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All About Harddisk Thread V4
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sI Taufu
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Mar 19 2012, 09:16 PM
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QUOTE(arthur88 @ Mar 19 2012, 08:41 PM) actually, when the broken hdd was still inside my laptop ady has the click, click sound. i did found one company in imbi plaza, recover data for more than 320GB is RM500.... quite a butthurt there...but i'm thinking for the sake of the data in it, i'm willing to pay it... but now, i try to get the hdd board instead of sending to company for data recovery.. i make the data recovery myself....buy a hdd board is way much cheaper than paying for data recovery services... My best advice is DO NOT DO IT, the chances to recover your data through this method is very low, since open the board itself will indirectly expose the disk to surrounding air. and the disk is VERY SENSITIVE to any particle in the air..
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harryfoo
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Mar 20 2012, 01:32 AM
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QUOTE(SnoWFisH @ Mar 19 2012, 04:26 PM) My friend rma's his samsung external hard disk, and seagate returned a refurbished freeagent go flex to him. The unit has a lot of scratches with chipped paint. Is this the normal services for Seagate? If it is then something is really wrong with their policy, they should be returning a new unit for the rma units if its unrepairable. Oh nvm, just confirmed it is their policy that they will return refurbished units if u rma ur new units...In this case I'm really going to stay away from seagate...  I wanna ask, if they return the same serial number of the old HDD when RMA return, this means they fixed the HDD? Or they took a random HDD and put in my old HDD serial on it? QUOTE(sI Taufu @ Mar 19 2012, 05:53 PM) Some company in Lowyat Plaza did offer file recovery services, but minimum fee is rm100 maximum can go up to rm10K. Sometimes when the hdd doesn't get enough power supply it will also got click-click sound, try to change the USB cable or external casing and connect again.I support your statement there.
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arthur88
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Mar 20 2012, 09:19 AM
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QUOTE(sI Taufu @ Mar 19 2012, 09:16 PM) My best advice is DO NOT DO IT, the chances to recover your data through this method is very low, since open the board itself will indirectly expose the disk to surrounding air. and the disk is VERY SENSITIVE to any particle in the air.. damn...then i have no choice but to send to those data recovery company if i want to restore my data in that broken hdd... Added on March 20, 2012, 9:22 amQUOTE Sometimes when the hdd doesn't get enough power supply it will also got click-click sound, try to change the USB cable or external casing and connect again.
i do not sure what you guys' hdd sound make if dun have enough power supply. if mine, it will go as beep beep sound. when my hdd broken, it will has click click sound. like the reader arm making noise.. a big difference there. This post has been edited by arthur88: Mar 20 2012, 09:22 AM
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sI Taufu
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Mar 20 2012, 09:55 AM
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QUOTE(arthur88 @ Mar 20 2012, 09:19 AM) damn...then i have no choice but to send to those data recovery company if i want to restore my data in that broken hdd... Added on March 20, 2012, 9:22 ami do not sure what you guys' hdd sound make if dun have enough power supply. if mine, it will go as beep beep sound. when my hdd broken, it will has click click sound. like the reader arm making noise.. a big difference there. It happened to me once.... I can said is click-click sound because i can felt the click-click (reader arm hit something) when my palm press gently on the hdd surface. After that i plug out the usb cable, plug in again and no more click-click. Maybe my hdd is older than yours, so no beep-beep instead of click-click.
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dkk
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Mar 20 2012, 09:57 AM
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10k Club
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QUOTE(sI Taufu @ Mar 19 2012, 09:16 PM) My best advice is DO NOT DO IT, the chances to recover your data through this method is very low, since open the board itself will indirectly expose the disk to surrounding air. and the disk is VERY SENSITIVE to any particle in the air.. usually no. just removing the board would not break the airtight seal. i've done a few myself. it's only worked twice. 1) it only works if it's the board that is damaged. Not the internal mechanism. Usually it isn't the board that's faulty. That only happens in some special instances, eg power surge, or technician's error accidentally shorting it out while connecting the hard disk without shutting down the power supply. 2) the board must be identical. This means it's not enough to just match the hard disk model number, as each model typically goes through a few revisions. It's practically impossible in a home environment. Where are you going to find another identical hard disk. It's sometimes possible in an office environment, where there are many computers lying around. Especially if you usually buy a number of hard disks at the same time. They will probably have the same board.
