That VLAN ID means you are using Maxis Fibre on Maxis on Infra
621 is Maxis Fibre on TM Unifi Infra

Got a few more other VLAN IDs for different Infra providers

Yep, Maxis on Maxis infra

With reference to this topic. I did attempt to do the samething.

I was helping a friend to change her original Maxis router to TP-Link AX5400 which is more powerful. At the same time, I figured out that the phone cannot be used.

1. I asked my friend to call Maxis CS if we can connect the phone to ONU instead of the Maxis router. She (from Maxis CS) said cannot. I asked for the ONU login, she didn't give what I wanted. She just repeat the PPOE username and password.


The Maxis CS said I can only connect my own custom router after Maxis router eventhough I told her I am very confident that I can use the phone ports in ONU.

She also don't want to give the SIP information. She said she don't know what is SIP.


2. Hence, I asked Maxis CS to give the administrator login for Maxis router. She gave and I found out the SIP details.


3. I found out the login for ONU which is HG8240. I able to create VLAN 822 and obtain IP from DHCP.


4. I able to configure VOIP on POTS 1 using the configuration I copied from old Maxis router. Phone is working.


Lesson: If you are confident with your technical background, go for it and don't believe everything from the CS.

This post has been edited by leezhijiang: Jan 2 2023, 08:54 PM

You are lucky to have a HG8240 without the webUI disabled.

Are you on TM or Maxis Infra?

TM infra

I bet after Maxis CS know about it, they will do pattern to force an ONU replacement

anyone try setup Maxis Fiber ™ with Huawei AX3?
how to setup it?

anyone can share the guide? thanks.

i manage to connect with PPPOE.

thanks.

This post has been edited by angelgemini: Nov 9 2023, 02:08 PM

Posting my setup notes to use the Maxis supplied Huawei HG8240H5 ONT for VOIP.

Package: Maxis Fibre for Business
Environment: TM Unifi infra
Prerequisite:
- Your phone number, (e.g. 0312345678, don't have the +6 or 6 in front).
- Your SIP password. You need to call Maxis for this. For me, they asked for the serial number of my Maxis-supplied router (aminia MA131) and your Maxis account number

Login to HG8240H5
- Plug cable into Eth Port 1
- Set laptop IP manually (IP: 192.168.1.2, Subnet: 255.255.255.0, Gateway: 192.168.1.1, DNS: 8.8.8.8 / 8.8.4.4)
- Browse to 192.168.1.1
- Login with Username: telecomadmin PW: admintelecom (Your unit may be different)

Setup WAN for VOIP
- Checking if your WAN VOIP network is up. It was not running and message was obtaining IP address
- The VLAN Id was set to 400.
- Change it to 822 and Apply. For reference, it is priority 6, and VOIP mode.
- The WAN VOIP should be up with an IP address

Setup SIP
- I followed this video
- Outbound Primary & Alternate Proxy: bvgw03.maxis.com.my
- Primary & Alternate Proxy: maxis.com.my
- Domain: maxis.com.my
- Digitmax Map : Max

That's it. Good luck

Credits & Source:
- Poster leezhijiang above
- https://youtu.be/8sk-MXvBE1k?si=7_ZBk2Ao79TJ4b8w
- https://www.clnet-solution.my/knowledgebase...er-replacement/
- https://forum.lowyat.net/topic/4039388

This post has been edited by chunte: Apr 25 2024, 11:55 AM

Nice, cc Anime4000 as well

This wont work who on Nokia OLT because OMCI ME 171

Nokia OLT explicitly tell from tagged must be exit as tagged at LAN 2:


I believe same goes other OLT except ZTE & Fiberhome

Hi Sifus,

Having issue connecting my Asus AX4200 router to Maxis Fibre with HG6240A (TM infra).

Special ISP option Used : Maxis Fibre

WAN Internet shows connected with IP address in Router Admin Page but all devices are not connected to internet .


When I use Maxis Router TP Link EX230V , it works.

This post has been edited by Butcherator: May 26 2024, 06:26 PM

Double check the Vlan, make sure it is set to 621 for Maxis fibre on TM infra.

Checked, it is using 621Vlan.

Saw some difference between two router:

Asus the WAN Internet is connected (internet LED Blinking).
IP given starts with 172.x.x.x and DNS was blank.

TP Link WAN internet connected
IP starts with 10.x.x.x and DNS is provided

Hi, anyone on Maxis-TM infra able to setup VOIP on ZTE F620 ONU?
Coz wanna ditch the stock router for Mikrotik in my office.

Thanks~

From what you describe, the setup is correct. But now 172.x is the walled-garden internal IP. Can be due to incorrect PPPOE username and password.
Make sure the format of your username is something like A12345@home.maxis.com.my, And the password is something like A123451. If you somehow subscribe public IP, try to refer back your old router for the username.

Thank you! You were spot on. It was due to wrong ID. The old router had some characters hidden.

you may refer to
https://forum.lowyat.net/topic/5243640/

it may or may not work but useful info is there

Hi all, I just installed Maxis Fiber 1 week ago, and the maxis fiber always auto DC like every 2 days around 5pm-6pm, need me go to restart router then go 192.168.0.1 enable VLAN 621 then just can connect internet again, I don't know why, pretty annoying, anyone meet the same problem? I using TPlink Archer AX72 router, and the maxis router EV230v as mesh

2 lan cable. 1 for ap 1 more for voip.

@Anime4000, I wonder if you can help me trouble shoot a little problem on my setup

I managed to get a phone working on my Maxis supplied Huawei HG8240H5 ONT. I can receive calls, but I am NOT able to call out. When I call my mobile phone, it wakes up but the call drops immediately. The call ends with a "We are sorry we are unable to... " American-sounding voice on the Maxis VOIP phone. When I checked my mobile phone, it registered 5 calls from the Maxis VOIP number.

I appreciate any pointers on what to look.

PS: I don't know how to tag / cc Anime4000 in my message. Can someone help me get Anime4000's attention? 🙏🙏🙏

This post has been edited by chunte: Jul 22 2024, 02:01 PM