Welcome Guest ( Log In | Register )

Bump Topic Topic Closed RSS Feed

Outline · [ Standard ] · Linear+

Unifi Official TM UniFi High Speed Broadband Thread V15, Free Installation / Super Speed ME promo

views
     
toh2020
post Jun 12 2012, 12:45 AM

Casual
***
Junior Member
493 posts

Joined: Apr 2011
puchong area.. vip10

user posted image
toh2020
post Jun 12 2012, 11:24 AM

Casual
***
Junior Member
493 posts

Joined: Apr 2011
the speedme promo will entitle you to pay old price for 1st 3mths. the new package price will take effect after 3mths. hence your service contract will be extended from 1st day you activate the service upgrade.

unifi 5Mbps cannot reach 5Mbps. most of time is 4.7Mbps average. depending on location.

if you want to hv efficient upgrade. call the unifi hotline. they do it immediately after verification with your personal details. once they upgrade your package. they ask you switch off all devices first. once you switch on everything the new speed take effect.
toh2020
post Jun 12 2012, 02:33 PM

Casual
***
Junior Member
493 posts

Joined: Apr 2011
QUOTE(surfsmurf @ Jun 12 2012, 12:53 PM)
do u need to inform them you want the promo ?

my problem is this.

I applied within the promo period but was not aware of it and agent who sign me up did not tell me about it.

when i found out about the promo, i went to tmpoint to inquire but was told to wait until my first bill

now that i have my bill and amount is not the old rate, i called customer service( CS)

CS told me since i did not say i wanted the promo, i'm not entitle for it. Told her agent did not inform me and it's unfair to penalise me for it. CS told me that sound something like "too bad"

I feel I should automatically be eligible since i meet the following criteria

- applied with the promo period
- existing streamyx user now unifi, OBVIOUSLY an upgrade
- name and address of streamyx and unfi is the same
*
you need not to inform them of the promo. you login to occ. check does VIP10 & VIP20 promo is there on your menu? please confirm this first. you can do it online but takes time. but they give you an option to call unifi to immediately execute this. you have to provide your personal particulars for verification.

it's very simple to verify if the promo is successfull. login to https://occ.unifi.my go to myUnify you see VIP 20 (Upgrade Promo) - lowyat_net@unifi (for example)

but since you are dealing with agent. sound like there are complications. if they terminate streamyx for you. sign up unifi on your behalf. in this condition you are not eligible for promo. streamyx users have no access to OCC to check status. better you deal directly with tmpoint on the conditions.
toh2020
post Jun 12 2012, 02:41 PM

Casual
***
Junior Member
493 posts

Joined: Apr 2011
it reset again to another 2 years from the day you upgrade.
toh2020
post Jun 13 2012, 11:14 AM

Casual
***
Junior Member
493 posts

Joined: Apr 2011
it's overseas link that impacted. it also impact me especially to US sites. however do check test upload & DL is ok.

if any provider sharing fiber link with tm. they be impacted also.
toh2020
post Jun 13 2012, 11:59 AM

Casual
***
Junior Member
493 posts

Joined: Apr 2011
QUOTE(surfsmurf @ Jun 13 2012, 11:24 AM)
i actually wrote an email to TM and cc for SKMM but no response so today i submit a complaint to SKMM webite.

Within 5 mins TM called me  shocking.gif

Told me my problem and say she will look into it
*
if better to find out what went wrong. if your agent really confirm upgrade for you tm will have to honour that.
toh2020
post Jun 13 2012, 02:37 PM

Casual
***
Junior Member
493 posts

Joined: Apr 2011
QUOTE(bizklguy @ Jun 13 2012, 02:13 PM)
Hi, I am currently using Streamyx and would like to upgrade to Unifi and enjoy the 3-month special rate promotion.

Pls advice what is the best way to engage Unifi? E.g., via Unifi's website or via Unifi booth in major shopping malls?

Thank you.
*
it's much better to go to tmpoint directly. unifi booth or agent it depends if you can trust them. if they help to cut your streamyx. new apply unifi. you never get your 3mths promo price.
toh2020
post Jun 20 2012, 08:55 AM

Casual
***
Junior Member
493 posts

Joined: Apr 2011
QUOTE(Spiritedaway @ Jun 20 2012, 08:01 AM)
The 802.11G adapter is sufficient for unifi speeds? I have been recommended to get 802.11N..

Any one can confirm?
*
not exactly true. what most importantly is % signal strength on receiving end. like for example with 90% strength on 802.11G. u get 52Mbps instead of 54Mbps. u note minor differences with speedtest.
toh2020
post Jun 20 2012, 10:40 AM

Casual
***
Junior Member
493 posts

Joined: Apr 2011
80% signal strength is not Excellant it's tolerable.

better you uninstall your usb dongle along drivers. try direct network connection. then u can confirm.
toh2020
post Jun 21 2012, 09:02 AM

Casual
***
Junior Member
493 posts

Joined: Apr 2011
as i aware there is prob with international link. i verified access to US sites are slow

speedtest ok..

user posted image

This post has been edited by toh2020: Jun 21 2012, 09:06 AM
toh2020
post Jun 24 2012, 11:10 PM

Casual
***
Junior Member
493 posts

Joined: Apr 2011
QUOTE(kevyeoh @ Jun 24 2012, 10:00 PM)
dear users,
appreciate comments and feedback here...i'm really interested to get Unifi but i'm just worried about the amount of drilling that will be done...

anyone can comment how is the wiring and drilling? is it like a small piece of tiny wire only running along the walls or ceiling up to the point where you want to install the modem?  what about the drilling required? how minimal is minimal ?

