if possible, pls draw up the completed diagram of ALL ur PC connectivity and ANY equipments connecting to each other... I will do recommendation for correct models and correct installations... if still doubt on me, pls make an appointment and meet with me / cal-lab inventor personally...

So u are the founder/inventor for Cal-Lab? No offence, but i just feel surpress to see u here, if u really are, because if u really are u must be a very busy man

u means belkin dead but ur current modem safe?

nope, the belkin is still good.

lol, not like that, i have 2 belkin units, 1 6500 amps, another 75k amps, the 6.5k amps is still working, but cant protect my modem, the 75k amps is still working and has protected my modem (got struck twice, but both still ok).

sure, i will get a unit from u if my belkin fails again.

hi, just would like to know if you have Lightning Isolator for keyphone (LAEA/25A/0599/M). Pls pm me for price if you have, thanx.

yes... we have the units to protect PABX...
even the Panasonic and Siemen PABX system using cal-lab lightning isolator to protect their equipments...

the models u need for keyphone system was SKPX-M(AR), MLPX-BB and SL9602F

rite2.. it is a cube sized fuse rite? how much are you selling per quantity? i'm interested.

Transfered RM85 to your account via Maybank2u. Check PM for my details.

Received the SFTV9622FC this morning. Visually inspected to be ok. However there are two complains:

1.  The coaxial cables should be a bit longer. I understand that the SFTV9622FC should be as near as the equipment to be protected as possible but 1.5 m should not be a problem. The cables supplied are only 1 m long.

2.  Cal-Lab should supply RG-6 satellite coaxial cable (2.4 GHz) instead of the 75 ohm 3C2V coaxial cable for Astro input. 3C2V cable is only good for antenna signal (VHF & UHF) and cannot carry high GHz frequency (Astro) signal.

Anyway the above can be solved by putting in a bit of extra cash in getting the RG-6 cable (for Astro) and a longer 3C2V cable (for antenna). The important thing is that I can rest assure that my electronic audio & video epuipment now are well protected with the SFTV9622FC.

Thanks for the prompt delivery.

Hi Gan,
Thanks for the mail and the link.

Please forward this mail to your friend or quote this mail in the forum.

1. If you've noticed in our Order Form, all models with F-connector are marked "nfc" (meaning no F-connector Cable" is being sold but given FOC)
2. Also, at the option column, there is a choice of "cable' or "TP" (for Twist-on Plug). Both are available as Free-of-Charge options. Why offered as FOC options? Because, we cannot find an acceptable solution to the problem.
3. No cable connector manufacturer can pre-fabricate RG6 cable on to Twist-on Plugs.
4. For professional installers, they can opt for ToP and self-install the ToP on to RG6 (This is what ASTRO installers specify and we comply)
5. For DIY home users, ready made F-C cables can only be on 3C2V. The result? An estimated loss of signal of  1~2%. (by additional length of cable)
6. The longer the cable the higher the loss! Thus, 1-M choice between 2-evils!

Thank your friend in the forum for his valuable suggestions and observations.
Ask him to shoot me a email, if he needs more clarifications.

Regards,
Paul Chang
(Inventor)
....................................................
Attachment(s), if any, for your info!
Thanks!
Warm regards & have a nice day.
 Leaflet4e_ORDFORM0612_END_USERS.rtf ( 222.88k ) Number of downloads: 9
 ProductLeaflet_STVSeriespic.doc ( 72.5k ) Number of downloads: 11

Hi Gan;
Thanks again.
The problems were not new! And, at CAL-LAB, we do not wish to find excuses for not doing right things!

1. We offered, and still offer, ToP but no length of cable can be a suitable choice for each situation in each home or office!. So we do not provide cable. You should have opted for ToP while purchasing and then find your suitable length of RG6. We even have samples of how to use ToP on RG6 on display! But many still prefer ready-made FC-cable (even with the expected loss). So we also accomodated and offer choice of two lesser evils. We do not expect users to be 100% satisfied. So we mention "nfc" ("sold without F-connector cable" but given FOC - hoping that Free item would not attract too much complaint!
2. There are users who would like to have just enough cable-lengths for each cable involved! Through the past 11 years, we have few complaints on "why not this cable be 0.5 M or 3M (from another)? So we decided to stick to what we do - hopefully would satisfy most users BUT we do not expect everyone to be happy. Thanks for your friend's suggestions anyway.
3. Power supply abormalities? Go to www.cal-lab.com then click on <Vital Info> right at the bottom of the left column on front page. Look at item #12 about different types of surges. Neutral OC phenomenon is mentioned by us. We had once even received a email some time ago from a customer in Seputeh whose house was accidentally supplied 3-phase without proper NEUTRAL wire. As a result, all his household appliances that were without CLLI, were damaged. But 11 of his items protected with CLLI were safe. He happily paid RM25 for each CLLI replace-exchanged. Then he wrote a email to us to thank us! And, he was only using standard CLLI - compared to SL-AR series, which is designed to also protect "low-volt-high-current"
4. We wish we could make everyone happy! But sad to say, it is not possible. So we make decisions (expecting some complaints and probably some happy emails, sometimes). BUT it is our business to provide solutions to dangers from lightning! So, good suggestions are most welcome, when we can adopt and make changes for the better for more users!
5. And so, we put prayers, wisdom, technologies, knowledge, goodwill and lots of mutual understandings into our daily ingredients. Just, hopefully we might live a life less stressful and hopefully help make some other's lives a little more joyful, more peaceful and a little more meaningful! Once in a while, when a powerful lightning strikes, not only our patented ISOLATION technique might save some equipment but hopefully some user's life might be saved (even without the user realizing that someone could have been killed, if not for CLLI's ISOLATION technique! Because, with CLLI you only see badly damaged CLLI, most of the times & all the times so far!)

Regards,
Paul Chang