Hi, welcome to this thread! Before you start posting on this thread, please spare a minute to read the below message. Thanks.

You can:

• Discuss about phone/modem/settings for Maxis 3G/HS 3G.
• Comment about Maxis 3G/HS 3G.
• Ask for opinions on Maxis 3G/HS 3G.

You can't:

• Discuss about piracy or illegal contents.
• Request forummers to rent out their SIM cards here, this is not a trading platform.
• Offer to rent out your SIM cards to forummers here, this is not a trading platform.

REMINDER:

• This package is already a discontinued plan, hence you will not be able to sign up as new subscribers.
• Still, it's the best for you to check with Maxis if this plan is still allowable for now. We are not liable for any misinformation as we are not working for Maxis.
• This is NOT Maxis Wireless Broadband thread! There is a separate Maxis WBB thread on this section. Check it out.
• Until today nobody knows if the so-called corporate plan is really unlimited. So, in the mean time the Biz 68 subscribers can post here.
• Whatever SKMM or anything besides this plan, please bring your discussion to the dedicated threads.

Before you rant about your slow speed to Maxis Customer Care, please be reminded that speed is affected by few factors:

1) Your device:
-You can't expect it to have 20Mbps when your modem's capability is just running max up to 7.2Mbps.
-You might be having a faulty modem, try switching your SIM card with other modems

2) Your signal coverage:
-If you are not within DC-HSPA+ coverage, then don't expect to have 20Mbps of speed. Be contented with just probably 5Mbps speed, that's probably what your tower is capable of. I know someone who was already running in joy though he only gets 2Mbps on his Maxis. Yes, he is in Mukah, Sarawak.

3) Congested with other users:
-If you are unlucky and you live in an area where there are a lot of similar users like you, be prepared with network congestion. Everyone is fighting with you. Though you might be living in a non-urbanized area, that doesn't mean your area will have good speed. All telco providers will do survey first before doing bandwidth allocation, if you area has low density of users, they will not allocate more speed to that tower. So can't do much thing about this.

4) Timing:
-Avoid performing download activities during golden hours (7-11 p.m.), this is the period where those working folks are back to home and start jamming the line. Be considerate with others. You could queue your downloads to start only after midnight when they go to bed.

5) QoS:
-Check your QoS first, it could be your area is only capped to 2480/2480.

OK, after checking through the above steps and you are still very sure that something is wrong with your connection and tower. Login to your Twitter account and start tweeting the Maxis CS. Follow them @MaxisListens and they could respond to you quite swiftly. Lastly, be patient and they will fix your issue soon!


Before I forget, I think it is worth mentioning here that Maxis blocks P2P port in order to provide better speed to other users. Let's not forget there are other needy users out there depending on this connection to do their work and etc. So, don't hog the connection with your P2P activities. The port will only be opened at 1.00 a.m. - 7.00 a.m. or 3.00 a.m. - 7.00 a.m., depending on your area. So, plan your download activities wisely.

Of course this can be solved with VPN or SeedBox but I'll not further drill into this part. Check out yourself and don't ask me or us how to bypass it.

-Credits to fruitie for the info posted above.

How to complaint to Maxis unfair treatment towards you

What you can do

• Lodge a complaint to government agencies.
• Lodge a serious complaint to Maxis request for a compensation over the breach of contract.
• Contact your Maxis agent and request he/she to handle it for you or request for an explanation.
• Jump ship to other telco

What you can't do

• Rage towards other users in this thread

Useful links for complaints channel :
http://www.skmm.gov.my/
http://www.cfm.org.my/
http://www.pcb.gov.my/
http://www.nccc.org.my/v2/





This post has been edited by blacktubi: Jan 15 2013, 09:16 PM

v9

Lipoting in in

v9 already....nice...miss a lot wiki thread

Reporting in.

Wooohoooo! Let me start off by saying.. I just called Maxis CS less than a minute ago regarding the 30gb cap and they said this is supposed to be imposed since November 2012. That said, if we do actually exceed it, for legacy 99 users will still maintain their uncapped speed (not sure how true this is), but the notification of the 30gb will still be there and also in most cases, all plans are unlimited now with their new policy.. Whether or not our speeds will be capped, will truly need someone to test this out. I know for sure, my parents would help me bust my 30gb in no time.. cuz today alone, they have watched 3gb away on PPS.... If I DO exceed the quota, I will update you guys whether my speed has been throttled down.

thank you for the info

today mine already 6GB out

still hoping its not going to happen...

I'm not that far behind.. mine is currently 4.3gb LOL! In fact, I only used 300mb today at most.. the rest is thanks to PPS streaming

if cap to 30gb , speed is doesnt inportant now

Quite confusing

I actually don't mind the 30GB is the speed before 30GB is good



But if imposed the cap and the service is bad, this is a bad ISP.

You were so right abt the Legacy

by the way , reporting in with 13 left

Yeah, he told me I'm (don't know what EPP or EPVP or PVP.. don't even know what he said) unlimited user so, even if exceed.. will not get throttled down..

I just bought 2 from ddr3 2 days ago,now they implemented the 30gb...so suay...between that,what is 'legacy' plan?im new here....hehe

how about biz68 or biz99？

wah already v9