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TSjovenne
post Jan 28 2013, 05:44 PM

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QUOTE(cibuksai @ Jan 28 2013, 05:34 PM)
The maximum i can get in speedtest is only 4.43.
For your information, my last 4mbps package still manage to get 4.xx but why 8mbps still 4.xx ?
Is there any wiring requires ?
*
No wiring required. But technician needs to capped your port to 8000kbps++ in order to get 8Mbps.
Ahh, did you restart your modem? hmm.gif
If after restarting the modem and its still 4mbps, please call 100 to ask "why 8mbps has activated (shown in MYTM page) but the speed is remained at 4mbps", they will send technician over within 24 hours. (They will verify your information and ask you to do speedtest step by step)
runningman123
post Jan 30 2013, 12:22 PM

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im using streamyx 384kbps...now im trying to upgrade to 4mbps...can i get the free cordless phone??

This post has been edited by runningman123: Jan 30 2013, 12:31 PM
TSjovenne
post Jan 30 2013, 12:54 PM

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QUOTE(runningman123 @ Jan 30 2013, 12:22 PM)
im using streamyx 384kbps...now im trying to upgrade to 4mbps...can i get the free cordless phone??
*
Hi,

Yes, you will get a free cordless phone tongue.gif
AutumnRain
post Feb 3 2013, 02:24 AM

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Contacted Jovenne and submitted form on Wednesday night, (11++), dozens of questions asked and replied in detail instantaneously, received call in the afternoon next day from a technician, got streamyx updated on Friday (the technicians were late for an hour though, but their efficiency was not bad) and dealed, everything fine.

What more can I ask for? Both thumbs up for you Jovenne, this is the fastest and most sincere service I have ever seen in Malaysia. thumbup.gif rclxms.gif
TSjovenne
post Feb 3 2013, 02:16 PM

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Joined: Nov 2004


QUOTE(AutumnRain @ Feb 3 2013, 02:24 AM)
Contacted Jovenne and submitted form on Wednesday night, (11++), dozens of questions asked and replied in detail instantaneously, received call in the afternoon next day from a technician, got streamyx updated on Friday (the technicians were late for an hour though, but their efficiency was not bad) and dealed, everything fine.

What more can I ask for? Both thumbs up for you Jovenne, this is the fastest and most sincere service I have ever seen in Malaysia.  thumbup.gif  rclxms.gif
*
Thank you for your support! tongue.gif
Please do not hesitate to contact me if you have further inquiries thumbup.gif
billygoh
post Feb 4 2013, 08:34 PM

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From: Emirates Stadium ~


may i know if it is possible to upgrade to student gradpack 4mbps if my home line is under my father's name?

thanks
TSjovenne
post Feb 4 2013, 08:39 PM

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QUOTE(billygoh @ Feb 4 2013, 08:34 PM)
may i know if it is possible to upgrade to student gradpack 4mbps if my home line is under my father's name?

thanks
*
Sorry, its not possible because you need a student card to upgrade to gradpack 4mbps smile.gif
billygoh
post Feb 4 2013, 08:43 PM

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From: Emirates Stadium ~


QUOTE(jovenne @ Feb 4 2013, 08:39 PM)
Sorry, its not possible because you need a student card to upgrade to gradpack 4mbps smile.gif
*
im a student myself..so i have student card
but the home line its not under my name..so its not possible?
TSjovenne
post Feb 4 2013, 11:58 PM

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QUOTE(billygoh @ Feb 4 2013, 08:43 PM)
im a student myself..so i have student card
but the home line its not under my name..so its not possible?
*
Hi,

Sorry for my late reply.
Would like to know if you already have streamyx under your dad's name or you want to apply NEW gradpack under your name?
If you already have streamyx under your dad's name, then you cannot upgrade to student gradpack.
If you don't have yet, but you want to apply new Gradpack streamyx under your name (Homeline under your dad's name), then YES you can apply Gradpack.
nimizisa
post Feb 5 2013, 10:59 PM

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H
nimizisa
post Feb 5 2013, 11:00 PM

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hi jovenne, i want to register either streamyx/unifi at my hometown at Melaka.
Still your area or not??
TSjovenne
post Feb 5 2013, 11:04 PM

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QUOTE(nimizisa @ Feb 5 2013, 11:00 PM)
hi jovenne, i want to register either streamyx/unifi at my hometown at Melaka.
Still your area or not??
*
Hi Nimizisa,

Yes, I do. tongue.gif
Please PM me your full address to check availability and your interested package icon_rolleyes.gif
yinghong
post Feb 15 2013, 10:21 AM

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hi, now i'm currently having rm50 package streamyx (should be student package).. wish to upgrade to 1M.. how much is it?
TSjovenne
post Feb 15 2013, 01:05 PM

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QUOTE(yinghong @ Feb 15 2013, 10:21 AM)
hi, now i'm currently having rm50 package streamyx (should be student package).. wish to upgrade to 1M.. how much is it?
*
Hi,

Student Gradpack 1mbps is RM100/month smile.gif
yinghong
post Feb 15 2013, 03:51 PM

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QUOTE(jovenne @ Feb 15 2013, 01:05 PM)
Hi,

Student Gradpack 1mbps is RM100/month smile.gif
*
b4 this last week, tat tm ppl told me 1m is rm68/month..
today they told me rm100.. feel like being fooled.. blink.gif
TSjovenne
post Feb 15 2013, 04:28 PM

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QUOTE(yinghong @ Feb 15 2013, 03:51 PM)
b4 this last week, tat tm ppl told me 1m is rm68/month..
today they told me rm100.. feel like being fooled..  blink.gif
*
I think RM68 is unipack. This product had already discontinued unless you are subscribed to unipack 384kbps then you can upgrade to unipack 1m. However, if you want to upgrade to unipack 1mb, u might need to visit tm point. Reseller do not have unipack option for registration anymore. We can only apply student gradpack smile.gif


yinghong
post Feb 15 2013, 06:57 PM

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QUOTE(jovenne @ Feb 15 2013, 04:28 PM)
I think RM68 is unipack. This product had already discontinued unless you are subscribed to unipack 384kbps then you can upgrade to unipack 1m. However, if you want to upgrade to unipack 1mb, u might need to visit tm point. Reseller do not have unipack option for registration anymore. We can only apply student gradpack smile.gif
*
how to check whether i'm currently in gradpack or unipack?
TSjovenne
post Feb 15 2013, 08:33 PM

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QUOTE(yinghong @ Feb 15 2013, 06:57 PM)
how to check whether i'm currently in gradpack or unipack?
*
Hi,

Your package of 384kbps RM 50/month is not unipack, it's gradpack.
Unipack is RM38/month for 384kbps comes with free netbook and the contract is 2 years instead of 1 year.
TittleTattleToxin
post Feb 19 2013, 08:18 PM

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From: a world full of pink candy!
jovenne
hi, can i upgrade from streamyx 4mbps to unifi vip 5? how much is the installation fee and can i keep the same home number?
my streamyx is registered under my moms name..
TSjovenne
post Feb 19 2013, 08:40 PM

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QUOTE(TittleTattleToxin @ Feb 19 2013, 08:18 PM)
jovenne
hi, can i upgrade from streamyx 4mbps to unifi vip 5? how much is the installation fee and can i keep the same home number?
my streamyx is registered under my moms name..
*
Hi,

Yes you can maintain your house phone number provided the housephone number and streamyx is same owner smile.gif and u'll need to use ur mum's ic to proceed the upgrade smile.gif

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