thanks. just worried that there will be many exposed wiring around my house after i install unifi...
*
they are using a huge drill 1cm to penetrate your wall. the drilling is very messy and very dusty. if your house built on cement bricks. do expect a huge portion of wall will come out other side. that will fall down from and crack your floor tiles. make sure u had replacement tile standby to change yourself if capable.

they tm will cover with plaster. but you still need to sand the plaster. so you can repaint the wall. with at least 2 layers to even out the surrounding.

if you really skillful DIY person with experience in the field of basic house renovation it's fine. else you have to engage building renovation contractor to help pick up the mess i mentioned at own cost.

the most worrying part if they drill the water pipe or electrical line. non of them to my experience came with metal detector. if that happens your hse power will trip which you cannot remedy. i say total blackout not even reset ECB can help. till u have to hire contractor hack the wall and tiles to replace the entire power line.. but so far this never happens. just pray it never happens.

they see which fit and drill. that's all i can practically share out own experience.

This post has been edited by toh2020: Jun 24 2012, 11:17 PM
toh2020
post Jun 24 2012, 11:19 PM

Casual
***
Junior Member
493 posts

Joined: Apr 2011
QUOTE(kevyeoh @ Jun 24 2012, 11:14 PM)
thanks a lot for your sharing...
smile.gif
*
no problems man. irregardless if u opt for unifi, maxis fiber or P1 fiber.

tm contractor will do fiber installation which they'll drill. while maxis or P1 personal they only touches & configure their devices only.
toh2020
post Jun 27 2012, 10:16 AM

Casual
***
Junior Member
493 posts

Joined: Apr 2011
if they unifi wanna implement capping. they would modify the occ site. so users can track their usage. maxis already got mylauchpad to check on usage.
toh2020
post Jun 28 2012, 01:39 AM

Casual
***
Junior Member
493 posts

Joined: Apr 2011
if capping is to happen. i believe at Unifi Customer Portal. there should be capacity monitoring tool for users to monitor thier usage. unlike maxis they had mylaunchpad to see usage. even they have not impose capping yet.
toh2020
post Jul 2 2012, 02:52 PM

Casual
***
Junior Member
493 posts

Joined: Apr 2011
QUOTE(UserU @ Jul 2 2012, 12:29 PM)
There are some common ways:
1) Ensure that your device is near the router if possible. Peripherals like television and hand phones emit microwaves which can interrupt the WiFi signal strength between the router and the device.
2) Reduce your router's beacon through default gateway. This allows a better reception since your router would only send signals within a shorter range.
3) You can make your own WiFi booster as shown below. Its found to be effective. Or you can replace the antenna of your router with a higher quality one.
user posted image
4) Update your router/ device network firmware(network card, etc...)
*
just to verify.
1. television are you refer to LCD or CRT (Cathode Ray Tube). as i knew CRT seriously generates lots of EMF & heat. well for deck phone are you refer to 2.4GHz type. how about the motorola deck?

4. not all firmware is compatible. like tplink 1043ND. the latest may not work with unifi. slightly older does work.
toh2020
post Jul 3 2012, 12:19 PM

Casual
***
Junior Member
493 posts

Joined: Apr 2011
had you ever notice the tm dir-615 can get real HOT. this is bad as it degrade the modem performance. i cannot get decent wifi at 1st floor. so my solution replace the router. all my problems solved.
toh2020
post Jul 5 2012, 03:29 PM

Casual
***
Junior Member
493 posts

Joined: Apr 2011
for best signal performance it's not recommended with ext ppp & shared with other devices.

homeplug is best connected directly to power point at both ends.
toh2020
post Jul 6 2012, 10:59 AM

Casual
***
Junior Member
493 posts

Joined: Apr 2011
QUOTE(Godlike war @ Jul 5 2012, 11:04 PM)
+1

been using homeplug for 7 months now..the internet connection like we use direct LAN
*
which brand and model of wallplug you using. do you share with stand fan, television, radio, vcd, dvd player or hair dryer.


Added on July 6, 2012, 11:01 am
QUOTE(soitsuagain @ Jul 6 2012, 10:18 AM)
use the usb wifi adapter. cheaper and lagi senang.
*
lagi senang. but got driver prob lagi susah. have to troubleshoot reinstall & reconfigure back. some user complain blue screen before.


Added on July 6, 2012, 11:09 amunifi down setapak, setiawangsa & gombak. their base at wangsa maju setapak sek 4. a huge buiding with lotsa lots of satelite dishes. that serves like datacenter hub.

This post has been edited by toh2020: Jul 6 2012, 11:09 AM
toh2020
post Jul 7 2012, 10:22 AM

Casual
***
Junior Member
493 posts

Joined: Apr 2011
QUOTE(odin88 @ Jul 7 2012, 12:50 AM)
Anyone using Asus router for unifi ?

Been using tp link with custom firmware for about 6 months at my parents home in klang. http://klseet.com/index.php?option=com_con...e&id=7&Itemid=6

But now I just subscribe to Unifi for my own house so I am wondering whether ASUS have better official support for firmware .
*
they do have, see below and it works smoothly.

http://forum.lowyat.net/topic/2390934
toh2020
post Jul 8 2012, 11:48 PM

Casual
***
Junior Member
493 posts

Joined: Apr 2011
if they wanna implement quota. i am sure tm will make changes to UniFi Customer Portal. where all their users can see the usage. so far not yet.

2 Pages  1 2 >Top
Topic ClosedOptions
 

Change to:
| Lo-Fi Version
0.0455sec    0.64    7 queries    GZIP Disabled
Time is now: 28th November 2025 - 05:03 PM