Hope open the 10M port for me.

A bit bored hear the guy tell much of T&C.

Look so much users port is 10M ~

my area still no 8mbps and no unifi

Dear Sir/Madam,

Thank you for your reply.

With regards to your query on DSLAM distance query, upon checking in the system for telephone number 04xxxxxxx, we found that your cable distance from our exchange is more than 1.51km whereas offerings of 8Mbps services is subject to distance limitation of maximum of 1.51km from exchange, port availability and also technical testing during installation. Your understanding on this matter is highly appreciated.

For further assistance or feedback, kindly e-mail us at help@tm.com.my .
Alternatively, you can also contact TM at 100, choose language and select "Products and
Services".

Regards,

Nur Ashikin Nor Halid
Customer Service Support,
Telekom Malaysia.

www.tm.com.my

My agent phoned me

Ask my name and phone correct or not and do I want to upgrade. I answered yes and she replied okay she will process it for me. Done

Try agent

If your SNR and attenuation is nice enough might works

line bb is good , save the hassle to tweak here and there for wireless

That was fast.

Will have technician coming to make testing?

Mine = No sadly... Not even any service speed confirmation as usual procedure

That's what caused forget to open port

But after complaint technician come verify and solve it in <24 hours

can u tell me what u DSLAM Distance how many km ur still 2KM OR what

More than 1KM for sure

wah more than 1.51km right
need try agent whare to find

This post has been edited by pakji: Jan 31 2013, 10:52 PM

The TM technician/contractor got a their tool call "optimus"..where there can check distance from your house to cabinet....

In my case, the agent use Optimus II

this optimus prime......
later i will upload the picture....maybe tomorrow night

You works with TM?

sigh, until 1.51km only.

Nope...
last time i'm on SI(Single Installer) aka streamyx installer.....
after that do a docket(baik pulih talian telefon and internet)....
join a migration TEAM(M-SUN system NGN Network-Fiber cabinet).....

This post has been edited by miezaidin: Jan 31 2013, 11:11 PM

That make sense due to line cap to 8191kbps.
Given the theoretical case where everyone in Malaysia has no internet, and you are the only one connecting to Streamyx, the maximum speed you can achieve is 87.3% of 8191kbps. This is due to the ADSL overhead.[Source]

Talk to your installer again and see whether he can help you.

Otherwise, you will need to call 100, and complain to ask them to change the sync rate to at least 9400kbps for you to achieve 8Mbps speed at the very best effort that TM can give. That takes a lot of phone calls and probably longer waiting time. YMMV.

This post has been edited by kaiserreich: Feb 1 2013, 12:41 AM

Thanks for the advice. Appreciated.
Gonna try my luck. Heh.

Thanks for the info
By using the best efficiency to calculate it is pretty accurate at my case too.
At 5120 last time I should be able to get 4461 which I got exactly the same as calculated
At 10235 I should get 8917 but I get 87XX, reduced efficiency but I am happy enough

try changing new phone line...sure it will work later on