i've requalified for silver sometime in Aug - Sep but i dont receive new card & luggage tags.
Last year it was fast, like 1 to 2 weeks after qualifying flight sectors.

is this only for 1 time gift for elite members?

It doesn't matter whether you receive the new card & luggage tag or not, just use your MH number upon check in and you would see that it will be listed as Enrich Silver or Ruby for the One World.

that one i know..heck i even carry my classic blue card with the batik motif (ancient, i've been member for the past 10 years i should be lifetime lol) too bad only last year start using MH exclusively due to the timing of flights suitable for my needs.

I'm interested in getting a new luggage tag...that's all

I am sure there's a lot of more interesting luggage tag out there , just hate that they mention my full name on the tag and that drives me nuts

of course there is a lot more interesting ones, but this particular luggage tags one must fly enough to get mah
and it's cool to see those tags among bags during crew change
no doubt the golden & platinum cards are cooler, but it's so hard to push up to 50 flights a year.

dont want for people to know your name? just gantung it by flipping it over. it's the color that is important

it just a few calls away.. Just call Enrich CS to get your card posted to your address..

I stated few calls because sometime they always tend to forget things hehee

hmm...does emailing them works?
i have doubts on calling, heck last time even when i try to change my online ticket date they actually hung up the phone!

email 1st then follow up with call.. Enrich CS are not really good on replying email in timely manner.. it took me around 2 months for the replacement lasttime by email..

i always email them regarding my missing miles. it took about 3 to 5 business days for a reply..lol
no problem as long as my miles are credited correctly.

For missing miles, they credited just within few hours lasttime.. but for other issues..

Don't get me started with Malaysia Airlines!

I paid additional to get the L/V/S class but they have issued me a wrong class at N class only and I called the call center and was told to email them and she hung up on me! Emailed them and was given a case number and that's it, it's been more than 1 month and every time when I tried to follow up, I was told to wait for further instruction on email. It's their mistake and they make it like it's my fault!

The best way is to go to their ticketing counter/office and resolve it there & then

Anyone knows if i can use enrich to upgrade cx flight ticket from kl to hk? It is a code sharing flight but operated by cx.

yes if you can book the flight via Enrich website or malaysiaairlines.com

thanks but should i call enrich or cx for the upgrade? i have the cx tickets already

You can't upgrade CX tickets using MH miles. Oneworld doesn't have intra-alliance upgrade opportunities. (Star has it)
Codeshares are even murkier territory tbh because MH might not have access to CX's business inventory, etc.

Only CX bookings in YBHKML fares can upgrade using Asia Miles.

This post has been edited by X.E.D: Oct 30 2015, 11:18 AM

if the flight code starts with CX then you can't use your Enrich miles.

That's right, you can't use your Enrich miles on any non-MH flight. But athlon mentioned it's a code-share, so if its bookable via Enrich or MH website then it will have a MH flight number allowing you to use your Enrich Miles assuming the booking was completed via MH's website and not CX.

This post has been edited by corad: Oct 30 2015, 03:09 PM

Malaysia Airlines' award chart specifically excludes codeshare flights, though.

This post has been edited by X.E.D: Oct 30 2015, 03:35 PM

It is possible to convert my wife credit card treat points to enrichmiles and credit into my enrich account?

not possible now, they cross check your credit card name with your enrich account name