Haiz, now my asus laptop having same problem as TS... still under warranty but after read this thread I really lose hope now.

I dun think buying an IT product like buying lottery lo...

eh guys.. just asking.. for asus notebook.. warranty how long? please say more than 1 year.. coz my laptop harddisk cant boot.. got clicking sound

someone can help me complain and wanna try claim for refund.. i bought asus g53sx through reseller my10's during march. for now. its my second time claim for warranty.. very frustrated. 2 month already.. still waiting for my laptop. miss the dota 2 event. suck..

good news. My friend changed screen on her Asus N56VZ it just need few days, which is quite surprising 

He said there are no drivers to install for Windows 8 to test if the components are really broken. So they gave up immediately upon seeing my OS which is Windows 8. I asked them doesn't Windows 8 has backward compabilities, they said drivers are different.
I did ask them to show me the terms and condition, and he pointed out 'third party software'. I argued with him that Microsoft product is third party? I bought Windows 8 using my own money.
Then he said they will only repair if I flash it with the original Windows 7 back with all the drivers intact. What????? Now I have to go through all the trouble to flash it back, when obviously many components are already broken when I'm using Windows 7. They said I don't have proof. 

Same here, i really like the new VivoBooks       

i had been used my asus for 1 years and i want to reinstall back my windows 7. Then i notice that the product key is totally different than the product key displayed on the back of my laptop .....

Demand new one. If not, TTPM saman..

u actually can demand new notebook same value or model" but before and after picture is needed with stated date on the picture... so i reccomend to take pic as proof each time  you bring to Asus customer care... 

x
Edit: i got heavy 17inch notebook... almost 5kg... when i bring to service, receive it with no problem... goshh 

All the idiotic replies come back in one line:

"The screen is not covered by warranty"

Thinking of taking this claim to the consumer tribunal - think I have a chance?

27 Mar 2014
Contacted them through email and a guy from service centre request me to SEND MY LAPTOP IN AGAIN which I rejected straight even though I've screenshot and proof to him that it is not activated. Replied him asking him to send the codes to me instead of me giving another visit. Currently waiting his reply to proceed to next step.


Total months of struggling: 8 months
Total visits: 4 times and counting... 
Total calls unstated: > 30 to NCCC, Asustek & etc.
Total time wasted: Lost count.. Time to backup data is a headache... 

THEREFORE THINK! BEFORE YOU BUY ANY ASUS PRODUCTS! BUY AT YOUR OWN RISK

I did 3 screenshots of the unactivated windows as proof and sent them already.

Tried your method and I did get a key. However when I key in again to activate again, it still shows me the same error as what I've screenshot and sent them below. Really fed up with them edi.       

"The activation server has determined the specified product key has been blocked."
[attachmentid=3907577]

Thanks for your help bro. But unfortunately none of it works. 

God knows what these guys at Asus are doing giving me a windows that has a blocked key. 

I'm gonna call the person in charge later before lunch to follow up on this. Hope he can just pass me another key or something.