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Home Networking ASUS Malaysia Networking User & Technical Support, Managed by ASUS Malaysia Representative

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duck v3
post May 28 2013, 02:55 AM

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hi, not sure if this is correct place to ask
how do u update bios on the n45sf?

the 1 with the power adapter problem
jex-koi
post May 28 2013, 09:17 AM

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Hi Asus,

I own a RTN13U router, used on my unifi with IPTV. It keeps on hanging randomly, & especially when I boot up my windows 7 PC.

Do you have a solution for this ?

This post has been edited by jex-koi: May 28 2013, 09:18 AM
muncheno
post May 28 2013, 10:30 AM

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QUOTE(jex-koi @ May 28 2013, 09:17 AM)
Hi Asus,

I own a RTN13U router, used on my unifi with IPTV. It keeps on hanging randomly, & especially when I boot up my windows 7 PC.

Do you have a solution for this ?
*
If not mistaken, Asus have stopped support RT-N13U and RT-N13U.B1 quite some time ago. Asus firmware are quite unstable, I would suggest you to try OpenWrt or DD-WRT customs firmware.

The steps are quite similar for RT-N13U and b1, you can try read it here. For the firmware, it could be different due to different flash memory size. B1 have 8mb else 13U only 4mb.

Good luck.


TSASUSmy
post May 28 2013, 03:10 PM

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QUOTE(brucesss @ May 27 2013, 08:23 PM)
yes.. do u have any routers to work with it?
*
Hi brucesss,

Have you check with Maxis what will they provide if you subscribe to Maxis Home Fibre Internet with Astro B.yond IPTV service. If they only need Internet connection to their PVR, then there is no problem using our router.

Thank you
uGinn
post May 28 2013, 03:16 PM

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Hi , over the few months usage of the RT-N16 , Firmware
(Version 3.0.0.4.260). I'm experiencing very slow connection and frequent disconnection with unifi . And hence I resort using back the crappy DIR-615 , and there are no problems surfaced compared to my RT-N16. Any chance for my RT-N16 to be facing some issues?

Edit : I tried using other firmwares , same problems occurs. ( Timeouts , frequent disconnection , slow speed. )

This post has been edited by uGinn: May 28 2013, 03:23 PM
TSASUSmy
post May 28 2013, 03:24 PM

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QUOTE(uGinn @ May 28 2013, 03:16 PM)
Hi , over the few months usage of the RT-N16 , Firmware
(Version  3.0.0.4.260). I'm experiencing very slow connection and frequent disconnection. And hence I'm resort using back the crappy DIR-615 , and there are no problems surfaced compared to my RT-N16. Any chance for my RT-N16 to be facing some issues?

Edit : I tried using other firmwares , same problems occurs. ( Timeouts , frequent disconnection , slow speed. )
*
Hi uGinn,

May I know the other firmware that you have tried is 3.0.0.4.354? Because this is the newest one for this model.

http://dlcdnet.asus.com/pub/ASUS/wireless/...N16_3004354.rar

Thank you
uGinn
post May 28 2013, 03:26 PM

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Yes I've tried that too , same problems encountered.
TSASUSmy
post May 28 2013, 03:31 PM

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QUOTE(uGinn @ May 28 2013, 03:26 PM)
Yes I've tried that too , same problems encountered.
*
Hi uGinn,

The problem still occur even after you updated the firmware to the latest and factory reset the RT-N16, you can send the unit for warranty claim.

Thank you
TSASUSmy
post May 28 2013, 03:46 PM

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QUOTE(duck v3 @ May 28 2013, 02:55 AM)
hi, not sure if this is correct place to ask
how do u update bios on the n45sf?

the 1 with the power adapter problem
*
Hi duck v3,

You can get the latest BIOS from our website.

Thank you
uGinn
post May 28 2013, 03:51 PM

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QUOTE(ASUSmy @ May 28 2013, 03:31 PM)
Hi uGinn,

The problem still occur even after you updated the firmware to the latest and factory reset the RT-N16, you can send the unit for warranty claim.

Thank you
*
Any chance of the problems comes from the heat issue? It is pretty hot after using it for several hours continuously without any cooling.
TSASUSmy
post May 28 2013, 03:55 PM

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QUOTE(jex-koi @ May 28 2013, 09:17 AM)
Hi Asus,

I own a RTN13U router, used on my unifi with IPTV. It keeps on hanging randomly, & especially when I boot up my windows 7 PC.

