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Streamyx Streamyx Q&A Thread for Upgrades/Wrongly Capped, <cleanup> Wrong Capped ? Upgrade ? Ask !
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Ami[ryo]
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Feb 26 2006, 06:28 PM
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Getting Started

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Hello guys. Decided to drop by here since i'm starting to have questions about my net speed for quite a while now.. quite slow. Do you think this is a normal speed for a RM 88 package? ( RM 77 since i applied it during one of the promotions last year's April ) I checked at the speedometer and looking at my result, it doesn't look like a 1mbps speed  My modem right now is a ZXDSL 852, i hate that modem. Cannot download torrents anymore since it'll just give me the BSOD everytime i try.  I dunno why the technician changed it last year since my old blue one is perfectly fine.. haih... the port got problem, not the modem... now i'm stuck with this one. Just wanna check, i don't want to be paying for a RM 88 a month when the fact the speed is different from the one i subscribed. I don't mind if i work and got money of my own but i rely on my pocket money to pay monthly, still in college haha. Attached thumbnail(s)
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mastervj
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Feb 27 2006, 12:56 PM
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hi guys, i using the ZXDSL 831 modem and find that my BT download speeds are quite slow recently (10-30kbps), below is the upstream and downstream data for my modem, it's showing 4608 for 'down' and 896 for 'up', is this normal for my 1Mb RM88 package ?  should i do port forwarding for this modem ? (will it help in increasing the speed ? ), i've done the prot forwarding for the previous modems but for this one i'm a bit of confused on where to set it, i tried the method posted previously in this thread but it didn't work (the setting to router guide)
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kennytsh
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Feb 28 2006, 05:56 PM
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Getting Started

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im using 512 package and my modem status show 1mb downstream 512 upstream...
izzit miscapped or wat??
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shocker
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Feb 28 2006, 07:21 PM
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im in same situation as some of u  ...here is a screenshot to prove it.....  but damn BT and P2P downloading is slow...
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redbull_y2k
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Feb 28 2006, 07:52 PM
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me too, just got back home and noticed that my BT is super fast, usually it's 50kb/s max but now it's 95kb/s. Wow..!!  So i check my modem and yeah... i got the same 1024/512 speed too.
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cchiuyi
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Mar 1 2006, 03:40 PM
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Getting Started

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the "published" downstream you've al got is 1024.. (for those using 66 package.) originally we should only see max 512kbps.. but now its 1024kbps.. so ? happy ? tmnut upgraded your line ? spread the good news ? before you do these. please do some due diligence.. go microsoft or somewhere, use any download accelerator (or without one), and see what is your net/effective/actual downstream speed. its still.. at 512kbps speed. so basically, it hink the 1024kbps.. is just a label. just a "name" or "publicity". thats all. because you still get the same ol' speed. maybe anyone know how to "uncap" the remaining 512kbps ?
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shocker
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Mar 1 2006, 07:14 PM
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QUOTE(cchiuyi @ Mar 1 2006, 03:40 PM) the "published" downstream you've al got is 1024.. (for those using 66 package.) originally we should only see max 512kbps.. but now its 1024kbps.. so ? happy ? tmnut upgraded your line ? spread the good news ? before you do these. please do some due diligence.. go microsoft or somewhere, use any download accelerator (or without one), and see what is your net/effective/actual downstream speed. its still.. at 512kbps speed. so basically, it hink the 1024kbps.. is just a label. just a "name" or "publicity". thats all. because you still get the same ol' speed. maybe anyone know how to "uncap" the remaining 512kbps ?  im not actually so happy with the extra 512Kbps thing as my current download speed is not reflecting the truthfullness of 1024Kbps... if u read my post elsewhere, i've already figured this out  ...its merely there to fool us to think that we are getting higher bandwith but the fact is thats not true....
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redbull_y2k
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Mar 2 2006, 01:29 AM
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well my dload speed is nearly 100kb/s while my upload is above 45kb/s, so i can safely say mine is definitely 1024/512
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Mingson
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Mar 2 2006, 01:34 AM
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My RM66 package download speed is 3.2kb now!! like that i better use 56k!
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aneip
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Mar 2 2006, 08:51 AM
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TMNet currently upgrading all dslam speed to 1-3Mb. I not sure why, but it much easier for them to manage the speed based on username. Even with speed capped at 1-3Mb, there are still another capping at BRAS. So still you getting the same speed you subscribed.
So why complain if you modem speed show even 8mb but you subcribe to 512 and geting 50+KB? Unless you get <80% you the speed, then start complaining.
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cchiuyi
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Mar 4 2006, 05:38 PM
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Getting Started

