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U Mobile U-Mobile Thread V4

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11768
post Sep 4 2013, 06:51 AM

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hello guys,

i just registered for postpaid on 9 aug last month, i thought they will pro-rate the aug payment and bill should be coming out on 1 sep, isnt?

pls enlighten, thanks!
ming86
post Sep 4 2013, 02:02 PM

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UMI28 HSPA+ speedtest... thumbup.gif

user posted image
CnY Garage
post Sep 4 2013, 04:07 PM

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QUOTE(gildan2020 @ Sep 4 2013, 06:22 AM)
Hi,

I just found out that my postpaid (U28) bill is still outstanding eventhough i made the payment 2 weeks ago in August.

The payment was made in umobile website using my credit card. My credit card statement already shown the transaction made but umobile website is still showing as outstanding.

already complained to umobile but so far no news.

Can you guys advise on this?
*
either call to customer service or go any umobile shop and provide IC number and umobile number to check

QUOTE(11768 @ Sep 4 2013, 06:51 AM)
hello guys,

i just registered for postpaid on 9 aug last month, i thought they will pro-rate the aug payment and bill should be coming out on 1 sep, isnt?

pls enlighten, thanks!
*
yup correct, you should had paid RM 28 for the advance fee, then first bill 9-aug - 31-aug = (23/31 *28 +3+call charges )+6% tax

QUOTE(ming86 @ Sep 4 2013, 02:02 PM)
UMI28 HSPA+ speedtest...  thumbup.gif

user posted image
*
haha what phone cool2.gif
ming86
post Sep 4 2013, 05:46 PM

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QUOTE(CnY Garage @ Sep 4 2013, 04:07 PM)
haha what phone cool2.gif
*
Note 2 blush.gif
cybpsych
post Sep 4 2013, 05:52 PM

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Alert:

QUOTE
Our top-up service is currently unable to display latest credit balance after a top up performed. Rectification is in progress.

Perkhidmatan tambah nilai kami tidak dapat memaparkan baki kredit terkini setelah tambah nilai dilakukan. Ianya sedang diatasi.


SOS: https://twitter.com/umobilesb/status/375192674879696896
fog
post Sep 4 2013, 06:38 PM

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i top up already a few hours still cant make call...............
vostro78
post Sep 4 2013, 07:21 PM

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QUOTE(ming86 @ Sep 4 2013, 02:02 PM)
UMI28 HSPA+ speedtest...  thumbup.gif

user posted image
*
speed ok.. my advise.... don speedtest until ur are sure your last day still left many quota to burn as you don hv much data to waste in umi28...haha

This post has been edited by vostro78: Sep 4 2013, 07:22 PM
sanderz
post Sep 4 2013, 08:04 PM

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U Mobile going to get worst day by day...

Still cant access the USSD. Better free us bonus credit. F*ck it == Everyday upgrading still many problem.

This post has been edited by sanderz: Sep 4 2013, 08:05 PM
langatian
post Sep 4 2013, 10:50 PM

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QUOTE(ming86 @ Sep 4 2013, 02:02 PM)
UMI28 HSPA+ speedtest...  thumbup.gif

user posted image
*
Area?
langatian
post Sep 4 2013, 10:53 PM

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QUOTE(sanderz @ Sep 4 2013, 08:04 PM)
U Mobile going to get worst day by day...

Still cant access the USSD. Better free us bonus credit. F*ck it == Everyday upgrading still many problem.
*
yeah.. unable to check balance until now..
CnY Garage
post Sep 5 2013, 11:49 AM

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QUOTE(langatian @ Sep 4 2013, 10:53 PM)
yeah.. unable to check balance until now..
*
yeah but at least they did sms us bout this too sincerely , so hoping to get better service lo cool2.gif
s_nicteam
post Sep 5 2013, 01:38 PM

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hi..need help...anyone know where to register Umobile Postpaid Plan U28 near Cyberjaya..or i need to go to Times Square...Also want to transfer my celcom number to U Mobile...
CnY Garage
post Sep 5 2013, 01:42 PM

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QUOTE(s_nicteam @ Sep 5 2013, 01:38 PM)
hi..need help...anyone know where to register Umobile Postpaid Plan U28 near Cyberjaya..or i need to go to Times Square...Also want to transfer my celcom number to U Mobile...
*
haha i m @ subang jaya ss15, or may try postage service by me or digilife
prince_katana
post Sep 5 2013, 01:59 PM

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QUOTE(langatian @ Sep 4 2013, 10:50 PM)
Area?
*
maybe in golden triangle.. icon_rolleyes.gif icon_rolleyes.gif
langatian
post Sep 5 2013, 08:11 PM

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No roaming service for prepaid users while travelling overseas?
karhoe
post Sep 5 2013, 09:47 PM

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Can pay umobile bills via AMEX?
ming86
post Sep 6 2013, 01:08 PM

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QUOTE(vostro78 @ Sep 4 2013, 07:21 PM)
speed ok.. my advise.... don speedtest until ur are sure your last day still left many quota to burn as you don hv much data to waste in umi28...haha
*
no worry. after finish quota still can speedtest...

QUOTE(langatian @ Sep 4 2013, 10:50 PM)
Area?
*

sg. ara, penang
ming86
post Sep 6 2013, 01:10 PM

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double post...

This post has been edited by ming86: Sep 6 2013, 01:10 PM
cybpsych
post Sep 6 2013, 02:08 PM

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QUOTE(karhoe @ Sep 5 2013, 09:47 PM)
Can pay umobile bills via AMEX?
*
can, but over-the-counter @ Sunway Pyramid / Berjaya Times Square / 1 Utama

refer the list here: https://forum.lowyat.net/topic/2819336
CnY Garage
post Sep 6 2013, 02:11 PM

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QUOTE(cybpsych @ Sep 6 2013, 02:08 PM)
can, but over-the-counter @ Sunway Pyramid / Berjaya Times Square / 1 Utama

refer the list here: https://forum.lowyat.net/topic/2819336
*
hehe soon i got the maybank credit machine then can charge the AMEX card too for umobile payment brows.gif

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