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sI Taufu
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Mar 20 2012, 10:20 AM
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QUOTE(dkk @ Mar 20 2012, 09:57 AM) usually no. just removing the board would not break the airtight seal. i've done a few myself. it's only worked twice. 1) it only works if it's the board that is damaged. Not the internal mechanism. Usually it isn't the board that's faulty. That only happens in some special instances, eg power surge, or technician's error accidentally shorting it out while connecting the hard disk without shutting down the power supply. 2) the board must be identical. This means it's not enough to just match the hard disk model number, as each model typically goes through a few revisions. It's practically impossible in a home environment. Where are you going to find another identical hard disk. It's sometimes possible in an office environment, where there are many computers lying around. Especially if you usually buy a number of hard disks at the same time. They will probably have the same board. Maybe you can help arthur88 to change the HDD PCB as well This post has been edited by sI Taufu: Mar 20 2012, 10:23 AM
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arthur88
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Mar 20 2012, 11:18 AM
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QUOTE(sI Taufu @ Mar 20 2012, 10:20 AM) Maybe you can help arthur88 to change the HDD PCB as well  yaya!  can?can?  Added on March 20, 2012, 11:19 amQUOTE(sI Taufu @ Mar 20 2012, 09:55 AM) It happened to me once.... I can said is click-click sound because i can felt the click-click (reader arm hit something) when my palm press gently on the hdd surface. After that i plug out the usb cable, plug in again and no more click-click. Maybe my hdd is older than yours, so no beep-beep instead of click-click. ya me too...i also put my palm on the hdd and felt it...but mine still giving beep beep sound... maybe if you got one faulty hdd, then you'll know...hehehe This post has been edited by arthur88: Mar 20 2012, 11:19 AM
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sI Taufu
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Mar 20 2012, 11:28 AM
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QUOTE(arthur88 @ Mar 20 2012, 11:18 AM) yaya!  can?can?  Added on March 20, 2012, 11:19 amya me too...i also put my palm on the hdd and felt it...but mine still giving beep beep sound... maybe if you got one faulty hdd, then you'll know...hehehe I got once before, that's my sister's hdd and she dropped it to the floor before she gave me It give the click of the death everytime i connect it to my laptop, after that i open the internal casing and try to manually move the reader arm but my laptop still cant recognize the spoiled HDD. This post has been edited by sI Taufu: Mar 20 2012, 11:28 AM
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super_evil_alien
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Mar 20 2012, 01:19 PM
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Guys,I have a faulty toshiba hd with me. Do anyone know how to check the warranty status for toshiba hdd online?
Is Teledynamics the only company to rma toshiba hdd & will they take hd which are posted to them?
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Axalter
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Mar 20 2012, 10:15 PM
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QUOTE(super_evil_alien @ Mar 20 2012, 01:19 PM) Is Teledynamics the only company to rma toshiba hdd & will they take hd which are posted to them? Where did you bought from? Im very certain almost any store bough retailer will RMA it for you as long as your warranty is still valid and proof of purchase, no?
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super_evil_alien
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Mar 20 2012, 10:53 PM
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QUOTE(Axalter @ Mar 20 2012, 10:15 PM) Where did you bought from? Im very certain almost any store bough retailer will RMA it for you as long as your warranty is still valid and proof of purchase, no?  Shops normally only provide free 1st year warranty.After that we need to claim the warranty ourself.
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Ulysses
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Mar 20 2012, 11:25 PM
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any sign of hdd price decline? =.=
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dkk
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Mar 21 2012, 12:13 AM
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10k Club
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QUOTE(sI Taufu @ Mar 20 2012, 10:20 AM) Maybe you can help arthur88 to change the HDD PCB as well  There's nothing to it. You just remove the screws. It comes straight off. The trick is in finding a matching board.
