Fastest is to do OD KFK. meaning go to your insurance panel workshop and claim from your own insurance. It wont affect your NCB. What happens is that your insurance will then claim back from the other party insurance.

But you will need to get the police report and keputusan with police saying the other at fault.

It is like 3rd party claim. Just that with OD KFK u can only claim for the damages and not other things such as loss of use which u can with 3rd party claim.

stevenc68 is right. Let me share with you my experience when kena langgar on my old previous myvi. I sent to perodua because want to get the genuine parts from perodua. But perodua told me they will not help me on insurance claim procedure and I have to settle by my own. Here are the steps

1. Go to police station next day of accident to buy report. The report stated that is other party fault. get the report. prepare RM10/20
2. go to jpj, to obtain other party insurance information. prepare rm10/20
3. go back to perodua, handover 2 documents to perodua.
4. To make the claim faster, perodua said will claim from my own insurance first. So they send someone get detail from my own insurance. At the same time, they passed my document (1) and (2) to get let my insurance company claim from 3rd party insurance.
5. My own insurance company will release money immediately to perodua SC for repairing. This make repairing faster.
6. NCD will be set to 100% because they release money first
7. My insurance company will claim money from 3rd party insurance. take about 1-2 months
8. You need to verify and check always with your insurance company. after they managed to claim back from 3rd party insurance, make sure they reset your NCD back to 55% (or original discount NCD)
With this process, I believe your SC will get money faster from your own insurance company and fix the car faster.
You have to chase by yourself. That's why we have to drive carefully and avoid any accident even though is not our fault. What to do... Our process of claim is lousy. Some more you have to deal with many parties, Police, JPJ, Insurance, SC... Most of the time, they tell you: "relax lah ..." . Only you chase by yourself will expedite the claim.

hehe alright thanks not sure with the term OD KFK. Could it be possible that they wait after the 2nd week get the keputusan only make?

i m looking for forte 1.6 full spec.. any discount can get before ubah ..

Me too..accidentally scratch it yesterday while going up a high slope. Damn suey
Kena at the black color bottom below the fog lamp...Now can see abit whitish scar 
Do let me know what u do to get it fix..or anyone.??

Hi mate,
my forte is going to be 1 year old so need to renew the warranty. what is the sum insured for Forte 1.6SX (2012)?

Appreciate your advice.

Dang! Just scraped my front bumper skirts
Now the bottom of the skirt is no more smooth..

Has anyone tried to "putty/plaster/cement" their skirting before?

If no one has ever DIY it, I'm gonna try experimenting on my own.

See 1st page...

Best to patch it back with some fibre, putty don't work well and will break  after sometime.

just burst my car tyre yesterday. T.T Hit a rock and burst, replace with my spare one. Everything was fine but the wheel logo cap gone missing!!!

Anyone know where to get a new one? Previously I had replaced it with the red K Emblem.

is it i can just get a wheel cap in any design & replace it with the K sticker?

How is the second hand value forte now ?
I'm thinking to buy a new car, Forte is in my list but i am worried of the 2nd hand value in case i want to change cars,,

How is the second hand value forte now ?
I'm thinking to buy a new car, Forte is in my list but i am worried of the 2nd hand value in case i want to change cars,,