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 Proton Prevé V9, ► Official Discussions for Proton Prevé

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rich8833
post May 23 2012, 12:10 PM

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QUOTE(kiapreve @ May 23 2012, 10:31 AM)
Admitted to service centre, no news yet....i really feel that it not acceptable lar, because they car have oil leaking inside the engine, timing belt and all those oil seal and belt infected while the oil leaking. They need to change the whole set now and find the issue now.

My car just got it 10 days, and it got such a big issue...feeling sad now... cry.gif

I am not sure whether to scold the service centre or the proton HQ itself...? Service centre told me, HQ production issue always through to them, end up the all get fucuk by the Customer gao gao...
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i know your feeling too..when my 7 days car got engine sign 'on' also admitted for 2 days. cry.gif Like got new car but got no car type of feeling.. haiz

anyway, things will get sorted out eventually, at least protong will take your case for case study and fucuk the production dept kaw kaw..

anyway, nothing can escape without getting problem, even for new iphone. Is just that we are the unlucky ones.. cry.gif



fulat
post May 23 2012, 12:11 PM

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QUOTE(Saya_Dhuang @ May 23 2012, 12:06 PM)
Err... Heard that from fulat i think that once you get the car the chassis number is forever engraved with your name on it. Thus I think we definitely cannot change the car like what we did at if we bought a faulty electrical appliances... Huhu
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true... dont said change whole car... changing the whole engine also almost impossible. the chassis number represent the engine. if u change that.. u have to go thru JPJ again... and all the process have to start over again.

unless its classified total lost to the engine or proton issue a statement out beyond repair condition... then you might get lucky for a new Engine ONLY... not the whole car.
eXnikaru
post May 23 2012, 12:13 PM

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QUOTE(Saya_Dhuang @ May 23 2012, 11:50 AM)
Nice, happy for you bro! Congrats!  rclxms.gif  rclxms.gif
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Thanks biggrin.gif
Saya_Dhuang
post May 23 2012, 12:16 PM

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QUOTE(rich8833 @ May 23 2012, 12:10 PM)
i know your feeling too..when my 7 days car got engine sign 'on' also admitted for 2 days.  cry.gif  Like got new car but got no car type of feeling.. haiz

anyway, things will get sorted out eventually, at least protong will take your case for case study and fucuk the production dept kaw kaw..

anyway, nothing can escape without getting problem, even for new iphone. Is just that we are the unlucky ones.. cry.gif
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+111 Agreed on the this part mate.. nod.gif
kiapreve
post May 23 2012, 12:25 PM

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QUOTE(rich8833 @ May 23 2012, 01:10 PM)
i know your feeling too..when my 7 days car got engine sign 'on' also admitted for 2 days.  cry.gif  Like got new car but got no car type of feeling.. haiz

anyway, things will get sorted out eventually, at least protong will take your case for case study and fucuk the production dept kaw kaw..

anyway, nothing can escape without getting problem, even for new iphone. Is just that we are the unlucky ones.. cry.gif
*
Bro, do you think, should i report this issue to iCare even Service Centre knew this probs?
Huskarl
post May 23 2012, 12:30 PM

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QUOTE(fulat @ May 23 2012, 12:11 PM)
true... dont said change whole car... changing the whole engine also almost impossible. the chassis number represent the engine. if u change that.. u have to go thru JPJ again... and all the process have to start over again.

unless its classified total lost to the engine or proton issue a statement out beyond repair condition... then you might get lucky for a new Engine ONLY... not the whole car.
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dis 1 I agree..my fren got issue with Getz GB, n luckily they replacing him new GB, but have to gone thru JPJ, Puspakom etc
Saya_Dhuang
post May 23 2012, 12:32 PM

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QUOTE(kiapreve @ May 23 2012, 12:25 PM)
Bro, do you think, should i report this issue to iCare even Service Centre knew this probs?
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I think if it took an unreasonable time to settle & in the mean time they're feeding u all the bull crap only then proceed with i-Care laa. If not then later you'll be facing a hard time to ask them to service your car again...
fulat
post May 23 2012, 12:36 PM

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QUOTE(kiapreve @ May 23 2012, 12:25 PM)
Bro, do you think, should i report this issue to iCare even Service Centre knew this probs?
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i would advise u rather keep complaining to them... U call your bank and tell them u are very not happy with the product after delivery and proof to them it's not your fault that the engine failure does not cause by you and its purely the manufacturer faulty which they pasang the engine wrongly and damaged your new car and this fault cant not be inspected when u collect your car and wanted them to stop the payment immediately until they have a satisfy answer.

by doing that at least u can aware bank that u have reported this case to them if can bring them into this case and hopefully they will give pressure to Edaran and let Edaran deal with them rather than you yourself deal with Proton Manufacturing.

if still can not.. go Ministry of Consumer. claim your buyer right!


but again.. that will mostly depend on the bank which willing to do that for u or not.

