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Unifi Official TM UniFi High Speed Broadband Thread V15, Free Installation / Super Speed ME promo

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toh2020
post Jun 13 2012, 11:59 AM

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QUOTE(surfsmurf @ Jun 13 2012, 11:24 AM)
i actually wrote an email to TM and cc for SKMM but no response so today i submit a complaint to SKMM webite.

Within 5 mins TM called me  shocking.gif

Told me my problem and say she will look into it
*
if better to find out what went wrong. if your agent really confirm upgrade for you tm will have to honour that.
bizklguy
post Jun 13 2012, 02:13 PM

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Hi, I am currently using Streamyx and would like to upgrade to Unifi and enjoy the 3-month special rate promotion.

Pls advice what is the best way to engage Unifi? E.g., via Unifi's website or via Unifi booth in major shopping malls?

Thank you.
SkyHermit
post Jun 13 2012, 02:32 PM

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my internet dc few time already today. when i download stuff it interrupts halfway even though the speed is fast and i cant surf web during that time. Even though my wifi there shows 'Internet access'. Close modem and reopen this problem still occurs
toh2020
post Jun 13 2012, 02:37 PM

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QUOTE(bizklguy @ Jun 13 2012, 02:13 PM)
Hi, I am currently using Streamyx and would like to upgrade to Unifi and enjoy the 3-month special rate promotion.

Pls advice what is the best way to engage Unifi? E.g., via Unifi's website or via Unifi booth in major shopping malls?

Thank you.
*
it's much better to go to tmpoint directly. unifi booth or agent it depends if you can trust them. if they help to cut your streamyx. new apply unifi. you never get your 3mths promo price.
bizklguy
post Jun 13 2012, 02:47 PM

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QUOTE(toh2020 @ Jun 13 2012, 02:37 PM)
it's much better to go to tmpoint directly. unifi booth or agent it depends if you can trust them. if they help to cut your streamyx. new apply unifi. you never get your 3mths promo price.
*
Tx. tongue.gif
Boldnut
post Jun 13 2012, 02:56 PM

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wow 210.195 Ip seems slow now. doh.gif
Qamarzamsyawal
post Jun 13 2012, 04:23 PM

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QUOTE(Boldnut @ Jun 13 2012, 03:56 PM)
wow 210.195 Ip seems slow now.  doh.gif
*
i also get that ip range.No prob here in Putrajaya. Torrenting sum more.

user posted image
Boldnut
post Jun 13 2012, 04:31 PM

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QUOTE(Qamarzamsyawal @ Jun 13 2012, 04:23 PM)
i also get that ip range.No prob here in Putrajaya. Torrenting sum more.

user posted image
*

lowyat forum load quite slow lol.

ZamAdaII
post Jun 13 2012, 08:05 PM

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What is wrong with unifi actually? I couldn't load well the FB or youtube. Wow is this 10mbps speed feel like 0.10kbps only. And they still didn't give me answer yet.
kuroneko0509
post Jun 13 2012, 08:18 PM

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arghhh.... this slow mo killing me already..
frequent lag during mmorpg, cannot load properly FB D:<
ZamAdaII
post Jun 13 2012, 08:22 PM

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Yes that's the problem I'm having now.. So stress pay so expensive but the service is slow..
skyliner66
post Jun 13 2012, 10:07 PM

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Hi all sifu, wan to ask a question here, as i hv encounter a weird problem with my TP Link TL-WR841ND router (i m using Unifi 5mb package)...the story sound like this...i recently change my router to this TP-Link to replace my old D-Link DIR615 router( the D-Link is not spoiled, just that i not happy with the coverage only)...the TP Link works perfectly on all my home's pc (my home got 2 pc and laptop) , all working with no problem (which includes watching youtube, browsing, online game, download n etc)...

but when it comes to mobile phones, some weird things start to happen...there's total 4 mobile phones using by me and my family members, which include 1 x Galaxy Nexus, 1 x Iphone 4, 1 x Galaxy SII and 1 x HTC Desire HD...all of the mobile phones can connect to the wifi network properly, browsing internet no problem...but when comes to watching youtube, it just wont work...the youtube will just keep buffering and in the end, it will come out with ' Connection lost, please try again'...i keep trying many times and the result is same... sad.gif

when comes to download apps from itunes / google play, some phones works and some doesnt...ie :

1) iphone 4 - download apps no problem
2) Galaxy Nexus and HTC Desire HD - not working at all, ie cant download / update apps (but browsing google play store no problem)
3) Samsung Galaxy SII - download apps no problem

at 1st i thought is my phone problem, but after ask around my family members all give me the same answer...so i use back my old router - the D-Link DIR615 (which come bundle with the Unifi package)...guess what, all the above mention problem does not happen at all, all the phones can watch youtube n download apps properly...so now i know the problem is with my TP Link router... sad.gif

i try reset my TP Link router for few times and hv a try, but the result still the same...for your info, i did not do any advance setting on the TP Link router (as i m not an expert)...i just follow the quick installation guide on the manual, ie connect router, go to web management > select quick setup > select Unifi mode > key in my user name and password > change my SSID name, input my PSK password > Reboot the router...

so just wan to know does anyone encounter such problem before? or can any expert know whats the problem of my router / whether i nid to do any special setting on the TP-Link router?

