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> Dissapointment with DiGi Smart Plan, DiGi changes Smart Plan Quota secretly..

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TSqingxing
post Sep 18 2012, 10:03 AM

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QUOTE(alabais @ Sep 18 2012, 09:44 AM)
I guess if you feel cheated, you can complain online.

http://aduan.skmm.gov.my/

Good luck!
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Already lodged a report to SKMM. Bro thanks for providing the link !
SUSsuicai99
post Sep 18 2012, 10:18 AM

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Thats why i never liked plans with contract. Tak sukak aku blah. Simple as that. Not that i cant afford to buy a phone myself, plus the phone discount for contract package is not much also.

With celcom since 2008. 5gb, theottle if exceed, so far so good. Tak cukup i still have umobile 1gb.
Carlos_XP
post Sep 18 2012, 12:13 PM

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You are not alone........I received an SMS saying starting from 1st October,They will cut off my mobile data if i reached my quota,instead of throttling like it always do..... am on Celcom Exec....and just when i thought i was lucky since it's been replaced by Celcom First...oh well sad.gif
SUSkatnl
post Sep 18 2012, 12:18 PM

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DiGi does it again.

do it more, DiGi. let everyone know your deals are always too good to be true, that in the end it's just a switch and bait.

DiGi is a switch and bait scam.
PrincZe
post Sep 18 2012, 12:26 PM

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well, but DiGi has the rights to reserve to change any T&C wor.
rc2x
post Sep 18 2012, 12:26 PM

Ask me about my vore fettish
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HA! HA! HA! That is why i use maxis.
mythminded
post Sep 18 2012, 12:30 PM

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Call Customer Service la.. sembang dan tanya sepuas2 hati. Free je.
naminakata87
post Sep 18 2012, 12:36 PM

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QUOTE(qingxing @ Sep 18 2012, 09:02 AM)
I feel like I just got cheated by DiGi. They secretly changed the terms of smart plan without giving notice in advance. I no longer allowed to use any data after reaching my monthly quota, which is not the case when I signed the agreement for 1 year. How many of you are using DiGi smart plan and face the same issue ?
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+1
amuthan16
post Sep 18 2012, 12:46 PM

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if you say 7 days ago the implement , then y havent they updated their web page ?

They can be sued for misleading people !
yahiko
post Sep 18 2012, 12:52 PM

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wat... wait.. so is direct cut off? or will kena extra charges doh.gif


~Battousai~
post Sep 18 2012, 01:01 PM

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i every month over..throttle only la.. digi 88 user here
ben5173
post Sep 18 2012, 01:11 PM

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digi smart plan 48 user here.

Last month over quota and i could not surf at all. I remember last few times, i still able to surf at snail speed. I find it really inconvenient because at that time i really need to check something urgent online.

from that day onwards, i've already plan to switch to umobile.


uniq
post Sep 18 2012, 01:15 PM

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Ts is right. it happened to my friend. 1GB plan. they cut-off after exceed. cannot even watsapp.
yeezai
post Sep 18 2012, 01:23 PM

-using no way as way-having no limitation as limitation-
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u can actually sue them if they cut off the data...coz when u sign the contract it stated u still can use it ma
FidelisGVR
post Sep 18 2012, 01:42 PM

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I still have Digi's SMS about the throttled speed and upgrade to 5GB recommendation. Can I use this to shoot Digi? I.e.: no info about the Internet access cut off given prior to it being enforced.
Pliskin
post Sep 18 2012, 01:52 PM

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when i signed up for Digi Smart Plan 68 more than a year ago, the monthly charges is RM68....lately, when i study my bill carefully, i noticed the monthly charges is RM70! have i been taken for a ride?
Uzumaki NaruTo
post Sep 18 2012, 02:02 PM

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5gb plan. never exceed quota. downloaded few gbs worth of data but still haven't reached the cap yet.So cannot simulate yer problem.

/first world problem.
kevlim7
post Sep 18 2012, 02:04 PM

ได้ยินไหม
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been with DiGi Smart Plan 3Gb for more than a year til now, never encounter anything like what you have said.
Yes, they will throttle the bandwidth once exceeded (Almost every month i kena) but i still manage to play around fb and so on.
Uzumaki NaruTo
post Sep 18 2012, 02:04 PM

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QUOTE(Pliskin @ Sep 18 2012, 01:52 PM)
when i signed up for Digi Smart Plan 68 more than a year ago, the monthly charges is RM68....lately, when i study my bill carefully, i noticed the monthly charges is RM70! have i been taken for a ride?
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2 ringgit tu servis tax bang. see the item la.
SKY233
post Sep 18 2012, 02:04 PM

u x sukak u keluar
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fuuuuu i digi smart plan user too !!!

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