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Streamyx Streamyx Q&A Thread for Upgrades/Wrongly Capped, <cleanup> Wrong Capped ? Upgrade ? Ask !

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UNDERGROUND
post Jun 6 2006, 08:48 PM

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1300889515
coolguy_mahen
post Jun 8 2006, 12:54 PM

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Hi. I'm using Streamyx 384k for 10hrs package. But when I checked in the modem page(my modem is ADSL2MUE), it shows my download/upload speed as 1024/512k. Here's d proof:(Pic attached)

I did speed test at an overseas site(forget the name of website) n got 355kbps. Is it my lucky day or what?

NOTE: I just started using it for 4 days n first day my dwnl/upld was 800/sumthing n other 3 days was 1024/512.......



This post has been edited by coolguy_mahen: Jun 8 2006, 12:59 PM
IcEMoCHa
post Jun 10 2006, 05:41 PM

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Im paying RM88 for 1024/512 package im staying in puchong... This is my line info from my modem... my speed used to be normal last year...
user posted image
DHCP Server IP = 65.115.110.78



AND YOU GUESS WHAT SPEED I GOT? SEE THIS !! mad.gif
user posted image

the 1st month i get about -100kbps...
I complaint continuously for 4 freaking long months and THEY JuST CLOSE THE REPORT WITHOUT COMFIRMING WHETHER THE PROBLEM IS SOLVED...
i know the cause of this problem it is caused by too many streamyx users in puchong and the server's limit is reached... because that day whole puchong area streamyx got disconnected then i was the 1st 1 to connect i tested the speed and got around 800-890kbps...

This post has been edited by IcEMoCHa: Jun 10 2006, 05:56 PM
danixal
post Jun 17 2006, 06:31 AM

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How long does it take to upgrade an account? in May i tried to upgrade from Basic 512k RM88 - Free Modem Promotion to Streamyx Basic 1.0M (Without Modem) - RM88. when i check the online reistration, it's still in "aplication is being processed.
Xybirium
post Jun 18 2006, 09:15 AM

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QUOTE(danixal @ Jun 17 2006, 06:31 AM)
How long does it take to upgrade an account? in May i tried to upgrade from Basic 512k RM88 - Free Modem Promotion to Streamyx Basic 1.0M (Without Modem) - RM88. when i check the online reistration, it's still in "aplication is being processed.
*
Mine also the same. The upgrade took about 4-5 days. Even if it shows "application is being processed" doesn't mean it is! I bet if I check mine, it would still show "application is being processed".

Is your line speed still the same? i.e. speedometer check.

By the way, I am using my RM88 package for about 1 month now.

This post has been edited by Xybirium: Jun 18 2006, 09:16 AM
dude06
post Jun 21 2006, 07:30 PM

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Guys,


I have 3 streamyx account. One in my parents house, one in office and another one at home. All is using 1mb line. I tested on tmnet speedometer and the dl and ul speed is fine but one thing I aware is the respond. Office and parents house no lag but my house streamyx lag.

For example, once we enter tmnet speed test page, it will prompt to select server, package and measurement type. Then u click START TEST and u reach to another page with speedometer and GO button.

At home, everytime I press Go button, it will lag and begin to load only after 10-20seconds. My office and parents house is different. Once I click Go button, it will lauch and load immediately or maybe lag for 1-2seconds.

Anyone have idea what is going on with this? I believe when I surf the net sometimes, the lagging is the one that drag more time.

Yesterday, the mail server is not responding as well. Anyone facing this problem as well???

Hope to have some opinion or advise here.

Thank you

Cheers

smile.gif

This post has been edited by dude06: Jun 21 2006, 07:31 PM
scorps
post Jun 22 2006, 04:02 PM

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QUOTE(dude06 @ Jun 21 2006, 08:30 PM)
Guys,
I have 3 streamyx account. One in my parents house, one in office and another one at home. All is using 1mb line. I tested on tmnet speedometer and the dl and ul speed is fine but one thing I aware is the respond. Office and parents house no lag but my house streamyx lag.

For example, once we enter tmnet speed test page, it will prompt to select server, package and measurement type. Then u click START TEST and u reach to another page with speedometer and GO button.

At home, everytime I press Go button, it will lag and begin to load only after 10-20seconds. My office and parents house is different. Once I click Go button, it will lauch and load immediately or maybe lag for 1-2seconds.

Anyone have idea what is going on with this? I believe when I surf the net sometimes, the lagging is the one that drag more time.

