hi guys, i have been experiencing frequent disconnection


SNR Margin : 32.0 18.0db

Line Attenuation : 43.0 22.2db

Data Rate : 1536 512kbps


i notice my line atten is around 43, which is only acceptable to the chart u guys gave. how do i improve it?

DS margin is too low

Thanks, how can I complain to TM? Using phone or going to TM point?

4Mbps package , its too slow. Try removing splitter and perform a direct connection and see if you notice

If you rant to TM , they would say that kindly downgrade to 1Mbps package or something like that. Your DSL modem also does not want to sync at 4mbps , it syncs lower

Modem Status
Connection Status Connected
Us Rate (Kbps) 512
Ds Rate (Kbps) 1024
US Margin 19
DS Margin 15
Trained Modulation ADSL_G.dmt
LOS Errors 0
DS Line Attenuation 55
US Line Attenuation 31
Peak Cell Rate 1207 cells per sec
CRC Rx Fast 2026
CRC Tx Fast 34
CRC Rx Interleaved 0
CRC Tx Interleaved 0
Path Mode Fast Path
DSL Statistics
Near End F4 Loop Back Count 0
Near End F5 Loop Back Count 0

Eh ? Acceptable? lol once its start dc its unstoppdable ~_~ duno why i host dota game will lag(G-arena)

This post has been edited by stone86: May 24 2010, 03:03 PM

SNR Margin

:
(ds)21.0 (us)11.0 db

Line Attenuation

:
(ds)63.5 (us)31.5 db

Data Rate

:
(ds)1024 (us)512 kbps

Max Rate

:
(ds)3056 (us)800 kbps

this are my snr margin. from the line attentuation 63.5ds is very high for me. and i facing frequently disconnected from the server. wat should i do to reduce this ?

Hey GUYS!!! does the type of router you use could affect the Line attenuation or SNR margin??

The thing is, I'm on 1mbps !

I tried upgrading to 4 mbps, TM sent a technician, and he told me my place somehow doesn't support 4mbps even after TM Point said my place did. Thats when I got capped to this downstream speed.

Haha, The same thing happen to me. TM technician told me my house can't have 4Mbps, ask me to downgrade, but I refused because my neighbour can get, why can't I? I can't imagine how TM and their staff will suffer if our country has changed government. With open competition, I am sure TM will be eliminated if the management and staff continue to have this type of attitude.
I have just got my 4Mbps 2 days ago. In fact, this is 2 years after my first application and result of many visits to TM point. Phone and internet have become a commodity of modern life. They are no longer optional for every house. Especially in the city. And 2 years of waiting has costed TM a few thousand ringgit from me alone because I have switched to Maxis broadband. There are a few hundred houses near my area, imagine the losses of TM for being "snail speed" in their service.
OK, so much of complain. Let me share my experience on streamyx.

Day 1: Came "mat rempit" contractor (why everyone has "Mat Rempit" look?). One hour late from the appointment. Then he came to my house, found out the phone line is not working. He went out to the exchange and fixed it. Impressive! Then he found out the phone line wiring in my house is not good because got so much noise and sometimes the phone line will "engage" itself. He check the line for me and found out that the line to 1st floor is bad, can't be used as parallel line, took it out, the line is back to normal. But Mr Rempit started to show face already. Complaining this is not his work, waste of his time, the phone contractor just take $ without doing a good job and he has to clean up... Not so impressive! Took him another 30 minutes to configure the modem and activate the line. He told me my line is not so good but still can get up to 3Mbps+, ok loh I accept lah. He is a good guy but if he can improve his customer service skill, he will do himself and the customer a big favour.

Day 2: I was worried about Mr Rempit's work on my cabling. I climbed up to the wiring breakout box out side my house to check his work. Very badly done. While cleaning up, I tested a few option to find the best combination to get lower noise level. You know, TM incoming has only 2 wires, and my house phone line got 4 wires (2x4=8), quite a bit of work for me. Check, check and confirmed 1st floor memang koyak. So used 2 wire to connect to see if it improves the line quality, or 4 wire gives better result. Well... they are the same. Normally the more wire you have the less noise you will get because different wire carries different purpose. So, there goes my morning, cleaning up TM's mess.
In the afternoon, I tak puas hati. I want to decrease my noise level and improves the service. So, I start changing ADSL spliter, cables, etc... Haha, I managed to improve my line. Apparently the black telephone cable, ADSL spliter came default with TM is not good. I use my own ADSL spliter which has a very short "tail" to the wall socket, it improves the SNR by 0.3. Then Changing the cable improves the SNR by another 0.7. Altogether I have improved the SNR by 1db. I have 12.4db now compare to 11.3db preciously.

Satisfied by my own "initiatives". I started to do some speed tests. It's not upto my expectation but still in acceptable level. Because I mostly use China sites, so the connection to IP addresses in China really matters. So I have made comparison on local, China and US sites. Please let me know what is the speed you get if you are also a 4Mbps streamyx user. So I can set my expectation right

all right. Thx.

Can someone answer this question for us noobs?

Anyway, can my line support 4mbps without problems? Looking at the first page, my figures wold indicate that my line is ngam ngam "good".

This post has been edited by QuickFire: Jun 3 2010, 02:41 PM


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anyone here got contact for a contractor/technician/wireman to change the internal wiring?...for pj kelana jaya area...stupid tm doesn't provide me any contact at all when asked...i also lazy want to write complain about them here now...i can do it myself but my backyard is too high...don't have ladder at home...

thanks in advance...=)

OrbMt or DMT any of you guys tried it? Nice tools

This post has been edited by rayfoo: Jun 4 2010, 06:23 AM


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Dude does that tool support Riger DB108-WL?

Btw my screenshot.

DB108-WL using what chipset?

Im not sure bout that ^^"
Can help me check from router page?

i am not sure for your riger what is the chipset sorry, dont think it supports

This post has been edited by rayfoo: Jun 7 2010, 07:43 PM

i have this little gadget on my windows desktop, easy to monitor my SNR from time to time


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@rayfoo
Where did you get that gadget?

http://download.orbmu2k.de/files/OrbMTGadget.zip