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Maxis The Official Maxis FTTH Thread | v3, Maxis Home Fibre Internet, from RM138

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Muhammad Syukri
post Aug 29 2012, 10:41 AM

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3rd day,the router seems to be dc'ed itself from internet for few second before it came back alive.
TSronnie
post Aug 29 2012, 12:21 PM

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QUOTE(Muhammad Syukri @ Aug 29 2012, 10:41 AM)
3rd day,the router seems to be dc'ed itself from internet for few second before it came back alive.
*
It refreshes the IP address..... Did the Thomson do a self-restart ?
kusha
post Aug 29 2012, 12:21 PM

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cant wait for 1st sept,hopefully can play WOT well


With reference to the issue of poor latency on the Maxis Home Fibre Internet service, we wish to share that we are aware of this and rectification work is currently ongoing. This maintenance work will not affect normal browsing. However, you may experience some slowness in P2P till 1st September 2012.
We hope to get your kind understanding in this matter as we strive to get this matter sorted out for you. We appreciate your kind patience.
Thank you.

aerobowl
post Aug 29 2012, 12:33 PM

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QUOTE(kusha @ Aug 29 2012, 12:21 PM)
cant wait for 1st sept,hopefully can play WOT well
With reference to the issue of poor latency on the Maxis Home Fibre Internet service, we wish to share that we are aware of this and rectification work is currently ongoing. This maintenance work will not affect normal browsing. However, you may experience some slowness in P2P till 1st September 2012.
We hope to get your kind understanding in this matter as we strive to get this matter sorted out for you. We appreciate your kind patience.
Thank you.
*
too much hope will lead to disappointment
yet is ok to wait and see what would happen in september
anyway we users no much choice for time being rite?

unohoo22
post Aug 29 2012, 01:53 PM

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I wonder if by 1 sept, this high ping is not rectified, can we terminate the service without paying the termination fee?

I feel so cheated moving to Maxis and finding my previous 4MB streamyx does a much much better job in gaming than here..

hongchai888
post Aug 29 2012, 02:13 PM

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QUOTE(unohoo22 @ Aug 29 2012, 01:53 PM)
I wonder if by 1 sept, this high ping is not rectified, can we terminate the service without paying the termination fee?

I feel so cheated moving to Maxis and finding my previous 4MB streamyx does a much much better job in gaming than here..
*
Well I have to admit that the ping real bad for Maxis FTTH atm. I can't even play Dota properly !! By the way bro you're paying more or lesser compare with 4MB Streamyx and 10MB Maxis FTTH?
Muhammad Syukri
post Aug 29 2012, 02:20 PM

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QUOTE(ronnie @ Aug 29 2012, 12:21 PM)
It refreshes the IP address..... Did the Thomson do a self-restart ?
*
Only Internet LED indicator turns red but i do notice my dl speed max now at 7Mbps+.

Do they capped direct download or just torrent?
kusha
post Aug 29 2012, 03:00 PM

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QUOTE(hongchai888 @ Aug 29 2012, 02:13 PM)
Well I have to admit that the ping real bad for Maxis FTTH atm. I can't even play Dota properly !! By the way bro you're paying more or lesser compare with 4MB Streamyx and 10MB Maxis FTTH?
*
as mentioned by maxis, they are doing maintenance at 31/8 and already rectified the ping latency issues having for gamers which the maintenance will overcome the latency problem, Pray


Added on August 29, 2012, 3:05 pmsorry but how to test this two

7. Test the home plugs (if you have one)
8. The line attenuation reading should be below 20dBM, anything above 25dBM is bad and shouldn't get installed in the first place.

This post has been edited by kusha: Aug 29 2012, 03:05 PM
unohoo22
post Aug 29 2012, 07:10 PM

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QUOTE(hongchai888 @ Aug 29 2012, 02:13 PM)
Well I have to admit that the ping real bad for Maxis FTTH atm. I can't even play Dota properly !! By the way bro you're paying more or lesser compare with 4MB Streamyx and 10MB Maxis FTTH?
*
I'm paying more compared to my 4MB line. Got it at RM88 during the student promotion but the price remains even if i'm not a student anymore. yeahhh! my Dota 2, averaging at 350 ms.. it is soooo irrritating..


Added on August 29, 2012, 7:12 pm
QUOTE(kusha @ Aug 29 2012, 03:00 PM)
as mentioned by maxis, they are doing maintenance at 31/8 and already rectified the ping latency issues having for gamers which the maintenance will overcome the latency problem, Pray
Don't really get you there kusha. Are you saying they already rectified the ping latency issues? cause i'm sure as hell that it is still not fixed. Or, are you saying it will be fixed by 31/8?

