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Maxis Connect to Maxis using Custom Router!, Guidelines

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Butcherator
post May 26 2024, 06:25 PM

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Hi Sifus,

Having issue connecting my Asus AX4200 router to Maxis Fibre with HG6240A (TM infra).

Special ISP option Used : Maxis Fibre

WAN Internet shows connected with IP address in Router Admin Page but all devices are not connected to internet .


When I use Maxis Router TP Link EX230V , it works.

This post has been edited by Butcherator: May 26 2024, 06:26 PM
Butcherator
post May 26 2024, 07:54 PM

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QUOTE(YoungMan @ May 26 2024, 06:36 PM)
Double check the Vlan, make sure it is set to 621 for Maxis fibre on TM infra.
*
Checked, it is using 621Vlan.

Saw some difference between two router:

Asus the WAN Internet is connected (internet LED Blinking).
IP given starts with 172.x.x.x and DNS was blank.

TP Link WAN internet connected
IP starts with 10.x.x.x and DNS is provided



Butcherator
post May 27 2024, 02:45 AM

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QUOTE(YoungMan @ May 26 2024, 09:50 PM)
From what you describe, the setup is correct. But now 172.x is the walled-garden internal IP. Can be due to incorrect PPPOE username and password.
Make sure the format of your username is something like A12345@home.maxis.com.my, And the password is something like A123451. If you somehow subscribe public IP, try to refer back your old router for the username.
*
Thank you! You were spot on. It was due to wrong ID. The old router had some characters hidden.

 

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