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> [Q&A] Pos Laju Services, Ver 2

mikimiaw
post Jul 12 2012, 10:09 PM

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now i heard that poslaju flyers have to pay rm6 for each & which included d postage price....But i got a problem i want to make sure b4 i purchase...
if i wanted to buy 30 flyers, will they charge me cheaper???
or i have to rm180 for 30pcs flyers??
marcus20125
post Jul 13 2012, 12:50 AM

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QUOTE(mikimiaw @ Jul 12 2012, 10:09 PM)
now i heard that poslaju flyers have to pay rm6 for each & which included d postage price....But i got a problem i want to make sure b4 i purchase...
if i wanted to buy 30 flyers, will they charge me cheaper???
or i have to rm180 for 30pcs flyers??
*
http://www.poslaju.com.my/services.aspx#section9

no discount
xtreme_paranoid
post Jul 24 2012, 01:41 PM

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anyone know last day for poslaju service during this raya season?
normally they stated the date at post office, anyone knew about it?
im atm at hometown, post office very far for me to check about this issue
hope anyone knew about it share ya..tqs! smile.gif
dopamine
post Jul 25 2012, 09:43 PM

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hi guys i bought something from US by using USPS Priority Mail.
Poslaju Tracking shows that the parcel did arrived Malaysia and released from custom clearance and even dispatched from Butterworth yesterday morning and my location is Sungai Petani, Kedah.
But today i called to my local Pos Laju Center to check the status and they told me that they didnt receive the parcel yet and the Poslaju Tracking only shows "Consignment dispatch out from origin station" " PPL Butterworth".

If my parcel is lost during the dispatch, how do i lodge a report and claim?

Kindly need your all advices.

Thanks.

This post has been edited by dopamine: Jul 25 2012, 09:45 PM
Strawberry<3
post Jul 27 2012, 02:33 PM

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QUOTE(dopamine @ Jul 25 2012, 09:43 PM)
hi guys i bought something from US by using USPS Priority Mail.
Poslaju Tracking shows that the parcel did arrived Malaysia and released from custom clearance and even dispatched from Butterworth yesterday morning and my location is Sungai Petani, Kedah.
But today i called to my local Pos Laju Center to check the status and they told me that they didnt receive the parcel yet and the Poslaju Tracking only shows "Consignment dispatch out from origin station" " PPL Butterworth".

If my parcel is lost during the dispatch, how do i lodge a report and claim?

Kindly need your all advices.

Thanks.
*
Just contact the nearest Pos office or email to care@pos.com.my



This post has been edited by Strawberry<3: Jul 27 2012, 02:34 PM
mister_bobo
post Jul 31 2012, 07:11 PM

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Hi, usually my item is posted from KL to Labis. It took 2 days to deliver.
But if send to segamat, it usually took 1 day to arrive.(today post, tomorrow arrive)
i just wanna know if there is an option for self collect at the post office, because I really need the item quickly.(maybe i can collect it at segamat's post office)
valor89
post Aug 1 2012, 04:18 AM

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hi does anyone know about using poslaju to send casing? i sending a casing but i dunno if they'll charge me using weight or volumetric. its about 60x65x35 and weighing around 13kg. izit gonna be expensive?

and also i have the box. but am i suppose to still wrap the box in brown paper or juz send it like that juz the box?

thanks ya
'62jaguar
post Aug 1 2012, 08:30 AM

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QUOTE(mister_bobo @ Jul 31 2012, 07:11 PM)
Hi, usually my item is posted from KL to Labis. It took  2 days to deliver.
But if send to segamat, it usually took 1 day to arrive.(today post, tomorrow arrive)
i just wanna know if there is an option for self collect at the post office, because I really need the item quickly.(maybe i can collect it at segamat's post office)
*
i think yes...if you have the tracking number, you can call pos malaysia call center (1300-300-300) and make a special instruction for self collection...
munkeyflo
post Aug 1 2012, 10:19 AM

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QUOTE(valor89 @ Aug 1 2012, 04:18 AM)
hi does anyone know about using poslaju to send casing? i sending a casing but i dunno if they'll charge me using weight or volumetric. its about 60x65x35 and weighing around 13kg. izit gonna be expensive?

and also i have the box. but am i suppose to still wrap the box in brown paper or juz send it like that juz the box?

thanks ya
*
Poslaju has two prices, one go by weight one go by volumetric weight. If your item is large and needs to use volumetric weight, then the charges can be quite high. If money is a concern and time is not so, then you may wanna go with parcel post instead.
Check the Poslaju website for information on the exact calculation.
http://www.poslaju.com.my/shippingtools.aspx#section4
http://www.poslaju.com.my/services.aspx#section1

Poslaju doesn't bother if you send the item in the box or newspaper wrapping or brown paper wrapping.
cherylwoo
post Aug 5 2012, 11:20 AM

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Hello,

I'm just wondering if any of you experience PosLaju deliver to wrong address before? I experienced once, whereby PosLaju delivered my package to my neighbour's house, but nobody was around so they left a "we missed you" note. I actually saw the PosLaju delivery man stop at my neighbour's house, and saw him left, and I thought it was strange that he had something to deliver to my neighbour and nothing for me (since I was expecting the package delivered that day), since I thought the Pos Malaysia should give all packages to the same housing area so as to maximise resources, right? So I walked out to my neighbour's mailbox, and peeked inside. And the "we missed you" note was addressed to me! I was quite pissed then, as the package was quite important, but nevertheless, I went to the PosLaju centre to collect it the next day. This was 2 weeks ago.

