Has anyone tried it? Does it work? If this works, it costs us only 10 sen via Interbank GIRO to pay the AEON Watami balance.
Credit Cards AEON Credit Cards, By AEON Credit Services
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 Mar 2 2014, 12:18 AM
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#1
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670 posts Joined: Jan 2005  
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On the back of the AEON Watami statement, the instructions for paying using Interbank GIRO (IBG) states that 789 should be added to the account number followed by 16 digit card number. The receiving bank is Citibank.
Has anyone tried it? Does it work? If this works, it costs us only 10 sen via Interbank GIRO to pay the AEON Watami balance.
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Mar 2 2014, 01:21 AM
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#2
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670 posts Joined: Jan 2005
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QUOTE(ronnie @ Mar 2 2014, 12:32 AM) It doesn't work for WATAMI.... Failed after IBG testing with 789<16-digit WATAMI CC No.> and <16-digit WATAMI CC No.> Thanks for letting me know. I already did the payment, so I guess I will be getting a bounced payment.I'm lucky to have free IBG to perform these "tests"  I called up AEON's call centre and they asked me to check with my bank to see why IBG cannot go through!! Don't they realize the problem is between AEON and Citibank?? |
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Mar 2 2014, 01:30 AM
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#3
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670 posts Joined: Jan 2005
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QUOTE(ronnie @ Mar 2 2014, 01:23 AM) To put it bluntly, AEON CS agents are "very stupid". Basically AEON Credit has not updated Citibank with WATAMI's account number format.  . Looks like this problem is not going to get solved if they do not even realize what is wrong. |
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Mar 2 2014, 01:37 AM
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#4
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Has anyone tried escalating the problem using the channel attached? I will give it a shot if no one has tried yet
This post has been edited by gilabola: Mar 2 2014, 01:38 AM Attached thumbnail(s) 
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