Yesterday, the mail server is not responding as well. Anyone facing this problem as well???

Hope to have some opinion or advise here.

Thank you

Cheers

smile.gif
*
maybe it from your java software,
try to update java..
joeboto
post Jun 22 2006, 05:59 PM

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QUOTE(scorps @ Jun 22 2006, 04:02 PM)
maybe it from your java software,
try to update java..
*
that is java, absolutely java.
what's your rig spec?
dude06
post Jun 23 2006, 01:12 AM

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My comp specs is P41.6, 512mb sdram, intel board, 2 40gb hdd, nviadia mx440 build in sound, realtek nic, lg dvd rw, tdk cdrw.

Ok, i try to update the java and see how it goes.


TQ
irwan6179
post Jun 25 2006, 08:28 PM

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QUOTE(r0_01 @ Mar 24 2006, 10:43 PM)
Hi guys, i'm using the basic 512 package (44). I'm thinking of upgrading it to basic 512 (66) but i visited the website and only saw the option of upgrading it to the 1m package and above. Is upgrading to the basic 512 (66) possible? and how do i apply?
My billing date is on the 24th, if i upgrade, do i need to wait another month or will it be immediately?
*
i have the same problem, anyone can answer this..? thanks
Zeroize
post Jun 26 2006, 05:56 PM

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My house is paying RM88 each month, today i logged into the modem and i found out that my connection is 512/256, can anyone advice me what should i do?
joeboto
post Jun 26 2006, 06:15 PM

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QUOTE(irwan6179 @ Jun 25 2006, 08:28 PM)
i have the same problem, anyone can answer this..? thanks
*
go to tmnet/tmpoint, and fill out the upgrade form.


QUOTE(Zeroize @ Jun 26 2006, 05:56 PM)
My house is paying RM88 each month, today i logged into the modem and i found out that my connection is 512/256, can anyone advice me what should i do?
*
call the technician, because this is the so called MISCAPPED.
Zeroize
post Jun 26 2006, 06:31 PM

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QUOTE(joeboto @ Jun 26 2006, 06:15 PM)
go to tmnet/tmpoint, and fill out the upgrade form.
call the technician, because this is the so called MISCAPPED.
*
Last time i saw someone created a topic regarding this, go complaint and get some fees waived, is it true?
joeboto
post Jun 26 2006, 06:56 PM

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QUOTE(Zeroize @ Jun 26 2006, 06:31 PM)
Last time i saw someone created a topic regarding this, go complaint and get some fees waived, is it true?
*
yeah, but not too much lar. just 2 3 ringgit i think. blush.gif
Revamperz
post Aug 22 2006, 12:33 PM

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Hi all
i recently opt for SOHO 1Mbps line

user posted image

user posted image

does this mean its a misscapped case?
xdsl
post Sep 1 2006, 11:21 AM

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QUOTE(Revamperz @ Aug 22 2006, 12:33 PM)
Hi all
i recently opt for SOHO 1Mbps line

user posted image

user posted image

does this mean its a misscapped case?
*
yes it is. normally by default all account set to 512/256kbps. this is what i know from my experience working with them.

what you should do is; printscreen the speed (with full screen; including start menu, clock, etc) and make rant with them. icon_rolleyes.gif

keep calling them... until they fade-up with you and they can remember your voice and name very well.

keep sending email to them, including send email to newspaper and keep rant and rant.

if you have more time, you can cut the newspaper, scan it, then send it as attachment to their rant email.

and i hope, you will get the rebate ASAP.

Suddenly, it was their careless to caped customer's speed within 3days account actived. Or... they stoled your speed and give to their KRONI.

This is the internel conflict.

very "good" tmnet. cool.gif
Revamperz
post Sep 4 2006, 10:40 AM

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thanks xdsl

anyway.. any of u guys using this speed tester??

http://www.eperolehan.com

there's a link for 100k and 500k one
jasoncqs
post Oct 25 2006, 12:13 PM

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Well,just now I was trying to upgrade to streamyx RM88-1 Meg package from RM44 package by online registration,but the system said application processed with error.But when I go to check my application status,the system said my new package is the RM88 one.Is that means I will be using the RM88 package next month?
ferox
post Oct 25 2006, 09:09 PM

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Just call up streamyx and ask lor. 1300-88-9515
chilskater
post Oct 29 2006, 02:45 AM

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maybe someone can hack the modem/router (user's owned not TMnut ah..) and adjust the limit of the speed perhaps?my router DLINK is using BusyBox n i dunno ho to configure it..anyone?

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