Haiz..ya..pity of me.. what to do.. I say extra single word, say me flaming la..start confusing ppl la.. and lie la.. Haiz..

Forumers say something not on his side.. cannot also..say they r my good friends..i dont even know them..

accs_centre u say more ya..ok..talk so much, no even 80% refund... dare to say more??
Still bullshit there can come over his place to test..if hv problem then dun buy..
if can go to test, then no need to ask u post la.. So it means b4 pay, u can decide buy or not to buy.. after paid,u tested it hv issue, no way to return eventhough i inform him at the same day i received the item?? And He didnt really want to responsible for his personal warranty as well..Y? At least when buyer say hv problem, seller should ask buyer return the goods for checking 1st, then only decide the next step..But he didnt. I say really cant solve the problem, i request for refund. He directly say 80% refund..Dont even bother check the item again..

See wat he said also here:



Did he cheat me how old he used it? 1 month or 3 months actually?

This post has been edited by accs_centre: Apr 10 2006, 06:16 PM

so blurry there...

he said it's coming bout a year old..
then, he;s using it bout less a month

then the quote, less than 3 month???

News Update...

It seems that words are being twisted here and there.

In future, people might be afraid to buy things from this kind of trader, since he could easily have his own right not to refund even a single cent, just because the buyer offended him in anyways.

His personal warranty could transfored into a non-warranty item anytime.

This post has been edited by morph: Apr 10 2006, 04:29 PM

My original mail..



Their words..

Edited post as request shockk.

This post has been edited by ikan_semilang: Apr 10 2006, 05:49 PM

As with regards to people who think they may be flaming/spamming here, here's a word of advice:

For those of you who want to post something useful here, please do so in a proper manner.
If you are to say something or accuse someone of something, please back up your post with a proper reason.
As long as you have a proper reason behind your post, it is fine even though you are accusing someone of something.
Just do not do it blindly.

Response for Senn Asia (Singapore)..

@infinity,

it is cleared that d buyer have received an email from d company saying that ur item may at fault... this is confirmed by their service support department..

in your personal warranty period, so u shud refund to ur buyer.(from d beginning u already shud refund bcoz d buyer is totally not satisfy wit ur product).be gentlemen lar...

btw, u still wanna make problem although d buyer has retreat himself to get full refund..meanwhile u onli causing trouble and say dun wanrefund at all... clearly that u dun wan that item anymore coz u noe that, u cant sold it!!!

since d buyer has step down a bit, it is better u also do so...

@accs_centre
i feel that u not gonna get full refund... bad luck i guest

btw, im clearly disappointed that infinity did not lived up to d tag he has been given... i dunno wats d tag is ab, but, since u got a tag means u contributed somethin to this forum.. but d way he tryin to solve (or i shud say hiding away) this prob, i think he dun deserve it as for us, elite tag is some1 needed to b respected...jus my 2 cents

The tag is given to forumers who had previously contributed in many ways to the forum. As for Infinity I think he's given the tag for being a moderator in LYN's DC++ hub.


@accs_centre :
If they dont practise RMA, then what do they practise?
1 to 1 replacement ?

This post has been edited by morph: Apr 10 2006, 06:03 PM

totally agree with low yat82

well, now even da company sayz dat its faulty. so infinity, i guess you have to keep your words? and also how can dis company sell such expensive headphone with such feature as Infinity said. i just dun understand.

The way you reply is not tactful at all. It shows just how immature you are being a person and it definitely makes people question your reliability as a seller.

And talk about lie, there are a lot of discrepancy between what you claim here, the PM shown by accs_centre and your emails. And guess what, nobody has comment on you being the liar.

Thanks. Mr shockk.

1 to 1 Replacement..Maybe..
But infinity dont have receipt..So, dunno wat else can be done..

Hope he understand my situation and take proper action la..

Speaking on which party is wrong for sure not flaming or spamming especially in this sub-forum - Trade Zone Dispute Resolution Corner..

If buyer and seller can settle the case themselves then no need to discuss the matter in this Resolution Corner. Comments from forumers with supportive reason is help to show which party is right in the case..

This post has been edited by accs_centre: Apr 10 2006, 06:41 PM

How is accs_center lying?

With it might have started with a simple miscommunication (I'll try not to mention the word con) by both parties, it has escalated into a major blow-up with you, Infinity coming out as the losing party.

A seller have more responsibility to explain and catalogue his/her item better than a buyer's responsibility to know them. You knew this function would be a major turn off and also a potential problem source in the first place, seeing that you yourself complaint it excessively in other forums. Not mentioning it when you're selling it out, you only have yourself to blame for the damage it has cost you now.

You have also show yourself to be a bad seller not only by calling acc_center a liar, but also accused others of the same and taking his side instead of yours. You may start well by thinking what is the cause of others taking his side in the first place.