This post has been edited by fulat: May 23 2012, 12:40 PM
kiapreve
post May 23 2012, 12:45 PM

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QUOTE(fulat @ May 23 2012, 01:36 PM)
i would advise u rather keep complaining to them... U call your bank and tell them u are very not happy with the product after delivery and proof to them it's not your fault that the engine failure does not cause by you and its purely the manufacturer faulty which they pasang the engine wrongly and damaged your new car and this fault cant not be inspected when u collect your car and wanted them to stop the payment immediately until they have a satisfy answer.

by doing that at least u can aware bank that u have reported this case to them if can bring them into this case and hopefully they will give pressure to Edaran and let Edaran deal with them rather than you yourself deal with Proton Manufacturing.

if still can not.. go Ministry of Consumer. claim your buyer right!
but again.. that will mostly depend on the bank which willing to do that for u or not.
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Noted. Thanks for your great advise i will decide what to do afterward and check with the service centre. thumbup.gif
rich8833
post May 23 2012, 12:45 PM

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QUOTE(kiapreve @ May 23 2012, 12:25 PM)
Bro, do you think, should i report this issue to iCare even Service Centre knew this probs?
*
YES! I DON'T CARE and i wrote a long and nasty email to ICARE.. mad.gif

to condem about how do they do their QC..Ooit! semua tidur ka! vmad.gif

Please fucuk Icare n don't not fucuk! whistling.gif






dares
post May 23 2012, 12:47 PM

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QUOTE(fulat @ May 23 2012, 12:36 PM)
i would advise u rather keep complaining to them... U call your bank and tell them u are very not happy with the product after delivery and proof to them it's not your fault that the engine failure does not cause by you and its purely the manufacturer faulty which they pasang the engine wrongly and damaged your new car and this fault cant not be inspected when u collect your car and wanted them to stop the payment immediately until they have a satisfy answer.

by doing that at least u can aware bank that u have reported this case to them if can bring them into this case and hopefully they will give pressure to Edaran and let Edaran deal with them rather than you yourself deal with Proton Manufacturing.

if still can not.. go Ministry of Consumer. claim your buyer right!
but again.. that will mostly depend on the bank which willing to do that for u or not.
*
Stop what payment? blink.gif
fatani
post May 23 2012, 12:47 PM

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QUOTE(fulat @ May 23 2012, 11:11 AM)
true... dont said change whole car... changing the whole engine also almost impossible. the chassis number represent the engine. if u change that.. u have to go thru JPJ again... and all the process have to start over again.

unless its classified total lost to the engine or proton issue a statement out beyond repair condition... then you might get lucky for a new Engine ONLY... not the whole car.
*
they wont change the whole car ler. but changing to a new engine is not impossible, but very possible.

when i bought my PE, i have the same problem. sent to SC, and after diagnosed, the solution is to replace the engine. so they have to order from the factory. no need to go through jpj again since they will stamp the same engine no on the new engine block, straight from factory! but you have to bear wasting your time again. it took me about a month before i could use my newly bought car again
!

p/s: even if you go to the tribunal, even they would say that u wont get a new car, since all car companies provided warranties for their cars. unless they do not honour the warranty/refuse to replace/repair the faulty parts, then you may got yourself a case.

so, just bear with it. once u got the new engine, you'll be smiling again laugh.gif
fulat
post May 23 2012, 12:50 PM

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QUOTE(kiapreve @ May 23 2012, 12:45 PM)
Noted. Thanks for your great advise i will decide what to do afterward and check with the service centre.  thumbup.gif
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yeap... relax... its still not go to the extreme to go bank yet from what i see. and also.... if SC keep u updated what's the status. i still think its still not that bad yet. i have car before engine oil leak before... not hard to fix... only taking out the engine parts by parts and putting it back take time..

QUOTE(dares @ May 23 2012, 12:47 PM)
Stop what payment?  blink.gif
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paument from bank to shop.

dares
post May 23 2012, 12:51 PM

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QUOTE(fulat @ May 23 2012, 12:50 PM)
yeap... relax... its still not go to the extreme to go bank yet from what i see. and also.... if SC keep u updated what's the status. i still think its still not that bad yet. i have car before engine oil leak before... not hard to fix... only taking out the engine parts by parts and putting it back take time..
paument from bank to shop.
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Payment already fully disbursed to the dealer lor sweat.gif sweat.gif
ToxicBen
post May 23 2012, 12:51 PM

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QUOTE(Saya_Dhuang @ May 23 2012, 01:06 PM)
Err... Heard that from fulat i think that once you get the car the chassis number is forever engraved with your name on it. Thus I think we definitely cannot change the car like what we did at if we bought a faulty electrical appliances... Huhu
*
we just follow Proton slogan mah "Committed to be better", so if they can replace new car for kiapreve, & i believe that kiapreve will be the world best promoted for Proton tongue.gif
fatani
post May 23 2012, 12:54 PM

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QUOTE(fulat @ May 23 2012, 11:36 AM)
i would advise u rather keep complaining to them... U call your bank and tell them u are very not happy with the product after delivery and proof to them it's not your fault that the engine failure does not cause by you and its purely the manufacturer faulty which they pasang the engine wrongly and damaged your new car and this fault cant not be inspected when u collect your car and wanted them to stop the payment immediately until they have a satisfy answer.

