i started with celcom, switched to maxis, and finally digi + umobile as 2nd line (cheapest plan for postpaid at rm29, perfect for 2nd line use).

What i find among all and reason i stuck with digi even if my ip5 no LTE. Im based in KK, Sabah.

1. Celcom - broad coverage in Malaysia. Limited LTE in my area, Plans are most expensive among the others. felt its more suitable for ppl who can claim phone bill with company.

2. Maxis - The worst customer service, the worst product knowledge, always tried to mislead customers. (not sure its everywhere, but experienced this in almost all dealers and maxis centre in KK) While it has better LTE coverage in KK, package is quite attractive, but with such bad CS, i rather not use it anymore. Worst experienced during my contract time .. n giving me problem even after i terminated my line..

3. Digi - Probably the best CS among the rest. But the slow implementation of LTE is really making them looks bad. And with the launching of the new packages, i find its more expensive than before. Luckily I'm still on the old plan.

4. uMobile - worse coverage even for 3G. but anyway, since its cheap, just use it for 2nd line..

Just went to KK last weekend, the 3G at 1borneo cant even load a page...
then i switched to E, surprisingly the EDGE even faster than 3G....
but too bad u are using ip5, i can login to LTE at city mall with my xperia sp

its ok.. since my mini Retina is always with me.. i subscribed 6gb Data with Free LTE.. hehe...

What CS service u refer? Should be there is a problem occured only u go for CS right? And i always experience drop call while driving, this problem never been solved make me really frustrated, but i have no choice. Last time i subscribe DiGi is because the data quota, i wont get charged after exceeding the limit, Maxis will charge u a boom while Celcom will block u to access data, but now the story totally different. As i know maxis offer more competitive pricing, more LTE coverage (10x faster than 3G), for iphone package, DiGi is good in town area, but it will suck if u use at ulu place like my hometown Gerik. I think i will switch to maxis after my contract end.

This post has been edited by Hawaiiii: Apr 24 2014, 08:56 AM

Maxis - Always with billing. Last time i dont call or sms a lot but my bill is always high.. when i check with maxis, they told me system issue. when i terminate the line, after 1 year when i want to apply for new line at celcom, they told me i was blacklisted by Maxis. Checked with maxis, the CS told me line cancelled but not terminated, so the plan still on going and they continue to charge me monthly fee. and since i didn't pay, they blacklisted me. What a joke...

My friend experience the same with data charges with maxis too.. after reaching the quota which he didn't know cos the son is using the phone, the bill came and total up to RM6xx. He was in shocked and complain to Maxis. U know what they told him? "U should have control your kids instead of coming here and make noise". I was next to my friend and before he said anything, the CS got a scolding from me... Not because of the amount but because of the attitude of the staff - maxis should train their staff properly.

i understand digi can be weak in coverage especially smaller town. at home, in my office, my signal always E instead of 3G. Even when i go back to Kajang, (my in laws) the coverage is pretty bad too.. there are times when i wanted to terminate my line and switch, but after cooling down and rethink of my previous experience with the other telcos, its not too bad also. at least if anything happens, digi still able to answer me in a good manner.. You know la.. when one is angry with something, the least u expect is the CS is an idiot!

from my personal experience i do feel that digi has improved alot especially their 3g/Hsdpa signal. most of the town and highway digi able to get full bars but no so with my another maxis line where its 2 bars or less.

maxis- noticed that lately they have quite many of blind spots especially at highway and certain areas. like nkve shah alam bound, federal batu tiga, plus south. even gardens hotel conference room maxis has no signal vs digi full bar

digi- speed wise nothing to shout about as i able to get on average 2-4mbps with H+. However digi plans are quite pricey nowadays vs maxis

celcom- so-so only. but 2g coverage is great among the 2 telcos. but in congestion area like mall or traffic jam..sometimes will switch to Edge

ya.. the new plans seems expensive now... but today they have drop the RM50 plan to RM45 which makes it the cheapest entry level plan. 2GB data.

anyone updated the latest digi carrier setting 16.1?

notice any changes?

can't find the related info about that update.

Maxis in alor setar ok...even celcom blacklist me they still offer me postpaid line and i took it the offer...while the celcom still blacklist me till now...thumbs up maxis...hehe!

+1

y blacklist u? tak bayar bill?

Hi guys, just want to ask i have a digi Iphone 5s set, but the warranty card and resit not with me now. it's with my bro.
If my set faulty, can i just claim it directly from digi or apple store?
i know if claim from digi, i would ask them check my IC as the phone is on contract

Any idea?

This post has been edited by Darkcloudz: May 8 2014, 10:47 AM

The contract under whose name? If it's yours, I'm sure you can claim the warranty. Those card + receipt is just a tool to fasten the checking process. Not a big deal.

under my bro one.

Wey digi dah ada lte ke?

Dah tukar sim dah support lte

My office at jalan raja chulan but didnt get 4g/lte

Yea dah ada
Kena check their coverage map
Not for indoor yea...

hye, i want to ask about the Iphone 5s Digi set. Can i trade in my old iphone 4s Digi set to get the new ip5s just like maxis offer?

Nope you can't. Digi doesn't have such promotion atm

Ok thanks

digi dah ada LTE service?