Regardless of the e-mail, regardless of how much you bought and sold it for, regardless of how much you lose on selling it, you still have to act in good faith because there's more than money involved here. Trades doesn't always go well, but there have been cases of great sellers who lose more than gain for a product they sold, because they know that their good name are more important than the measly profit they get.

And you acted even worst when acc_centre gave you proof that he has send his item to you, yet you acted nonchalantly in giving him an answer on your decision.

"ok be frank, if the thing arrived to my office, there is a department that will take care of this. And i have no idea how long it takes for them to send it to my desk. I'll do u a favour i'll check.

i cannot promise u b4 wednesday is because i don't own the courior company, and the time is guaranteed by pos malaysia.. not me... but i promise u to send back to u ASAP..."

You'll do him a favour? That's the most irresponsible thing I've heard in this thread. So what next? You're going to claim that the item never arrive and that maybe somebody in that department has carted it away thus you hold no responsibility at all?

Now the ball is even better in your court, you have both the cans and the money, you can easily stop showing up here and do a runaway. Unless acc_center is lying of his arse with great ability to produce fake receipts, he has shown good faith by shipping you the item without any refunds in sight.

He has also shown proof that your item is a potential defect, so your foundations in calling him a liar has crumbled significantly there. Regardless of what will happen to this case, your name has been dragged through the mud and you have been exposed as the bad seller that you are. The item that you sold might be a perfectly working unit, acc_center might be a liar, but at the end of the day, you're the one in the losing end because I don't see how others would like to trade with tou again if they have read this case and saw your after-sales service.

a very good speech by Fuzzy . respect man. kawan infinity, i guess lotta ppl is on accs side for sum reasons.

1. da way u handle thgs after sales.
2. the way u try to make everythg beneficial on ur side.
3. u did not put this special feature in ur sales trade before selling it. hiding dis special effect ability until it reaches the buyer.

not to mention, as a passer by for dis thread. me myself think that the fault lies on you. whether its faulty or not. no matter what. paying rm400 for a headset means im expecting sumthg crystal clear with a smooth sound. such special effect is really not needed. and even if there is 1, i would rather call it as defective unit by the company.

to be serious, in this case. u did not lose much money actually. since da thg is free. but definately, everyone who enters here reading this. thinks dat ure a BAD SELLER. and u cant deny dis, i beliff.

My stock directly from Sennheiser China/Germany. Singapore is the South East Asia center.
Just to fix the facts right.

If I am not mistaken this headphone should be 2 years warranty right?

*Partly my fault for not able selling you HC8540.

This post has been edited by DAViS: Apr 10 2006, 08:45 PM

Thanks for ur info..
So without receipt, do u think they will serve me? How about RMA at locally?

How good if im listenning to 8540 now..
Dont worry, not blaming u.. i ask a supplier i know, he also say have to wait next month for 8540..

This post has been edited by accs_centre: Apr 10 2006, 09:03 PM

Without receipt you cannot do anything but you can try in Mediaplex first see what they say.

without receipt , they might help u to send over but they will charge on it , just maybe they will help u ..better than u doing nothing and waiting for some reply that will never reach you..

BUT before this , according mediaplex midvalley that i bought a set from there and well they told me that whole batch of RS85 are problem batch , and thats why they will replace a wired unit for me , instead of still change a another RS85 for me..for mediaplex or sennheiser warranty claim , as long as another unit is working fine , they wont change from WIRELESS model to a WIRED headphone once u purchased so as a conclusion this is so obvious that their RS85 seriously got problem, thats why they agreed to change to a wired unit for me ..

no matter what if seller told the buyer that got one week personal warranty , which means they will refund in 1 week if there's a faulty item that delivered to the buyer..if seller refused to full refund , the buyer can actually sue the seller for breaking their promises according to the consumer laws...

even if a shop or company sold out a faulty item and buyer returned to them before 1 week , if they refused to do 1 to 1 exchange , buyer also can report police according to malaysia consumer rights too..

actually buying stuff from website or even user from users become very common , and well if a very simple words which is " PROMISE" also we cant keep it , forget about saying into a real cyberworld , if buyer cant guarantee that what they going to buy gonna be a worth and nice deal , nobody dare to buy stuff from internet anymore no matter how reliable that website is , SO be a responsible MAN , dont be a irresponsible MAN ..ppl who dont responsible on something that done by them , they have no rights to considered themselves as A MAN , in fact just a hen..



This post has been edited by ^aMnESiA^: Apr 10 2006, 09:31 PM

I've turned from leaning towards accs, to Infinity and back to accs now

Well with that email it pretty much sums that the headphone is faulty
Whether the seller knows or not about it, or thinks its actually a feature or something normal doesnt matter anymore

If i have a LCD monitor with 10 dead pixels, but i thought its something normal and sold it as a problem-free monitor, i would still be wrong
Not knowing the problem doesnt make the seller not at fault

This post has been edited by KilJim: Apr 10 2006, 10:52 PM