by doing that at least u can aware bank that u have reported this case to them if can bring them into this case and hopefully they will give pressure to Edaran and let Edaran deal with them rather than you yourself deal with Proton Manufacturing.

if still can not.. go Ministry of Consumer. claim your buyer right!
but again.. that will mostly depend on the bank which willing to do that for u or not.
*
this.
you cant stop the payment once you SIGN the Hire Purchase agreement the day you receive your car! that's why it's important for you to check your car carefully before you agree to accept it. if you dont sign, the bank will not make any payment to the seller! once you're sign, bank paid seller, you pay the bank, there is no turning back. whatever problems arise with the car is not the bank problem anymore, but it's between and the SC.

just sharing my experience smile.gif
fulat
post May 23 2012, 12:58 PM

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QUOTE(fatani @ May 23 2012, 12:47 PM)
they wont change the whole car ler. but changing to a new engine is not impossible, but very possible.

when i bought my PE, i have the same problem. sent to SC, and after diagnosed, the solution is to replace the engine. so they have to order from the factory. no need to go through jpj again since they will stamp the same engine no on the new engine block, straight from factory! but you have to bear wasting your time again. it took me about a month before i could use my newly bought car again
!

p/s: even if you go to the tribunal, even they would say that u wont get a new car, since all car companies provided warranties for their cars. unless they do not honour the warranty/refuse to replace/repair the faulty parts, then you may got yourself a case.

so, just bear with it. once u got the new engine, you'll be smiling again laugh.gif
*
true if the manufacturing factory is here and they have stock. agree time need to to claim the whole engine back. but if the SC can fix it... let it fix...

this remind me of Chery brand car... some buy problem car from chery send back to to few different location SC and none of them can find out the problem cause. and have to wait for a month when they skilled engineer from china come... at the end.. the car was in the workshop for 2 month.


Added on May 23, 2012, 1:01 pm
QUOTE(fatani @ May 23 2012, 12:54 PM)
this.
you cant stop the payment once you SIGN the Hire Purchase agreement the day you receive your car! that's why it's important for you to check your car carefully before you agree to accept it. if you dont sign, the bank will not make any payment to the seller! once you're sign, bank paid seller, you pay the bank, there is no turning back. whatever problems arise with the car is not the bank problem anymore, but it's between and the SC.

just sharing my experience smile.gif
*
thats why i mentioned u need to show them proof. those places whereby can not be check and no way to check for a buyer or skilled mechanic.

those problem located in a place where its not accessible. dont tell me u need to open up your engine when u collecting your car

This post has been edited by fulat: May 23 2012, 01:01 PM
maverickng
post May 23 2012, 01:06 PM

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QUOTE(Huskarl @ May 23 2012, 12:30 PM)
dis 1 I agree..my fren got issue with Getz GB, n luckily they replacing him new GB, but have to gone thru JPJ, Puspakom etc
*
change GB wan go puspakom test?? shocking.gif no need la...
if change used engine only wan go test la...cos the geran engine number not same...
if u stamp ur old engine number to new used engine no need go test also can..but must same variant engine la


Added on May 23, 2012, 1:13 pm
QUOTE(kiapreve @ May 23 2012, 11:30 AM)
Do anyone of you know what are the different between DVVT valve and One Way Valve?
*
if not wrong owv actually a very small valve like a screw size,my bro see it,but he dunno what its call hmm.gif ...my bro will sent my car to sc this friday to change the parts
becos morning cold start got tak tak tak sound and i remember mat say will effect fc bad at well...and bro say city drive fc is horrible...more worst that his fd2.0 sweat.gif rclxub.gif

so far mileage only 600km++,i will going back take car at june... smile.gif

This post has been edited by maverickng: May 23 2012, 01:13 PM
kuda silver
post May 23 2012, 01:15 PM

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wah last nite i leave at page 8, now already on page 12... just now when i wondering around the net, i found a forum that take a preve problem from another forum(not from LYN) and bash it blindly...it make me think that even though some of us having prob with the car, al least we give our opinion based on fact n our experience, not being the third person that tend to know everything(wikipedia wannabe).glad to read ur post LYN members !!!
Saya_Dhuang
post May 23 2012, 01:16 PM

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QUOTE(kuda silver @ May 23 2012, 01:15 PM)
wah last nite i leave at page 8, now already on page 12... just now when i wondering around the net, i found a forum that take a preve problem from another forum(not from LYN) and bash it blindly...it make me think that even though some of us having prob with the car, al least we give our opinion based on fact n our experience, not being the third person that tend to know everything(wikipedia wannabe).glad to read ur post LYN members !!!
*
This is what we say sharing is caring. As what u say, those bashers are usualy mindless freak who butt-hurt so much even among them also hard to find supporters. Thus making them always hungry for 'bullet' to shoot us Proton Users. shakehead.gif

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