QUOTE(gsc @ Feb 14 2012, 03:32 AM)
Was in OCBC last wednesday opening an FD to enjoy the 9 mth FD rate. Saw the mighty saver and the staff explained to me it is for the kid. Seem she does not know her own product well otherwise I could have just took up the 4% rate......

QUOTE(Gen-X @ Feb 14 2012, 09:20 AM)
When it comes to OCBC, it seems that we get different feedback depending on who we talk to. Like
aeiou mentioned about banking software, and coupled with Terms & Conditions that is written to make it as vague as possible, I guess their staff also blur.
Ya, thought it is only for children too but when bring me sonny to open account, no do because of birth cert ruling for trust account. That was when the officer said the weekend offer of 4% (3 mths conventional FD) available to adults too, provided they open a savings account too. The catch is if you already have a savings account, you cannot open another one. Since I already have an account, got round the problem by getting dear hubby to open a Savings account under his name and got the FD issued in joint names with me

I got the FD slip showing 4% for 3mths. So, it is no mere hearsay that the weekend promo is for adults too.
OCBC was also very fair. Due to a mistake on my part, my cheque was not cleared and I had to re-issue another cheque. Naturally, the effective date of the FD cannot be backdated but they were kind enough to let me have the 4% rate despite the new date being a workday and the mistake was mine. With that OCBC salvaged back some of the goodwill they have lost through their earlier bungling with my accounts. The 'bawah' people (not the same young chap whom I avoided) also redeemed themselves this time around as my Mighty Savers weekend experience was serviced by them. I did not go to my RM after I got a rather curt and terse 'welcome' call from her. I'd rather call the hotline which sometimes give the wrong info but at least the CS are more pleasant.
Gen-X, think the hotline ppl gave wrong info. So far didn't see any consolidated statement from OCBC. I got only the FD statement, the format is as you described in your earlier post. Like yours, my statement shows that all of the 'problematic' FDs still tagged at 5%. Hopefully, the problem will turn out to be a mini windfall for the two of us and others who may be 'lucky' enough like us to get the really, really special rate!