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DeltaPanthera
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Mar 21 2012, 12:14 AM
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Getting Started

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Hi guys, I've a Samsung 1TB hard disk which was bought from another lowyat forummer. During shipping, Poslaju dropped it quite hard i guess and there's a noticable large chip of plastic that broke off on the corner. Obviously it doesn't work anymore.
It's still under warranty until 2014. Is there any possibility of getting through RMA sucessfully in this circumstance?
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Axalter
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Mar 21 2012, 12:17 AM
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QUOTE(DeltaPanthera @ Mar 21 2012, 12:14 AM) Hi guys, I've a Samsung 1TB hard disk which was bought from another lowyat forummer. During shipping, Poslaju dropped it quite hard i guess and there's a noticable large chip of plastic that broke off on the corner. Obviously it doesn't work anymore. It's still under warranty until 2014. Is there any possibility of getting through RMA sucessfully in this circumstance? You may get a "full replacement", since Samsung HDD product and manufacturing division have already been sold to Seagate so you have to RMA through Seagate. They might return you a Seagate drive once completed the RMA process. This post has been edited by Axalter: Mar 21 2012, 12:18 AM
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JML
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Mar 21 2012, 08:56 AM
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Getting Started

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Hi, got a question here.. my ladtop 2.5 HDD (Hitachi travelstar 40GB about 10 yrs old) can't load windows due to damage file. but i dont want to re-install the windows I want to retrieve the file inside the 2.5 HDD.. can i use my desktop IDE cable to connect to my ladtop 2.5 HDD to access files inside? if cannot.. what other way can i use? » Click to show Spoiler - click again to hide... « photo hereThis post has been edited by JML: Mar 21 2012, 08:58 AM
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wildwestgoh
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Mar 21 2012, 09:06 AM
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QUOTE(JML @ Mar 21 2012, 08:56 AM) Hi, got a question here.. my ladtop 2.5 HDD (Hitachi travelstar 40GB about 10 yrs old) can't load windows due to damage file. but i dont want to re-install the windows I want to retrieve the file inside the 2.5 HDD.. can i use my desktop IDE cable to connect to my ladtop 2.5 HDD to access files inside? if cannot.. what other way can i use? » Click to show Spoiler - click again to hide... « Laptop? You need to buy laptop IDE to USB in order to use it at any desktop PC, desktop PC's IDE is different from the laptop, SATA however is the same. You may try to find friends who have it due to fact that your HDD might be spoilt if can't read from the converter you buy, it'll be a waste of $$. This post has been edited by wildwestgoh: Mar 21 2012, 09:07 AM
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sexualpower
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Mar 21 2012, 02:08 PM
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QUOTE(DeltaPanthera @ Mar 21 2012, 12:14 AM) Hi guys, I've a Samsung 1TB hard disk which was bought from another lowyat forummer. During shipping, Poslaju dropped it quite hard i guess and there's a noticable large chip of plastic that broke off on the corner. Obviously it doesn't work anymore. It's still under warranty until 2014. Is there any possibility of getting through RMA sucessfully in this circumstance? u'll get a new one even if it's just bad sector~ it is now manufactured by Seagate since Seagate bought over Samsung in Dec 2011~
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sI Taufu
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Mar 21 2012, 07:55 PM
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QUOTE(JML @ Mar 21 2012, 08:56 AM) Hi, got a question here.. my ladtop 2.5 HDD (Hitachi travelstar 40GB about 10 yrs old) can't load windows due to damage file. but i dont want to re-install the windows I want to retrieve the file inside the 2.5 HDD.. can i use my desktop IDE cable to connect to my ladtop 2.5 HDD to access files inside? if cannot.. what other way can i use? » Click to show Spoiler - click again to hide... « Any PATA hdd casing will do, just plugin the IDE to USB module and you are good to go.
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harryfoo
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Mar 22 2012, 02:40 AM
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 Guys, is this serious? It's my boot drive at the moment.
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