Do you have a solution for this ?
*
Hi jex-koi,

Have you try update the latest firmware from the website? 2.0.2.5o.

http://dlcdnet.asus.com/pub/ASUS/wireless/...3U_B1_2025o.zip

Thank you
TSASUSmy
post May 28 2013, 03:58 PM

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QUOTE(uGinn @ May 28 2013, 03:51 PM)
Any chance of the problems comes from the heat issue? It is pretty hot after using it for several hours continuously without any cooling.
*
Hi uGinn,

We don't have any complain on the heat from the RT-N16. Is this your newly bought router or?

Thank you
uGinn
post May 28 2013, 03:59 PM

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QUOTE(ASUSmy @ May 28 2013, 03:58 PM)
Hi uGinn,

We don't have any complain on the heat from the RT-N16. Is this your newly bought router or?

Thank you
*
A few months ago in January.
TSASUSmy
post May 28 2013, 04:24 PM

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QUOTE(uGinn @ May 28 2013, 03:59 PM)
A few months ago in January.
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Hi uGinn,

The problem only happen recently? If you have the log file I can pass it to our RD to have a check.

But if can with the latest firmware updated on the device.

I will PM you my e-mail address.

Thank you


duck v3
post May 28 2013, 06:19 PM

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QUOTE(ASUSmy @ May 28 2013, 03:46 PM)
Hi duck v3,

You can get the latest BIOS from our website.

Thank you
*
how do i update it?
thanks!
TSASUSmy
post May 28 2013, 06:24 PM

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QUOTE(duck v3 @ May 28 2013, 06:19 PM)
how do i update it?
thanks!
*
Hi duck v3,

Actually you can use the ASUS live update to download and update the BIOS.

Follow the step given buy the live update to to the BIOS update.

Thank you
brucesss
post May 29 2013, 02:09 AM

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QUOTE(ASUSmy @ May 28 2013, 03:10 PM)
Hi brucesss,

Have you check with Maxis what will they provide if you subscribe to Maxis Home Fibre Internet with Astro B.yond IPTV service. If they only need Internet connection to their PVR, then there is no problem using our router.

Thank you
*
its almost the same as Time Fibre
providing a BTU and a astro beyond decoder and maxis thomson router
planning to change my router to ASUS
but which router is the most entry level? and supports IPTV service
TSASUSmy
post May 29 2013, 09:40 AM

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QUOTE(brucesss @ May 29 2013, 02:09 AM)
its almost the same as Time Fibre
providing a BTU and a astro beyond decoder and maxis thomson router
planning to change my router to ASUS
but which router is the most entry level? and supports IPTV service
*
Hi brucesss,

For entry level, you can have a look on below models.

RT-N15U (Broadcom) - RM199
RT-N12HP (Broadcom) - RM229 (Will have better coverage area if compare to the other 2 models)
RT-N12 (Broadcom) - RM139

Thank you
jex-koi
post May 29 2013, 01:43 PM

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QUOTE(muncheno @ May 28 2013, 10:30 AM)
If not mistaken, Asus have stopped support RT-N13U and RT-N13U.B1 quite some time ago. Asus firmware are quite unstable, I would suggest you to try OpenWrt or DD-WRT customs firmware.

The steps are quite similar for RT-N13U and b1, you can try read it here. For the firmware, it could be different due to different flash memory size. B1 have 8mb else 13U only 4mb.

Good luck.
*
QUOTE(ASUSmy @ May 28 2013, 03:55 PM)
Hi jex-koi,

Have you try update the latest firmware from the website? 2.0.2.5o.

http://dlcdnet.asus.com/pub/ASUS/wireless/...3U_B1_2025o.zip

Thank you
*
Hi muncheno, thanks for the info. Will definitely try it. Hope to use the Asus router, as it is currently a sitting-duck after 3 months of purchasing it. wouldn't want to waste the $ spent on it.


Hi AsusMy,
thanks for your response, but i will try the other solution first. just to add, I have contacted your customer support a few times, but as usual, being 'thrown' around and then the 'silent' treatment. Good to have you on the forums.

This post has been edited by jex-koi: May 29 2013, 01:44 PM
robertkanie
post Jun 3 2013, 01:03 PM

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Hi Asus guys smile.gif. I'm looking at the your vivobook products and I found this product that I have never seen before.
http://www.lelong.com.my/31-asus-vivobook-...7-01-Sale-I.htm

Is this part of the vivobook family or is it not?

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