Want to ask, does astro charge RM100 installation fees when they set up my astro?

You must be about the same age as me. At that time I was just fresh out, looking for work after graduating from TAR College, campus at Genting Klang. You stated "SS"... so I forgot about Shukor Salleh, hehe.

Its not about what you mentioned... "purchase extra passes above SP". I think its about the smart-aleck people at Astro who sees only more profits and try to be smarter than people who think of subscribing to Sport Pack for only 3 months until the Olympics is over. The additional RM 50 charged after 01-Apr-2012 for Sports Pack is to make extra profit from people who only subscribed to Sports Pack for short period due to the 2 big events.

Assteruk is BLOODY smart!

* SP = Sports Pack

If I took SP in June 2012 and cancel in Sept 2012, I have paid extra RM 50... and... if I continue SP and cancel in Feb 2013, I get the refund but I will have paid more for about 8 months of SP.

When Assteruk start the special one-time charge on 01-Apr-2012 for Euro Cup 2012 (RM 50) and London Olympics 2012 (another RM 50), they know some people will choose to watch only 1 sport event, such as the Olympics, and only subscribe SP for 1 month only and pay about RM 27. If anyone does this, then will actually pay RM 27 + 50 !!! Oh, there is also the extra RM 10 service charge when reduce or cancel any normal packages.

Ass..teruk is trying to mislead or trick non SP subscribers by using the Unmissable Promo ! This is what Assteruk said for this promo... "Get the SP before 01-Apr-2012 and no extra charge of RM 50" !!! Why must we get SP in March 2012 to avoid this charge ? Just because of the 2 sports events, subscribing to SP from March 2012 means I will have already stupidly paid extra for Apr-May SP before the 2 sports event begins. I still lose to avoid the RM 50 charge. If I subscribed to SP in June 2012, I have to continue to next year to get the refund AND I still lose !

No changes and no problem for people who already have continued long term subscription to SP.

BUT for Non SP subscribers who wants to watch the 2 sports events... whichever way we choose, we will end up paying more and Assteruk will go to the bank laughing very loudly !

I wish to remind non SP subscribers who only want to watch the 2 sport events to be very careful and do not be fooled by Assteruk trying to trick us into subscribing to SP early. Read carefully my earlier explanation... we don't benefit anything at all to subscribe to SP in March 2012. What?.... get SP in March 2012 to avoid the RM 50 ?.... if get SP in April 2013, I will be charged RM 50 and can ONLY get refund in 2013 ? ... aya forget about SP ... and pay the one-time charge of RM 100 for BOTH events laaaaaaaaaaah.

And this morning, Assteruk people have the audacity to phone to me TWICE from different persons (at different times) with... "Astro have a promo... if you subscribe early before 01-Apr, no additional charge to watch the 2 events..." Oh my god !! I did not scold the 2 persons but I did use very strong words and powerful explanations to criticise Assteruk for trying to trick non SP subscribers by using bad business tactics. Talked so much for a long time until the 2 persons cannot explain anymore and cannot disagree with my opinions ! I rest my case.

I will definitely not grab SP and may or may not choose to pay RM 50 one-time charge for the Olympics only. Maybe just forget it and watch at my sis place.

So much complains on Ass..teruk by me but what can I do ? Totally cancel and kick Assteruk out and get quarrel from my father and uncle ? Wait for cable TV, IPTV, UniFi, ABC, XYZ, blah, blah blah to be available nationwide which included my location... and continue waiting until I have died due to old age ? Forget about HD channels and go back to TV3, RTM, NTV7 with old dinosaur foreign programs and wait many more years for them to go HD ? Go illegal and get DreamBox or OpenBox with big sat dish (or use Ass..teruk dish) and risk getting caught ? A few months ago, I have actually seen OpenBox with my own eyes which my friend brought to me for testing on my Ass..teruk dish (I will not give more info on this as its illegal to receive Ass..teruk without a lawful subscription)

Well... I can only shout everywhere just to release tension and then calmly continue watching Ass..teruk !

This post has been edited by jamesleetech: Mar 27 2012, 08:17 PM

So you are a new subscriber and want to know whether Astro charge installation fee when the installer come to install ?

Or you are not an Astro subscriber and wanted to know before you sign in ?

I have a friend who is an installer. He has returned after a family trip to Vietnam so I asked him again to recheck this. So... the installation fee amount depends on which location you are staying. For me, its a flat RM 100 for any location within my town area. The fee is higher to install in a Jengka location in Pahang because of cost of travelling. So, the fees are different in big cities, condos and apartments, out-of-town areas, etc.

Also... the installation fee may be free depending on which Astro promos.

AFAIK, from previous post by a fellow forumer here, he subscribed to Byond PVR as a new subscriber at 50% discount on the Byond PVR box and free installation. Paid PVR box at RM 200 (half of 400).

The best way to find out the actual answer is to call Astro again and ask them about the fee for the type of decoder box that you want, that is, SD only or with HD, Byond box or Byond PVR box. Ask whether got promo with free installation fee.

