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Enquiries/Recommendations ASUS BAD WARRANTY SERVICE, DO NOT BUY ASUS!!

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xxmetalhead86xx
post Oct 28 2012, 10:01 PM

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eh guys.. just asking.. for asus notebook.. warranty how long? please say more than 1 year.. coz my laptop harddisk cant boot.. got clicking sound
Acid_RuleZz
post Oct 28 2012, 10:27 PM

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QUOTE(xxmetalhead86xx @ Oct 28 2012, 10:01 PM)
eh guys.. just asking.. for asus notebook.. warranty how long? please say more than 1 year.. coz my laptop harddisk cant boot.. got clicking sound
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which model is your laptop?
xxmetalhead86xx
post Oct 28 2012, 10:37 PM

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QUOTE(Acid_RuleZz @ Oct 28 2012, 10:27 PM)
which model is your laptop?
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K43SJ this wan bro
Acid_RuleZz
post Oct 28 2012, 11:15 PM

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If i recall correctly, it come with 2 years default warranty. Don't have warranty sticker under it?
bosco1314
post Oct 28 2012, 11:18 PM

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QUOTE(pandah @ Oct 24 2012, 11:43 PM)
when did you buy the netbook?

you wish to claim warranty or 1 to 1 exchange?
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ASUS policy prior to 1 to 1 exchange?
xxmetalhead86xx
post Oct 29 2012, 12:02 AM

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QUOTE(Acid_RuleZz @ Oct 28 2012, 11:15 PM)
If i recall correctly, it come with 2 years default warranty. Don't have warranty sticker under it?
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haha tq for the advise.. i saw warranty 24 m below the laptop.. notworthy.gif
Sam9
post Oct 29 2012, 12:14 AM

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Been using asus for a year no problem. Only after sales services is bad. Encountered the same problem too.


Added on October 29, 2012, 12:17 am
QUOTE(xxmetalhead86xx @ Oct 28 2012, 10:01 PM)
eh guys.. just asking.. for asus notebook.. warranty how long? please say more than 1 year.. coz my laptop harddisk cant boot.. got clicking sound
*
I think more than a year if not mistaken.

This post has been edited by Sam9: Oct 29 2012, 12:17 AM
bosco1314
post Oct 29 2012, 12:31 AM

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QUOTE(Sam9 @ Oct 29 2012, 12:14 AM)
Been using asus for a year no problem. Only after sales services is bad. Encountered the same problem too.


Added on October 29, 2012, 12:17 am
I think more than a year if not mistaken.
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2years Warranty.recently my friends just purchased ASUS PRIME
lawtm
post Oct 29 2012, 04:02 PM

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QUOTE(pandah @ Oct 24 2012, 11:43 PM)
when did you buy the netbook?

you wish to claim warranty or 1 to 1 exchange?
*
they say cant repair jor...........they agree to change 1netbook liao.......i pass netbook to service centre on early july 2012..........already 4 month jor...most bad experience i facing for this kind warranty.......

This post has been edited by lawtm: Oct 29 2012, 04:04 PM
bosco1314
post Oct 29 2012, 05:05 PM

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QUOTE(lawtm @ Oct 29 2012, 04:02 PM)
they say cant repair jor...........they agree to change 1netbook liao.......i pass netbook to service centre on early july 2012..........already 4 month jor...most bad experience i facing for this kind warranty.......
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Wah waited 4months then only get to exchange ?reli bad service
pandah
post Oct 29 2012, 08:16 PM

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QUOTE(lawtm @ Oct 29 2012, 04:02 PM)
they say cant repair jor...........they agree to change 1netbook liao.......i pass netbook to service centre on early july 2012..........already 4 month jor...most bad experience i facing for this kind warranty.......
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wah 4 months !?

shit, what they tell you? got call them to ask?
lawtm
post Oct 29 2012, 10:25 PM

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i waiting for 4month just for warranty and last week they tell me that will exchange 1 for me......... vmad.gif vmad.gif
FaNzTeh
post Oct 29 2012, 11:18 PM

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oh my, reading this really made me think twice about buying one. i just narrowed down my choices between Asus and Dell. and i had really bad experience with acer already. ahh!
bosco1314
post Oct 30 2012, 12:59 AM

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QUOTE(lawtm @ Oct 29 2012, 10:25 PM)
i waiting for 4month just for warranty and last week they tell me that will exchange 1 for me......... vmad.gif  vmad.gif
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unacceptable for me, which service centre did u send to ? if im u , demand for refund, n never use ASUS again. flex.gif
TStrinityz
post Oct 30 2012, 02:47 PM

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QUOTE(FaNzTeh @ Oct 29 2012, 11:18 PM)
oh my, reading this really made me think twice about buying one. i just narrowed down my choices between Asus and Dell. and i had really bad experience with acer already. ahh!
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go for Dell and don't forget to opt for the 3 years warranty thingy. so far i have no problem with Dell
veryannoying
post Oct 30 2012, 03:09 PM

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this is scary, i wanted to buy asus s46, but i scare i might be the next person complaining about my bad experience here.
rc2x
post Oct 30 2012, 03:44 PM

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QUOTE(FaNzTeh @ Oct 29 2012, 11:18 PM)
oh my, reading this really made me think twice about buying one. i just narrowed down my choices between Asus and Dell. and i had really bad experience with acer already. ahh!
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Better be safe than sorry. Pretty screwed to see such company reputation on cs down the drain.
FaNzTeh
post Oct 30 2012, 08:09 PM

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QUOTE(trinityz @ Oct 30 2012, 02:47 PM)
go for Dell and don't forget to opt for the 3 years warranty thingy. so far i have no problem with Dell
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oh? how to opt for that? is it better to get it online or from the authorized retailers? i heard there's this discount if you buy it through the website right?


Added on October 30, 2012, 8:11 pm
QUOTE(rc2x @ Oct 30 2012, 03:44 PM)
Better be safe than sorry. Pretty screwed to see such company reputation on cs down the drain.
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yeah. too bad. i like the design a lot. sad.gif

This post has been edited by FaNzTeh: Oct 30 2012, 08:11 PM
bosco1314
post Oct 30 2012, 08:50 PM

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QUOTE(veryannoying @ Oct 30 2012, 03:09 PM)
this is scary, i wanted to buy asus s46, but i scare i might be the next person complaining about my bad experience here.
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All on u,a bad apple in a basket doesn't represent the whole basket of apples r bad. flex.gif
pandah
post Oct 31 2012, 01:41 AM

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QUOTE(lawtm @ Oct 29 2012, 10:25 PM)
i waiting for 4month just for warranty and last week they tell me that will exchange 1 for me......... vmad.gif  vmad.gif
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dafuq 4 months just for "procedure" and lastly tell you exchange?

when is the expected date of exchange?

feel like should report them to the consumer tribunal liao if possible, 4 months, man a lot of works delay, demmm... mad.gif

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