This post has been edited by unohoo22: Aug 29 2012, 07:12 PM
danieltay
post Aug 29 2012, 07:29 PM

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QUOTE(unohoo22 @ Aug 29 2012, 07:10 PM)
I'm paying more compared to my 4MB line. Got it at RM88 during the student promotion but the price remains even if i'm not a student anymore. yeahhh! my Dota 2, averaging at 350 ms.. it is soooo irrritating..
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you can't compare this maxis ftth 10 mbps to ur streamyx 4mbps... u know why? bcoz it's worst than streamyx 1mbps, period.
kusha
post Aug 29 2012, 07:57 PM

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well,maxis say so.they already know what the problem is and need to do the major maintenance on 31/8 and we can test on 1/9 then see how

if not shouting again to them and maybe report to SKMM? how reliable is SKMM?
shirley_andy
post Aug 29 2012, 10:03 PM

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hi I read about these high ping, where's ur location?
I'm an online gamer myself, but most of the time only connect to local server, currently really frustrated with my streamyx 1MBps so considering whether to switch to maxis..
please advice, thanks..
karhoe
post Aug 29 2012, 11:21 PM

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Guys, for those subscribing on the RM118 for 10mbps promo, if Im not a maxis mobile subscriber, do I get the 600mins free minutes to maxis mobile from the VOIP ?
TSronnie
post Aug 29 2012, 11:23 PM

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QUOTE(karhoe @ Aug 29 2012, 11:21 PM)
Guys, for those subscribing on the RM118 for 10mbps promo, if Im not a maxis mobile subscriber, do I get the 600mins free minutes to maxis mobile from the VOIP ?
*
Yes, why not ?
Muhammad Syukri
post Aug 29 2012, 11:38 PM

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QUOTE(karhoe @ Aug 29 2012, 11:21 PM)
Guys, for those subscribing on the RM118 for 10mbps promo, if Im not a maxis mobile subscriber, do I get the 600mins free minutes to maxis mobile from the VOIP ?
*
QUOTE(ronnie @ Aug 29 2012, 11:23 PM)
Yes, why not ?
*
In my case i didnt get it and the agent put my name on waiting list.WTF is that?


then,i complaint about it at HQ Klcc and they gave me a rebate.
lololzai
post Aug 30 2012, 01:53 AM

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QUOTE(ronnie @ Aug 28 2012, 10:57 PM)
Free usage for 13 days is GOOD....

100KB/s was using Download Manager ?
*
Yeah he's good because jetwash saved around RM1~RM2 =3=
I gotta to pay RM 1.75 for my first bill of 14 days(haven't pay yet) and now my second bill is exactly RM118 so total need to pay 119.75 haha..

@jetwash: Use your RM1~RM2 wisely, maybe get some sweets? smile.gif

================================================

And I have a stupid question:

My 1st month bill (not the RM0 bill, is the real service started one) last month don't have VOIP bill(perhaps not yet start the billing system for VOIP that time).
Then now the 2nd month bills I received yesterday got the VOIP bill in another letter(envelope).
Now FTTH bill is RM119.75 and VOIP bill is RM0.25.
Can I pay 2 bills in total of RM120? Or I need to pay for separately according to each bill(of course I mean in one shot)?

This post has been edited by lololzai: Aug 30 2012, 02:12 AM
Qavs
post Aug 30 2012, 05:00 AM

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Ping is now back to normal on BF3.
Not sure about Dota 2, haven't tried yet.
TSronnie
post Aug 30 2012, 07:18 AM

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QUOTE(lololzai @ Aug 30 2012, 01:53 AM)
Yeah he's good because jetwash saved around RM1~RM2 =3=
I gotta to pay RM 1.75 for my first bill of 14 days(haven't pay yet) and now my second bill is exactly RM118 so total need to pay 119.75 haha..

@jetwash: Use your RM1~RM2 wisely, maybe get some sweets?  smile.gif

================================================

And I have a stupid question:

My 1st month bill (not the RM0 bill, is the real service started one) last month don't have VOIP bill(perhaps not yet start the billing system for VOIP that time).
Then now the 2nd month bills I received yesterday got the VOIP bill in another letter(envelope).
Now FTTH bill is RM119.75 and VOIP bill is RM0.25.
Can I pay 2 bills in total of RM120? Or I need to pay for separately according to each bill(of course I mean in one shot)?
*
Each of the Internet bill and Voice bill has different Maxis Account Numbers. Thus you need to pay to each account number.
asiatrader98
post Aug 30 2012, 07:40 AM

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QUOTE(ronnie @ Aug 30 2012, 07:18 AM)
Each of the Internet bill and Voice bill has different Maxis Account Numbers. Thus you need to pay to each account number.
*
how come i only saw the broadband bill on myaccount.maxis.net.my? then how to pay the voice bill online? TQ
bobtahar
post Aug 30 2012, 07:50 AM

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QUOTE(Qavs @ Aug 30 2012, 05:00 AM)
Ping is now back to normal on BF3.
Not sure about Dota 2, haven't tried yet.
*
Yep better ping to Singapore server... previously above 300ms... now around 80-150ms..

By the way... regarding Maxis IPTV... the broadband package more resembles TIMEdotcom broadband package especially on the free boost part. Do Astro used TIME broadband instead of Maxis?

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