QUOTE(WhitE LighteR @ Mar 8 2016, 09:46 PM)
DiGi Fans Club & Enquiries V9, Always the smarter Choice
DiGi Fans Club & Enquiries V9, Always the smarter Choice
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Mar 8 2016, 09:58 PM
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All Stars
48,579 posts Joined: Sep 2014 From: REality |
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Mar 8 2016, 09:59 PM
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All Stars
48,579 posts Joined: Sep 2014 From: REality |
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Mar 8 2016, 10:43 PM
Show posts by this member only | IPv6 | Post
#4783
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Senior Member
10,001 posts Joined: May 2013 |
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Mar 8 2016, 11:46 PM
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Junior Member
312 posts Joined: Jan 2007 |
Can anyone tell why i'm being charged for data when i'm using Spotify even though i have subscribed Music Freedom? My free 500MB LTE quota is gone in one day. I have pm'ed them in FB page but it seems they dont care at all.
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Mar 9 2016, 07:35 PM
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All Stars
10,340 posts Joined: Jan 2003 |
QUOTE(wil-i-am @ Mar 8 2016, 10:43 PM) The switch is finally complete. The speed test in my office is not great. On 4G its about 10mbps vs 50mbps on maxis. Sometimes can reach 20mbps. Their building penetration is also not great. Overall its usable still. Just need to ignore all the imperfections. |
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Mar 9 2016, 07:43 PM
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Senior Member
4,490 posts Joined: Oct 2014 |
QUOTE(WhitE LighteR @ Mar 9 2016, 07:35 PM) The switch is finally complete. The speed test in my office is not great. On 4G its about 10mbps vs 50mbps on maxis. Sometimes can reach 20mbps. Their building penetration is also not great. Overall its usable still. Just need to ignore all the imperfections. 10mbps is more than enough |
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Mar 9 2016, 08:08 PM
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All Stars
10,340 posts Joined: Jan 2003 |
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Mar 9 2016, 08:08 PM
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Staff
12,090 posts Joined: Dec 2004 From: Malaysia |
QUOTE(WhitE LighteR @ Mar 9 2016, 07:35 PM) The switch is finally complete. The speed test in my office is not great. On 4G its about 10mbps vs 50mbps on maxis. Sometimes can reach 20mbps. Their building penetration is also not great. Overall its usable still. Just need to ignore all the imperfections. I think 10mbps speed is still good enough for all browsing and social activities on a smartphone. More important for DiGi to expand 4G LTE coverage and maintain consistency in its network quality. Then they will be a real value for money provider. |
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Mar 9 2016, 08:11 PM
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All Stars
48,579 posts Joined: Sep 2014 From: REality |
QUOTE(WhitE LighteR @ Mar 9 2016, 07:35 PM) The switch is finally complete. The speed test in my office is not great. On 4G its about 10mbps vs 50mbps on maxis. Sometimes can reach 20mbps. Their building penetration is also not great. Overall its usable still. Just need to ignore all the imperfections. u get cheaper cost. so must give & take lor.don't expect to get 1st class speed & quality, at cheap price |
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Mar 9 2016, 08:20 PM
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Senior Member
4,490 posts Joined: Oct 2014 |
QUOTE(OKLY @ Mar 9 2016, 08:08 PM) I think 10mbps speed is still good enough for all browsing and social activities on a smartphone. More important for DiGi to expand 4G LTE coverage and maintain consistency in its network quality. Then they will be a real value for money provider. U Mobile is no longer the most value for money. DiGi had overtook them |
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Mar 9 2016, 08:23 PM
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Senior Member
8,025 posts Joined: Feb 2005 From: Planet Boleland |
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Mar 9 2016, 08:28 PM
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Senior Member
4,490 posts Joined: Oct 2014 |
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Mar 9 2016, 08:39 PM
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Senior Member
8,025 posts Joined: Feb 2005 From: Planet Boleland |
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Mar 9 2016, 09:02 PM
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All Stars
10,340 posts Joined: Jan 2003 |
QUOTE(OKLY @ Mar 9 2016, 08:08 PM) I think 10mbps speed is still good enough for all browsing and social activities on a smartphone. More important for DiGi to expand 4G LTE coverage and maintain consistency in its network quality. Then they will be a real value for money provider. The good thing with no contract is we can switch anytime we feel there is greener pastures. |
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Mar 9 2016, 09:18 PM
Show posts by this member only | IPv6 | Post
#4795
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Senior Member
10,001 posts Joined: May 2013 |
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Mar 9 2016, 09:20 PM
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Junior Member
68 posts Joined: Feb 2016 |
QUOTE(acat @ Mar 8 2016, 11:46 PM) Can anyone tell why i'm being charged for data when i'm using Spotify even though i have subscribed Music Freedom? My free 500MB LTE quota is gone in one day. I have pm'ed them in FB page but it seems they dont care at all. I asked similar question before. The CS told me it's unlimited music streaming, not free music streaming |
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Mar 9 2016, 10:20 PM
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All Stars
11,459 posts Joined: Oct 2007 From: KL |
QUOTE(cocopuffs @ Mar 9 2016, 09:20 PM) I asked similar question before. The CS told me it's unlimited music streaming, not free music streaming Cannot brain their CS, if I got credit or I got data available, of course lah I can stream unlimited until I bankrupt. Music Freedom is supposed to give you a separate free xGB quota for streaming from approved apps. Isn't it? I'll go check my other phone later. |
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Mar 10 2016, 08:43 AM
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Senior Member
2,949 posts Joined: Apr 2006 |
I subscribed to their Digi SmartPlan that expired last week on 29th February. Today I checked my internet quota and it says I'm expiring on 12th March. Not even a month yet!
Called Digi hotline, which is harder to navigate now.... and they told me that Digi has 4 bill cycle and that mine falls on every 12th of every month. The operator assured me that I will only be billed for the length usage and not the full month. However, any remaining quota will be forfeited as my plan doesn't include carry forward data. Can anyone confirm if the bill cycle date is true? |
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Mar 10 2016, 09:05 AM
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All Stars
10,340 posts Joined: Jan 2003 |
I notice that on my note 5, Digi can't connect to 4g+
Best is only 4g. I used to be able to get 4g+ on Maxis Area is PJ n Bukit Jalil |
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Mar 10 2016, 10:04 AM
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Staff
12,090 posts Joined: Dec 2004 From: Malaysia |
QUOTE(WhitE LighteR @ Mar 10 2016, 09:05 AM) I notice that on my note 5, Digi can't connect to 4g+ Even if Maxis has 4G+ in that area does not mean DiGi will have it. Have you checked at DiGi's website whether 4G+ is available for that area?Best is only 4g. I used to be able to get 4g+ on Maxis Area is PJ n Bukit Jalil |
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