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 SMS Alert - You're Not In Control, Report here your SMS Alert

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airspeeder
post Apr 21 2012, 05:39 PM

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My wife just received 2 sms from CIMB Bank informing her that 2 purchases has been made from iTunes US with total amount USD120 using her credit card.
My wife never had any i-device.. let alone having iTunes account. It's clearly a fraud.

The last transaction she made was when she bought a printer at KLCC PC Fair last week. Is it possible that one of the salesperson at the booth involves in this fraud?..

CIMB cust service said they'll investigate the transaction..
SUSDavid83
post Apr 21 2012, 05:41 PM

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QUOTE(airspeeder @ Apr 21 2012, 05:39 PM)
My wife just received 2 sms from CIMB Bank informing her that 2 purchases has been made from iTunes US with total amount USD120 using her credit card.
My wife never had any i-device.. let alone having iTunes account. It's clearly a fraud.

The last transaction she made was when she bought a printer at KLCC PC Fair last week. Is it possible that one of the salesperson at the booth involves in this fraud?..

CIMB cust service said they'll investigate the transaction..
*
OMG ... luckily your wife received the SMS alerts.
TSGen-X
post Apr 21 2012, 09:41 PM

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QUOTE(airspeeder @ Apr 21 2012, 05:39 PM)
My wife just received 2 sms from CIMB Bank informing her that 2 purchases has been made from iTunes US with total amount USD120 using her credit card.
My wife never had any i-device.. let alone having iTunes account. It's clearly a fraud.

The last transaction she made was when she bought a printer at KLCC PC Fair last week. Is it possible that one of the salesperson at the booth involves in this fraud?..

CIMB cust service said they'll investigate the transaction..
*
see, the SMS Alert thingy is useful. That is why all banks should sent out SMS for all transactions irregardless of the amount.

And for those wth HLB card, here is the form to change the default value:

http://www.hlb.com.my/pfs/cc/SMS_Transacti...enance_Form.pdf
ronnie
post Apr 21 2012, 09:46 PM

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QUOTE(Gen-X @ Apr 21 2012, 09:41 PM)
And for those wth HLB card, here is the form to change the default value:

http://www.hlb.com.my/pfs/cc/SMS_Transacti...enance_Form.pdf
*
This must be a recent form as previously they could change the limit to Other Value.
Time to visit HLB to update to RM1.00
ronnie
post Apr 22 2012, 12:50 AM

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I did a purchase on Apple's Online Store on 19-April using Maybankard 2 Visa.... no SMS received from Maybank.
VERY STRANGE. vmad.gif mad.gif
alexwsk
post Apr 22 2012, 09:19 AM

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QUOTE(ronnie @ Apr 22 2012, 12:50 AM)
I did a purchase on Apple's Online Store on 19-April using Maybankard 2 Visa.... no SMS received from Maybank.
VERY STRANGE.  vmad.gif  mad.gif
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verified by visa transaction? TAC sent to hp?
should receive SMS as well
hye
post Apr 22 2012, 09:52 AM

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QUOTE(alexwsk @ Apr 22 2012, 09:19 AM)
verified by visa transaction? TAC sent to hp?
should receive SMS as well
*
Not strange ... I'm in the same boat as well.
For some strange reasons, I stop receiving SMS since the last 2 weeks. I'm still receiving MSOS though.

** I'm using Maybank cc

This post has been edited by hye: Apr 22 2012, 12:23 PM
TSGen-X
post Apr 22 2012, 10:26 AM

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QUOTE(hye @ Apr 22 2012, 09:52 AM)
Not strange ... I'm in the same boat as well.
For some strange reasons, I stop receiving SMS since the last 2 weeks. I'm still receiving MSOS though.
*
I did receive SMS from Maybank when I paid for my air tickets with MBB VI and MBB2 AMEX last week (for 6 separate transactions with 4 different airlines). Also when I pump petrol with MBB 2 AMEX. This week have yet to use my MBB cards but did receive SMS from Alliance twice for two separate transaction amounting to RM100 each minutes apart at the same merchant.