If already subscribed and you are waiting for the installer to come, call Astro again to get confirmation on the installation fee amount and if got promo with free installation for your new subscription.

Short answer... if no promo... yes... got installation fees... maybe RM 100 but what amount depends on your install location.



ADDITION : Installation Fee for NJOI below (inside spolier)...


This post has been edited by jamesleetech: Mar 27 2012, 09:00 PM

It isn't really benefiting subscribers when astro do that. All the while I got news where astro is going to offer one off payment to enjoy euro 2012 and olympics.. .so i guess this means that for those wanting to enjoy these events, they need to pay rm50 separately...

Yes, I totally agree with you. Not only it doesn't benefit people who wants to watch only the 2 sports events but Ass..teruk is trying to trick ignorant people into subscribing to Sports Pack early just because of the events.

You can call Astro and repeat my explanations to check what I have found out is correct or not... and I can be sure the poor guy/gal will not be able to disagree with you, hehe.

If ass..teruk is a bit sincere in benefitting non Sports Pack subscribers, why didn't they start the Unmissable promo in May, one month before the Euro Cup starts in June ? Something is very fishy and not right when they started the promo early in March 2012 ! Its just to trick non Sports Pack subscribers to pay extra for Apr and May Sports Pack.

Also, if ass..teruk is sincere, they do not need to "offer" special RM 50 charge to watch 1 of the 2 sports events. Without this special charge, if I want to watch Olympics only... I just subscribe to Sports Pack for one month only and pay about RM 27 (one month Sports Pack) + RM 10 (service charge for cancellation of Sports Pack) = RM 37. So when compared to the RM 50 special charge (without Sports Pack), I will save RM 13 and use the savings to belanja minum for my friend.

All this is because Ass..teruk wants to rob non Sports Pack subscribers who only want to watch the 2 sports events ! Its not about benefitting people like me.

This post has been edited by jamesleetech: Mar 27 2012, 10:05 PM

Saw the beTV promo on Beyond, beTV HD is for astro only with different programming from the Asia feed.

Confirmed on next month issue of Starhub guide, only beTV SD channel available. :'(




Attached thumbnail(s)

http://worldscreen.com/articles/display/33819

Looks like Astro was not the only one...

waiting for IPTV coverage... like h*ll they want to go to landlines..
only go for condo, and high rises building.. astro really doesnt appreciated middle class customer right???

Yes... Starhub put UEFA EURO 2012 under their single Pay-Per-View (PPV) pack. Similar to Astro First (2 days) and ABO Events (1 month).

I think Astro wanted to prevent people from subscribing to Sports Pack only for short period by adding RM 50 and then only refund if Sport Pack is cancelled in 2013. Also, non Sports Pack subscribers may think the Unmissable promo is a trick to get us subscribe to Sports Pack early before 1-Apr to avoid additional charge. No need for me to further repeat what I have explained in my previous posts.

Maybe its much more expensive to telecast the 2 events. I can understand that.

I don't know whether Starhub use similar tactics as Astro or not. I did search their website (www.starhub.com).

Why did Astro used complicated and confusing methods to prevent people subscribing to Sports Pack for short period just to watch the sports events ?

Astro should make it simple and don't use the Unmissable Promo.

May not be the best... so here's my rough suggestion to make it simpler...

1) Just put UEFA Euro Cup 2012 in Astro Box Office Sports Event 1 at RM 50... And London Olympics 2012 in Astro Box Office Sports Event 2 at RM 50. Then offer subscription to both Event 1 and 2 at probably RM 90.

2) Announce... "Because of the increased costs for broadcast rights to these sports events, starting from 01-June to 31-August, people who subscribed to Sports Pack during this period must continue till 31-Dec-2012. Additional RM 50 will be charged to the following month's bill if cancelled before 1-Jan-2013.

This means the RM 50 will not automatically appear when we begin subscription to Sports Pack during the period from April to August 2012. I am sure this will prevent many unnecessary phone calls from many new Sports Pack subscribers who will not see the RM 50 appear in their bill because many will actually continue for long-term periods.

Also, new long term Sports Pack subscribers will NOT like to first pay the additional RM 50, Astro keep the money and then get refund in 2013. Its just like a "refundable deposit" and these people will not be happy that it may be possible for Astro to use this money to earn interest. Such "deposit" can be a huge sum if many new Sports Pack subscribers during this period. New long term Sports Pack subscribers will not like to pay "deposit" because they feel its not their fault... its the fault of people who subscribe for short term to watch Euro Cup 2012.

Hehe... maybe my suggestion is also complicated but there are many intelligent brains at Astro so I believe they should be able to make it simpler. Forumers here may disagree with me but its my personal opinion that Astro is making the additional charge of RM 50 too complicated.

The one thing I am happy is that, for Euro Cup 2012, Astro charges RM 50 which is about 3 times cheaper that the "early bird" price of StarHub at S$ 58.85 (about RM 143). Refer to... http://www.starhub.com/tv/packagebuilder.html?product=addon

Anyway, similar to most companies, Astro is a business and not a charitable organisation so I do expect it to try to get more of my money.

