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 Proton Prevé V9, ► Official Discussions for Proton Prevé

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fatani
post May 23 2012, 12:47 PM

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QUOTE(fulat @ May 23 2012, 11:11 AM)
true... dont said change whole car... changing the whole engine also almost impossible. the chassis number represent the engine. if u change that.. u have to go thru JPJ again... and all the process have to start over again.

unless its classified total lost to the engine or proton issue a statement out beyond repair condition... then you might get lucky for a new Engine ONLY... not the whole car.
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they wont change the whole car ler. but changing to a new engine is not impossible, but very possible.

when i bought my PE, i have the same problem. sent to SC, and after diagnosed, the solution is to replace the engine. so they have to order from the factory. no need to go through jpj again since they will stamp the same engine no on the new engine block, straight from factory! but you have to bear wasting your time again. it took me about a month before i could use my newly bought car again
!

p/s: even if you go to the tribunal, even they would say that u wont get a new car, since all car companies provided warranties for their cars. unless they do not honour the warranty/refuse to replace/repair the faulty parts, then you may got yourself a case.

so, just bear with it. once u got the new engine, you'll be smiling again laugh.gif
fatani
post May 23 2012, 12:54 PM

Getting Started
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Junior Member
261 posts

Joined: Sep 2007
QUOTE(fulat @ May 23 2012, 11:36 AM)
i would advise u rather keep complaining to them... U call your bank and tell them u are very not happy with the product after delivery and proof to them it's not your fault that the engine failure does not cause by you and its purely the manufacturer faulty which they pasang the engine wrongly and damaged your new car and this fault cant not be inspected when u collect your car and wanted them to stop the payment immediately until they have a satisfy answer.

by doing that at least u can aware bank that u have reported this case to them if can bring them into this case and hopefully they will give pressure to Edaran and let Edaran deal with them rather than you yourself deal with Proton Manufacturing.

if still can not.. go Ministry of Consumer. claim your buyer right!
but again.. that will mostly depend on the bank which willing to do that for u or not.
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this.
you cant stop the payment once you SIGN the Hire Purchase agreement the day you receive your car! that's why it's important for you to check your car carefully before you agree to accept it. if you dont sign, the bank will not make any payment to the seller! once you're sign, bank paid seller, you pay the bank, there is no turning back. whatever problems arise with the car is not the bank problem anymore, but it's between and the SC.

just sharing my experience smile.gif

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