Really hope u all can help me here...thanks a lot... smile.gif

This post has been edited by skyliner66: Jun 13 2012, 10:07 PM
ShinnKQ
post Jun 13 2012, 10:16 PM

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ugh, lagging on any games connected to US/NA servers...

anyone else feeling the extra ping/lag spike?
kuroneko0509
post Jun 13 2012, 10:23 PM

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QUOTE(ShinnKQ @ Jun 13 2012, 10:16 PM)
ugh, lagging on any games connected to US/NA servers...

anyone else feeling the extra ping/lag spike?
*
experienced it since last week. heck, not only games but also some websites like FB wont load properly
gahkin
post Jun 13 2012, 10:26 PM

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i also face slowing problem since yesterday too.. most of the time facebook loading slow...
ShinnKQ
post Jun 13 2012, 10:26 PM

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Oh I just experienced it yesterday while playing LoL on NA....was doing fine then suddenly started dc-ing then been like that till today along with other games like D3/RS
IwanAGP
post Jun 13 2012, 10:31 PM

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QUOTE(skyliner66 @ Jun 13 2012, 10:07 PM)
Hi all sifu, wan to ask a question here, as i hv encounter a weird problem with my TP Link TL-WR841ND router (i m using Unifi 5mb package)...the story sound like this...i recently change my router to this TP-Link to replace my old D-Link DIR615 router( the D-Link is not spoiled, just that i not happy with the coverage only)...the TP Link works perfectly on all my home's pc (my home got 2 pc and laptop) , all working with no problem (which includes watching youtube, browsing, online game, download n etc)...

but when it comes to mobile phones, some weird things start to happen...there's total 4 mobile phones using by me and my family members, which include 1 x Galaxy Nexus, 1 x Iphone 4, 1 x Galaxy SII and 1 x HTC Desire HD...all of the mobile phones can connect to the wifi network properly, browsing internet no problem...but when comes to watching youtube, it just wont work...the youtube will just keep buffering and in the end, it will come out with ' Connection lost, please try again'...i keep trying many times and the result is same... sad.gif

when comes to download apps from itunes / google play, some phones works and some doesnt...ie :

1) iphone 4 - download apps no problem
2) Galaxy Nexus and HTC Desire HD - not working at all, ie cant download / update apps (but browsing google play store no problem)
3) Samsung Galaxy SII - download apps no problem

at 1st i thought is my phone problem, but after ask around my family members all give me the same answer...so i use back my old router - the D-Link DIR615 (which come bundle with the Unifi package)...guess what, all the above mention problem does not happen at all, all the phones can watch youtube n download apps properly...so now i know the problem is with my TP Link router... sad.gif

i try reset my TP Link router for few times and hv a try, but the result still the same...for your info, i did not do any advance setting on the TP Link router (as i m not an expert)...i just follow the quick installation guide on the manual, ie connect router, go to web management > select quick setup > select Unifi mode > key in my user name and password > change my SSID name, input my PSK password > Reboot the router...

so just wan to know does anyone encounter such problem before? or can any expert know whats the problem of my router / whether i nid to do any special setting on the TP-Link router?

Really hope u all can help me here...thanks a lot... smile.gif
*
I'm using both 841ND and DIR615 at same time. DIR615 connected as another WiFi Access Point after 841ND. Both no problem (connecting to either one). Can youtube, can PPS(on my phone, Samsung Galaxy W), can go play store. I'm not sure what's wrong in your case. Try set google DNS in tp-link? I can't think of any other thing doh.gif Or you can follow my setup. Connect dir615 after tp-link then all the phones connect to dir615 while others to tp-link. Sounds nice?
djhenry91
post Jun 13 2012, 10:49 PM

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do u change ur wifi channel?
skyliner66
post Jun 13 2012, 11:11 PM

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QUOTE(IwanAGP @ Jun 13 2012, 10:31 PM)
I'm using both 841ND and DIR615 at same time. DIR615 connected as another WiFi Access Point after 841ND. Both no problem (connecting to either one). Can youtube, can PPS(on my phone, Samsung Galaxy W), can go play store. I'm not sure what's wrong in your case. Try set google DNS in tp-link? I can't think of any other thing  doh.gif  Or you can follow my setup. Connect dir615 after tp-link then all the phones connect to dir615 while others to tp-link. Sounds nice?
*
but proviously using the DIR615 i din set any google DNS but working fine, but once change to TP Link the problem exists...btw, may i know how u manage to use 2 router at the same time? smile.gif


Added on June 13, 2012, 11:13 pm
QUOTE(djhenry91 @ Jun 13 2012, 10:49 PM)
do u change ur wifi channel?
*
i do test several channel from 5 to 11...all cant work...i even set the auto channel, but same result...really dunno wht to do... sad.gif

This post has been edited by skyliner66: Jun 13 2012, 11:13 PM
Defago
post Jun 13 2012, 11:55 PM

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QUOTE(ShinnKQ @ Jun 13 2012, 10:26 PM)
Oh I just experienced it yesterday while playing LoL on NA....was doing fine then suddenly started dc-ing then been like that till today along with other games like D3/RS
*
Diablo III same problem, bro sad.gif
It's happened today morning.


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