation letter for me then just in case I finally decided to open one account. |
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