It's up now. 15 mins ago. Good job.

No internet for me= No netflix, no huluplus, no XBMC, no TVB online and no Diablo 3...

wahlau...no internet is like no water!!!!

LOL .... LOL ...

Streamyx and Unifi downtime requires users to file official letter in order to get rebate, no such no question ask and straight rebate thingy

Reporting in...
Yup it's up...

Thank you bros yeapch01 and jjj2 for the info. Yes, connection is back up and running. Was a bit frustrated as I am on duty today and had support work to do from home. Appreciate you both keeping us informed.

Well, i get my rebate easy, just call and transfer to refund department. No need letter. They even asked how many days of refund i want.

Time encounter major outage in 1 month, 1) NKVE fibre cut off
2) today outage and add up other minor intermittent disruption.

as new customer to Time, few disappointed on Time service. what is the compensation to customer when its impacted on the business/service?

i agreed on this, too many outage now. must insist they improve the service and stability. i wonder why no redundant backup hardward on this. any things will cause the Time service outage..unreliable?

Hi Bro,

Feel free to address these concerns to the TIME Customer Service.

As a Customer that cares about the Service Provider that they are using, I feel that such concerns should be addressed asap in order to make sure such problems be minimized & the QOS is always there.

Same thing we'll convey the same message to them as well.

Thanks.

Ok now here's something new, just wanted to check if anyone experiences it as well.

No issues with standard 15mbps speed, happily downloading away on Steam, watching videos on Youtube and Twitch. I suddenly get the urge to put Boost on, so my 13GB download on Steam goes faster.

As soon as I confirm my 2-hour Boost, download speed goes down to around 300 to 600 kilobytes per second. Restarted my modem and router multiple times, still stuck on this 300 to 600 kilobytes per second.

I just went back to the Boost Manager, and now I see a notification "BOOST service not available".

Could they at least have the notification a bit larger, and in bold, red text? LOL

Anyone knows if customer service can switch off the boost I did, just so I could go back to the normal speed?

Hi Bro,
Let me get you right...Are you saying after you activated the Free Boost, it actually brings down the Download speed ? What is the initial speed you were having ?

The Free Boost thingie actually a bit buggy... your problem is one of it & we had actually reported to their technical team...Time promised they are also working to improve the Free Boost feature so that it could be managed well via the Selfcare Portal.

Thanks.

TIME is down again @@

I couldn't load youtube and barely load webpages.....

After changing the DNS to google...it works fine!

Thanks Bro

Anyone having similar problem, pls use Google DNS.

Thanks.

anyone know if timenet available in selayang area too?

Hi Bro,

TIME FTTx is not yet available at Selayang area.
Fyi, TIME only serves high rise/multi-dwellings buildings, Landed properties aren't covered at this moment.

Pls do PM me your building name.

Thanks.

oh, thx ya.

Time is starting to bug me with their intermittent service and DNS issues. WHAT'S UP?

Using this website (http://freeola.com/line-test/) to test my broadband stability. I got average latency 204ms. Is it normal?

Or is it due to Time Broadband problem? Thanks!

Hi Bro,

Please try to test your speed again at speedtest.net & post your results here.

Which server were you testing ?