But at least Starhub listens to the viewers, not like Assteruk.

This post has been edited by RAMChYLD: Mar 28 2012, 03:34 PM

I agree.

Lol.. $58.85 for Euro 2012? .... thanks to Singtel perhaps? =p

If you recall the last euro, Mio and Starhub was fighting for exclusive broadcast rights.. but in the end it backfired because UEFA peeps realize SG telcos has such deep pocket, that caused them to spike the broadcast license fees. And everyone was complaining how can a developed country like SG can't have world cup broadcasted. This then made all broadcasters pay a share to bring the rights in... and yeah it was about 50+ sgd for that... looks like UEFA peeps never forget how deep SG telco pockets are =D loll

---

Added on March 28, 2012, 7:26 pmActually astro has invested a lot in their satellite facilities. So.. why don't you subscribe to the satellite receiving method instead of waiting IPTV?

And as recalled in other posts in LYN, they did intend to bring IPTV in via Maxis HSBB, but they had a strong debate in a meeting with Maxis about bandwidth allocation etc, causing indefinite planning... oh well =/

This post has been edited by kaspersky-fan: Mar 28 2012, 07:26 PM

Yea, I read about it but cannot recall whether it was the Euro 2008 or World Cup 2010. Anyway, you must be correct on the fight for Euro 2008 rights. If I am not mistaken, at that time many singaporeans complained why the rights was still not yet obtained while Astro got to be the Official Broadcaster so early... and the rights was finally bought at a date so near to the start of Euro !

I am malaysian so this fight for rights in Singapore don't affect me. Probably in Malaysia, Astro monopoly in Sat TV and the only big gun, was able to purchase the full coverage rights much easier at lower prices. Singapore competitors bidding against each other will definitely jack up the price which will inevitably increase the subscription amount.

The funny thing I found out was at the link ... "http://www.starhub.com/tv/packagebuilder.html?product=addon". When I mouse clicked on "UEFA EURO 2012 PPV-Early Bird+" link there, I got a "Page not found" error. Early Bird means subscribe early at reduced price and with price shown... Starhub should already have started accepting PPV subscription for Euro. Why show price and link in "Add-On" if not ready yet ? I don't understand.

Hrm.. now that I think back, it should be the world cup 2010. Yea.. got a friend working in Sg that time, he had to fork out $50+ for it. The first week it started, it wasn't in Sg yet. Then many flocked to Astro's online player to watch the matches. A week later all the online access got blocked for out of Msia region streaming lol. Then the citizens were so unhappy and high pressure from community ended up with Singtel and Starhub sharing the rights, that was really a classic one lol.

But I'm really surprised this coming event, its almost the same price... did they repeat back the same mistake or UEFA has set a new expectation from them? =P

Despite Astro having monopoly, the UEFA sets our region to be of lower price for the rights similar for Starhub (before mio was in the picture). But since the Singapore telcos were being so aggressive... they found a new goldmine they can't resist lol. I hope the same don't happen in Malaysia. Imagine coming years, we need to pay hundreds just to watch this event... so not worth it.

Correct. Assteruk only appreciate kaki bola and chinese drama delusional old ladies (which are usually wifes of middle-high and high class customer).

To give an image of how delusional the old ladies are (not sure this is true or not, my lecturer told me this back when I was in college), when one actress who plays a villain visited Malaysia, a group of old ladies actually gathered at airport and throw rotten vegetables at her while shouting vulgarities.

Unless that was sarcasm, you forgot the two words that makes assteruk subscribers very angry: Rain Fade.

This post has been edited by RAMChYLD: Mar 29 2012, 01:37 PM

long time not post here...im back

Pay-TV companies are always at the mercy of content providers. So costs are rising faster than revenue,” said an analyst with an investment bank in Kuala Lumpur. “On top of that there is more competition now with other providers and IPTV is increasingly becoming the norm around the world. Satellite TV is dying,” he added. — Reuters

http://www.themalaysianinsider.com/busines...ing-pay-tv-ipo/

Good times are coming to a close?


This post has been edited by smileguy: Mar 29 2012, 06:17 PM

Not for rural area (Kampung2 far away from FTTH). Or, atleast when ABN ventures in satellite also.

This post has been edited by Qash-M: Mar 29 2012, 07:13 PM

LOL.. not really sarcasm la bro.. I mean.. why wait for IPTV assteruk to come esp for landed residential, when satellite is already available nationwide... I mean if he really wants to subscribe, can start with satellite first, once IPTV available, go for it =p. And oh well, rain fade is yet again a problem they couldn't solve, of course unless gov approve bigger dish =D, by then we all benefit lol

yes... i understand.. but,
just sick of the bills
streamix=RM100
astro= RM132.8

if iptv at least i can choose 6mb and superpack with these price, + no more rain fade...
ahhhhhh really hope that joint venture with TM come true....
cuz my area already support UNIFI and with their promotion right now, tempted to go there~


This post has been edited by krel89: Mar 29 2012, 08:47 PM