This post has been edited by Gen-X: Apr 22 2012, 10:27 AM
tifosi
post Apr 22 2012, 11:27 AM

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I swiped my OCBC at La Bodega yesterday and did not received any transaction SMS at all.
Fortunekl
post Apr 22 2012, 11:29 AM

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So far I never received any SMS for using my petronas Mbb visa for petrol transaction in petronas
TSGen-X
post Apr 22 2012, 03:01 PM

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QUOTE(Fortunekl @ Apr 22 2012, 11:29 AM)
So far I never received any SMS for using my petronas Mbb visa for petrol transaction in petronas
*
if you really want SMS Alert for all your MBB transactions, you need to request else MBB may not necessary sent out SMS even if you spend more than RM10K in a single receipt.

Just to update, received SMS for my petrol with MBB 2 AMEX today.
ronnie
post Apr 22 2012, 10:43 PM

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QUOTE(alexwsk @ Apr 22 2012, 09:19 AM)
verified by visa transaction? TAC sent to hp?
should receive SMS as well
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It was an offline transaction by Apple South Asia Pte Ltd - Singapore.
Apple will only charge when they shipped your product.

Fortunekl
post Apr 23 2012, 01:11 PM

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You are right, Just call to Mbb Card centre and ask about the SMS Alert. They say will update my hp no in all my mbb cards. (So funny, I was able received MSOS for all my internet purchase before this)

Call Maxis to pay the bill by Amex. Once they key in the payment by MOTO, immediately received the SMS from MBB when I still talking over the phone with Maxis Reps.


QUOTE(Gen-X @ Apr 22 2012, 03:01 PM)
if you really want SMS Alert for all your MBB transactions, you need to request else MBB may not necessary sent out SMS even if you spend more than RM10K in a single receipt.

Just to update, received SMS for my petrol with MBB 2 AMEX today.
*
SUSDavid83
post Apr 25 2012, 07:38 AM

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Very strange now. All my auto debit won't be receiving any SMS alert for MBB2 AMEX and Visa.
TSGen-X
post Apr 25 2012, 08:42 AM

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QUOTE(David83 @ Apr 25 2012, 07:38 AM)
Very strange now. All my auto debit won't be receiving any SMS alert for MBB2 AMEX and Visa.
*
Maybe autodebit they only sent out once for the very first time, which makes sense because what is the point of senting out the same SMS every month IF the amount is the same.
SUSDavid83
post Apr 25 2012, 08:43 AM

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QUOTE(Gen-X @ Apr 25 2012, 08:42 AM)
Maybe autodebit they only sent out once for the very first time, which makes sense because what is the point of senting out the same SMS every month IF the amount is the same.
*
But IIRC, I did receive for the 2nd month too.

This month could be my 3rd month and none of them receive any SMS notification.
Human Nature
post Apr 25 2012, 09:30 AM

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You may want to ask for explanation from MBB as they have indicated that auto debit will trigger an sms all the time.

QUOTE
An alert shall be sent for transactions where the card is not presented such as online transactions, auto debit or mail order transactions.

treyston
post Apr 26 2012, 10:30 AM

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agreed that we need SMS alert.
I just received 3 SMS this morning 5.30am from MBB informing purchases from Facebook and FastMail for my amex card. i was sleeping at that times. =.=
Unfortunately amex doesnt have 3D Secure feature which need the MSOS code to proceed with the authorization.
Pls be extra careful when using your amex card for online transaction.

ronnie
post Apr 26 2012, 11:56 PM

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I did a group coupon purchase using Standard Chartered and receive the SMS alert (amount : <RM10)
Denis
post Apr 27 2012, 09:46 AM

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What is MSOS stand for?
Thanks for answering.

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