QUOTE(kukarchoon @ Aug 13 2012, 01:15 PM)
They just provide me the name and ic no.. How to trace the address?
Do you know that person? Do you know who the name belongs to? If no, then ask around maybe it is your neighbour or something. Get your sender to scan to you a copy of the receipt and check the address, is the address correct? If not, go to that address and ring that house doorbell.
The person who sign off the delivery should have rejected the parcel if he/she does not know who the recipient name is. Usually when the Poslaju delivery guy comes, they'll mention the name of the recipient first before anything else.
If you know who the person is, then just go find that person and ask where's your parcel since it is now his/her responsibility since he/she signed off the parcel.
If cannot find, then too bad, very unlucky that this happen but I guess there's nothing much to be done already. Try to find out what went wrong. Was it Poslaju send to wrong address or sender wrote wrong address or the delivery guy's fault. Make a report with Poslaju first and they'll be able to tell you what the delivery guy story is if he remembers.