Thanks for letting me know. I already did the payment, so I guess I will be getting a bounced payment.

I called up AEON's call centre and they asked me to check with my bank to see why IBG cannot go through!! Don't they realize the problem is between AEON and Citibank??

To put it bluntly, AEON CS agents are "very stupid". Basically AEON Credit has not updated Citibank with WATAMI's account number format.

. Looks like this problem is not going to get solved if they do not even realize what is wrong.

Has anyone tried escalating the problem using the channel attached? I will give it a shot if no one has tried yet

This post has been edited by gilabola: Mar 2 2014, 01:38 AM


Attached thumbnail(s)

we can't reply on CS alone, must find other source to verify.

Paid my bill in AEON counter and requested for GST waiver. Hope that it can be approved..

Hi, if i apply for Aeon Gold card, is it comes with 0% balance transfer for 6 moths? Or must apply for Watami only? Some booth still offering fridge but some booth says already discontinue, which is true? And the say the free give have to wait unit May for delivery. true?

0% bt is for all type of aeon cc.

Opps, another question, why Aeon dont have Platinum card? What will be the maximum credit limit for Gold card since i intended this card for BT?

Thanks for fast reply

no platinum at the moment. but the credit limit won't be low for their classic/gold. it depends on your salary anyway.

IC, because long time did not hold a gold card and the agent told me CL limit can up to max rm50,000 of 3 X salary amount. Imagine a gold card with rm50,000 CL. Look odd nowaday.

doesn't matter whether it's a classic/gold/platinum/etc. as long as it has good features/benefits and has enough credit limit for your monthly expanses then no problem.

exactly!

After all the hassle, I applied at AEON Taman Equine this afternoon.
On the spot gave me the Watami dessert voucher, but no free gift/free RM10 cash voucher...

lets see how it goes

ya, watami dessert voucher they will give. but the doll or free rm10 cash voucher is depend on their promotion period. normal time doesn't have.

You are good to received voucher, I don't have it...

Btw, seem like Aeon take quite some time to process credit card application.

18/2 - Applies for Watami card
26/2 - only received a call from CS for verify (after complaint to SA)
3/3 - Called to check the status, under processing

Probably the card will not be ready on this week IF the application is successful.

still holding my payment, waiting for Watami card to be arrive...

just found out if aeon pyramid they only submit all the applications to HQ every monday

May I know only attach MBB statement front page or all pages for BT application?? and what is the email address that need to send to??



This post has been edited by sj0217: Mar 5 2014, 09:01 PM

just the front page enough