I am expecting another package this week via PosLaju as well. This package is quite important as well.

What do you propose I do to avoid the previous occurrence happening again? I have used PosLaju a few times in the past, and this is the first time such a thing has happened.

Any advice would be much appreciated.
jump4ever
post Aug 9 2012, 04:17 PM

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hello everyone,I sent a gift to my friend secretly using pos laju and it was that unlucky "Unable to deliver the item due to Addressee not around at time of delivery",is there any extra charge I need to bear if I request them to deliver again?

This post has been edited by jump4ever: Aug 9 2012, 04:37 PM
billytattertons
post Aug 9 2012, 05:08 PM

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QUOTE(jump4ever @ Aug 9 2012, 04:17 PM)
hello everyone,I sent a gift to my friend secretly using pos laju and it was that unlucky "Unable to deliver the item due to Addressee not around at time of delivery",is there any extra charge I need to bear if I request them to deliver again?
*
nope. Poslaju provides free 2nd delivery.. smile.gif
jump4ever
post Aug 9 2012, 05:12 PM

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QUOTE(billytattertons @ Aug 9 2012, 05:08 PM)
nope. Poslaju provides free 2nd delivery.. smile.gif
*
thanks for the reply smile.gif so do I need to give them a call or they will deliver again the next day automatically?
after that only they will leave the notice if the addressee still nt at home?
billytattertons
post Aug 9 2012, 08:18 PM

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QUOTE(jump4ever @ Aug 9 2012, 05:12 PM)
thanks for the reply smile.gif  so do I need to give them a call or they will deliver again the next day automatically?
after that only they will leave the notice if the addressee still nt at home?
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it's better to give them a call to be on the safe side.

if addressee is not at home, they will leave the notice.

munkeyflo
post Aug 9 2012, 11:12 PM

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QUOTE(cherylwoo @ Aug 5 2012, 11:20 AM)
Hello,

I'm just wondering if any of you experience PosLaju deliver to wrong address before? I experienced once, whereby PosLaju delivered my package to my neighbour's house, but nobody was around so they left a "we missed you" note. I actually saw the PosLaju delivery man stop at my neighbour's house, and saw him left, and I thought it was strange that he had something to deliver to my neighbour and nothing for me (since I was expecting the package delivered that day), since I thought the Pos Malaysia should give all packages to the same housing area so as to maximise resources, right? So I walked out to my neighbour's mailbox, and peeked inside. And the "we missed you" note was addressed to me! I was quite pissed then, as the package was quite important, but nevertheless, I went to the PosLaju centre to collect it the next day. This was 2 weeks ago.

I am expecting another package this week via PosLaju as well. This package is quite important as well.

What do you propose I do to avoid the previous occurrence happening again? I have used PosLaju a few times in the past, and this is the first time such a thing has happened.

Any advice would be much appreciated.
*
I think what you can do is just make a official report with them and also write in a complain to them to inform them about this issue so they can address it properly - give that particular delivery man a scolding perhaps. I've not experience anything like this so far. The only one I encounter was the delivery guy went to the wrong office lot and the person at the office told them no such recipient, so they had it returned to sender. My buyer was 101% sure that the address was right and that she was in office that time but this still happen, she also did mention that this is the first time it happen after so many times Poslaju delivered. Made a report with Poslaju but no choice, had to redeliver it again with extra cost. sad.gif

QUOTE(jump4ever @ Aug 9 2012, 04:17 PM)
hello everyone,I sent a gift to my friend secretly using pos laju and it was that unlucky "Unable to deliver the item due to Addressee not around at time of delivery",is there any extra charge I need to bear if I request them to deliver again?
*
Nope, they'll deliver again for the second time. The delivery guy should also leave a note to say that they came but couldn't find anybody, then your friend can go pick the item up at the assigned Poslaju branch. You'll have to call them for second delivery though, it's all written clearly on the note left behind.
imap.cc
post Aug 12 2012, 08:24 AM

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postlaju is the best especially sending items to less populated area, i don't know how they cover the petrol and time loss finding the destination for only RM6 thumbup.gif
kukarchoon
post Aug 12 2012, 06:56 PM

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I have a parcel that did not delivered to my hand. The tracking system stated it has been delivered. Those staff has given me the receiver name and ic no. What can i do now? How do i trace back my parcel?
mackioes
post Aug 13 2012, 12:59 AM

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hi guys 1st time sending using poslaju, my question: will any pos office do poslaju or must go to a pos laju branch to do it? which is more reliable or faster?
AskarPerang
post Aug 13 2012, 01:10 AM

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QUOTE(kukarchoon @ Aug 12 2012, 06:56 PM)
I have a parcel that did not delivered to my hand. The tracking system stated it has been delivered. Those staff has given me the receiver name and ic no. What can i do now? How do i trace back my parcel?
*
So who is the receiver? Find him / her.

QUOTE(mackioes @ Aug 13 2012, 12:59 AM)
hi guys 1st time sending using poslaju, my question: will any pos office do poslaju or must go to a pos laju branch to do it? which is more reliable or faster?
*
Yes, all post office got pos laju just that the cut off time for the day will be early.
Only pos laju office got very late cut off time.
mackioes
post Aug 13 2012, 01:19 AM

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thanks askarperang ! also the small parcel which cost RM6 if can fit in a small box then consider valid right? i m sending a hdd so do i need put fragile sticker?

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