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Maxis Connect to Maxis using Custom Router!, Guidelines

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chunte
post Apr 25 2024, 11:51 AM

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Joined: May 2011
Posting my setup notes to use the Maxis supplied Huawei HG8240H5 ONT for VOIP.

Package: Maxis Fibre for Business
Environment: TM Unifi infra
Prerequisite:
- Your phone number, (e.g. 0312345678, don't have the +6 or 6 in front).
- Your SIP password. You need to call Maxis for this. For me, they asked for the serial number of my Maxis-supplied router (aminia MA131) and your Maxis account number

Login to HG8240H5
- Plug cable into Eth Port 1
- Set laptop IP manually (IP: 192.168.1.2, Subnet: 255.255.255.0, Gateway: 192.168.1.1, DNS: 8.8.8.8 / 8.8.4.4)
- Browse to 192.168.1.1
- Login with Username: telecomadmin PW: admintelecom (Your unit may be different)

Setup WAN for VOIP
- Checking if your WAN VOIP network is up. It was not running and message was obtaining IP address
- The VLAN Id was set to 400.
- Change it to 822 and Apply. For reference, it is priority 6, and VOIP mode.
- The WAN VOIP should be up with an IP address

Setup SIP
- I followed this video
- Outbound Primary & Alternate Proxy: bvgw03.maxis.com.my
- Primary & Alternate Proxy: maxis.com.my
- Domain: maxis.com.my
- Digitmax Map : Max

That's it. Good luck

Credits & Source:
- Poster leezhijiang above
- https://youtu.be/8sk-MXvBE1k?si=7_ZBk2Ao79TJ4b8w
- https://www.clnet-solution.my/knowledgebase...er-replacement/
- https://forum.lowyat.net/topic/4039388

This post has been edited by chunte: Apr 25 2024, 11:55 AM
chunte
post Jul 22 2024, 01:52 PM

New Member
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Newbie
12 posts

Joined: May 2011
@Anime4000, I wonder if you can help me trouble shoot a little problem on my setup

I managed to get a phone working on my Maxis supplied Huawei HG8240H5 ONT. I can receive calls, but I am NOT able to call out. When I call my mobile phone, it wakes up but the call drops immediately. The call ends with a "We are sorry we are unable to... " American-sounding voice on the Maxis VOIP phone. When I checked my mobile phone, it registered 5 calls from the Maxis VOIP number.

I appreciate any pointers on what to look.

PS: I don't know how to tag / cc Anime4000 in my message. Can someone help me get Anime4000's attention? 🙏🙏🙏

This post has been edited by chunte: Jul 22 2024, 02:01 PM

 

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