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U Mobile U-Mobile Thread V4

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farghmee
post Sep 7 2012, 08:54 AM

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QUOTE(CnY Garage @ Sep 7 2012, 08:47 AM)
1st roaming data , only meaning from umobile3g roam to celcom2g or maxis2g, can surf internet with EDGE speed
2. no charge

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tqvm smile.gif
kindachi
post Sep 7 2012, 11:54 AM

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QUOTE(chuahcs79 @ Sep 5 2012, 08:35 PM)
Latest U mobile news from FB

user posted image
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who able to connect today? i'm still not able to connect internet in Cheras. i'm using mifi device.
noorimanyosh
post Sep 7 2012, 08:10 PM

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thanks for the info:)
coolstore
post Sep 7 2012, 10:00 PM

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QUOTE(kindachi @ Sep 7 2012, 11:54 AM)
who able to connect today? i'm still not able to connect internet in Cheras. i'm using mifi device.
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not having interruption here luckily... 2G network already very good, now should turn on 3G roaming work progress
huichai
post Sep 7 2012, 10:22 PM

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Hi, May I know if uMobile prepaid able to call roaming to oversea? If not, can prepaid be transfer to postpaid?
josal
post Sep 8 2012, 07:19 PM

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QUOTE(huichai @ Sep 7 2012, 10:22 PM)
Hi, May I know if uMobile prepaid able to call roaming to oversea? If not, can prepaid be transfer to postpaid?
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Prepaid can only roam in Singapore. For Postpaid, you must register with umobile and pay a deposit before you can roam...
epo
post Sep 9 2012, 12:26 AM

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QUOTE(chuahcs79 @ Aug 16 2012, 10:57 PM)
i normally top up RM50 then did IDD call straight after that and get RM7 on the next day after 24 hour straight,..
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i top-up at 2pm on 7/9. made idd call at 4pm 8/9.
wait until 10pm 9/9 still no 15% bonus.
so i call them, they said top-up, then make idd call, then top-up again within 24 hours...
so the 2nd top-up will get 15% bonus
work like that kaaa...
CnY Garage
post Sep 9 2012, 09:29 AM

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QUOTE(epo @ Sep 9 2012, 12:26 AM)
i top-up at 2pm on 7/9. made idd call at 4pm 8/9.
wait until 10pm 9/9 still no 15% bonus.
so i call them, they said top-up, then make idd call, then top-up again within 24 hours...
so the 2nd top-up will get 15% bonus
work like that kaaa...
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thats why i said mostly the customer service department sucks
epo
post Sep 9 2012, 09:46 AM

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So what's the true process...
vostro78
post Sep 9 2012, 11:51 AM

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U just need to top up once. The make idd call. That it. My cawe after i make idd call onlt receive sms said i got free amount.... Ask thr umobile cs go back restudy again la... Shame on them. Lauzy trainner train up lauzy team. Lauzy team gv useless info.
coolstore
post Sep 9 2012, 01:39 PM

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QUOTE(epo @ Sep 9 2012, 12:26 AM)
i top-up at 2pm on 7/9. made idd call at 4pm 8/9.
wait until 10pm 9/9 still no 15% bonus.
so i call them, they said top-up, then make idd call, then top-up again within 24 hours...
so the 2nd top-up will get 15% bonus
work like that kaaa...
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next time remember ask the customer service personnel name/number when getting some info u feel not quite true, otherwise if u call up again for further clarification then being asked by another cs who told u that previously then can't report it...
chuahcs79
post Sep 9 2012, 01:48 PM

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QUOTE(epo @ Sep 9 2012, 12:26 AM)
i top-up at 2pm on 7/9. made idd call at 4pm 8/9.
wait until 10pm 9/9 still no 15% bonus.
so i call them, they said top-up, then make idd call, then top-up again within 24 hours...
so the 2nd top-up will get 15% bonus
work like that kaaa...
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nope, that's not true,..

top up once and straight call IDD then within next 24 hour u will get 15%,.. notworthy.gif
epo
post Sep 9 2012, 02:54 PM

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ok will try again next mth...
haih... waste 8sen call google office...
is there any min duration the IDD no need to be connected ?
10 sec enough ?
chuahcs79
post Sep 9 2012, 02:55 PM

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QUOTE(epo @ Sep 9 2012, 02:54 PM)
ok will try again next mth...
haih... waste 8sen call google office...
is there any min duration the IDD no need to be connected ?
10 sec enough ?
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1~2 second enough notworthy.gif
vostro78
post Sep 9 2012, 04:11 PM

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hahah...8 cent cheap la... when i make google call, it eat me 60 cent ++... too slow to off it..

bro chuah...any other country we can call and is cheaper?
josal
post Sep 10 2012, 03:26 AM

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If you are prepaid, make your IDD call from a place with 3G using 1310 budget, call Singapore, Hong Kong only 14 cents/min. I spoke less than 30 seconds and paid 7 cents to get the 15% bonus.

Not sure about post paid, but I guess should be the same...


coolstore
post Sep 10 2012, 09:37 PM

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why not list out a useful friendly 'phone list' here? brows.gif
FireSnake
post Sep 11 2012, 03:40 PM

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QUOTE(WanMya @ Sep 3 2012, 10:55 PM)
How to deactivate u28 prepaid?
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As what i know is:

-if your credit limit is less than rm28, the auto renewal will not carry on, means that the u28 will deactivate upon yr due date.

-if your credit limit is still more than rm28, like that u can contact the customer service to help u.
dec08
post Sep 11 2012, 03:56 PM

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got one of my fren suscribe to umobile with data plan. Problem is the telco ask my fren to apply the data by following this web http://www.u.com.my/how/phone-settings.

Once, type in the number, it stated the device not available for the service.

My fren is using Dell Streak 5. Anyone? any idea?
chuahcs79
post Sep 11 2012, 03:59 PM

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QUOTE(FireSnake @ Sep 11 2012, 03:40 PM)
As what i know is:

-if your credit limit is less than rm28, the auto renewal will not carry on, means that the u28 will deactivate upon yr due date.

-if your credit limit is still more than rm28, like that u can contact the customer service to help u.
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go to your phone

for U broadbnad prepaid
*118*2*4*1#

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