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i agree. at the end of the day, you get what you paid. but if in case you don't ? stop talking to 1300889515, talk to the new ceo.
why ?
first, you call to 9515, u need to spend 3 minute to press to the most frequent used service. (the least frequent are ordered first and descending. this way, telekom charge you more for phone bills)
then, you have to listen to an operator to remind you to check whether you problem is the affect of not paying your bill. (they're stupid as shit, place the billing enquiries at number 1-1 instead of number 2-7 will do, it will do the job, speedy, efficiently and effectively.)
after the operator, you'll have another menu, listen to the babel, wait 3 minutes before it finishes, then press the last number (the most frequently used service, technical enquiries or activation)
right after that, listen to some guy singing while promoting streamyx while you already subscribed to it, approximitly 4minutes. even tho they have 20 operators free, you still need to wait and listent o the song.
heres come the actual part. normaly you would think that you could finally voice up your problem. but hey.. hold on, every operator has a list of 20 quesitons to aks you or for you to "troubleshoot' (aka, switch on and off, plug in and out, do it again, switch off your pc and modem, then on together; which takes you about 10minutes). if problem still exist, THEN only you speak.
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m4a1rifle
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Mar 6 2006, 06:30 PM
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QUOTE(cchiuyi @ Mar 4 2006, 05:38 PM) [cropped] heres come the actual part. normaly you would think that you could finally voice up your problem. but hey.. hold on, every operator has a list of 20 quesitons to aks you or for you to "troubleshoot' (aka, switch on and off, plug in and out, do it again, switch off your pc and modem, then on together; which takes you about 10minutes). if problem still exist, THEN only you speak. lol i feel your pain.. but everytime i call i just say i've done all that before i called you even if they insist, i just say "done" right after they read the task i must do to troubleshoot. you can even try to say the task urself before they ask you to do tht. eg, ya i've flush my dns "ipconfig /flushdns", im using/created a new dailer to connect, i've restart my modem for 99times, i've upgrade to latest firmware, i've go to tmnet speedtest the speed is blah blah.
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player10
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Mar 6 2006, 07:19 PM
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Getting Started

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me too rm66 get rm88 speed BT SO FAST NOW
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Tachikoma
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Mar 6 2006, 07:34 PM
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...I'm RM88 getting less than RM66 speed T_T
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dreamthief
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Mar 6 2006, 10:06 PM
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QUOTE(player10 @ Mar 6 2006, 07:19 PM) me too rm66 get rm88 speed BT SO FAST NOW Me too. But i doubt it is uncapped issue. Heard rumours, TMNET is upgrading. RM66 -> 1Mbit RM88 -> 1.5Mbit
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yylim
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Mar 7 2006, 12:08 AM
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New Member
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Me too here, free upgrade to 1M, check the tmnet speedometer, can reach 100KB/s. wow!
But......, BT damm slow, around 20KB/s.
Just can't wait to enjoy the BT 100 KB/s.
Will my dream come true or still keep dreaming.. zzzzzz
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jasonboy
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Mar 7 2006, 12:19 PM
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New Member
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Anyone get download speed on BT is >2Mbps??? Even normal download also can up2 3Mbps. my cousin get it b4 that he subscribe 1M package. after he downgrade to 512k, they he can get this speed.  He do some configuration on the MODEM, not router. ^^ This post has been edited by jasonboy: Mar 7 2006, 12:20 PM
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JaSpErYnG
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Mar 7 2006, 08:00 PM
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New Member
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anyone know how to downgrade from 1024kbps to 512kbps in modem? before this my modem status is 512kbps and can download at 50KB/sec but after TMnet upgrade my line(because they give me wrong capped) to 1024kbps i only can download <20KB/sec. meaning that at 1pm (modem status is 512kbps) i can download at 50KB/sec, after that i go to TMpoint complained wrong capped (because i subscribe 1M), and 2 hours later 3pm, they update my line to 1M but i can only download <20KB/sec. so i want my 512kbps back, anyone know how to downgrade using modem?
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cchiuyi
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Mar 8 2006, 12:20 AM
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Getting Started

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QUOTE(m4a1rifle @ Mar 6 2006, 06:30 PM) lol i feel your pain.. but everytime i call i just say i've done all that before i called you even if they insist, i just say "done" right after they read the task i must do to troubleshoot. you can even try to say the task urself before they ask you to do tht. eg, ya i've flush my dns "ipconfig /flushdns", im using/created a new dailer to connect, i've restart my modem for 99times, i've upgrade to latest firmware, i've go to tmnet speedtest the speed is blah blah. i did just that, i told him everything also i did. i almost burst into pieces.. i should have told him, "im a technician from hp call centre.. i don't think you are at any position to keep repeating such procedure you read out as if i am non It literate." .. haih.. they suck la.
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kaiser_falco
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Mar 8 2006, 12:44 PM
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well wat to do..i just check my modem last nite n i got d/s is 512 n u/s is 256 they miscaped me also..i take the in a box system 1mb connection and pay 99 per month....they ask me to flush my dns bla,bla.bla n guess wat it is STILL NOT WORKING!!!man i really hate to call them..im trying my luck with the tecnician who install for me let you all know tonite...lucky me havent pay them anytin yet n i realise i have been con by tmnuts...
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