same problem with my remote recently.... changed the battery and it working fine now, try change the battery...

Nvr experienced that...also no mention in User Manuals.
No harm trying tho...
Nothing to lose, rite?

anyone knows why my decoder cant show the signal strength and signal quality? both is 0. But I can view all HD channels. Funny.

Call Astro Cust Service...

Maybe you select SD transponder frequency setting in the signal strength

Maybe on "VL" transponder setting instead "VH"

Can clarify why when using VL Settings eg @1. Measat 3, signal strength is higher than using VH Settings eg @18. Measat 3A?

Signal Quality for both is the same ie @100.

So shld Settings be @1 or @18?
NB. Installer used 1. Measat 3(VL).

Wld appreciate some understanding in choosing most suitable settings. TQ.

Btw can the signal strength be further improved by re-adjusting Sat Dish?

This post has been edited by zeone: Feb 8 2012, 02:05 PM

Hi guys, i'm getting hissing noise from my TV speakers on all astro's channels, not sure what was the problem...

the background hissing noise is loud especially during quiet scenes...

Don't think is my TV problem cuz other devices such as DVD, Ps3 works fine without any background hissing noise...

Any settings changed recently...?

Is the Astro decoder connected DIRECTLY to yr TV?
If NOT & is thru HiFi/Amplifier or another medium, try connecting it DIRECTLY.
Also verify with yr nearest neighbour if they're hving same prob.
Do some elimination b4 calling Astro Cust Service.

Good luck...

This post has been edited by zeone: Feb 8 2012, 09:03 PM

I saw the installer use user defined settings. Izzit because of this?
I wanna try with line amplifier before and after install.
Sigh.

For satellite settings?
My installer din use user-defined settings but only selected one of those in list. Working well since installed last year.

Nope, through TV speakers only...

If possible, try taking yr TV over to yr neighbour's and connect directly to his Astro decoder.
If no similar hissing sound, then it's yr connections or yr hse system.

If there's STILL the sound, then it's yr TV...then need 2send to the dealer for investigation & repair...

Simple elimination...

This post has been edited by zeone: Feb 9 2012, 09:13 AM

haha actually i try the astro on my old CRT Tv, same hissing noise also, the astro technician already came and check and he said is the TV problem...lolzzzz

ps. If can, try retrace steps b4 hissing prob started.
Go thru step by step elimination...alwaz works to pinpoint source of prob.
Good Luck!

Okie will give a try...

Try replace the audio cable (white&red) if u used analog output or try replace HDMI cable if you use digital output.

already tried...no luck, the background hissing/white noise still there, quite annoying...

personally i don't think my tv got problem cuz other device such as DVD and ps3 works fine~

Ok, Bro... If yu're so sure it's yr Astro prob, then a simple swap of the decoder wld confirm it's the prob or otherwise. Correct?

So....??

Let the decoder rest for 1 hour.... then test again for hissing sound.