QUOTE(hye @ Jul 16 2011, 08:41 AM)
Just cancelled my Citibank card yesterday coz I don't think it's worthwhile to keep.
I was forwarded to the Card Cancellation and Retention Officer and of course the girl's job is to persuade me not to cancel the card. What were the topics of discussion ?
- PremierMiles card benefit.
- MAS discounts
- Platinum card features
- Points
- Exchange rate
Spent a good 30 minutes on the phone. The girl tried but was overwhelmed with my counter "discussion" especially of the various forex cc rates practiced by all banks. SCB being the highest and MBB being the lowest - everyone else falls in between. Points system also got a good lengthy discussion - I focused on Enrich points conversion and MBB 5x points system.
There were times she was

. I think bro MilesAndMore, Gen-X need to be hired by Citibank to revamp their promos. Then only their cards will fly again

I hope the phone conversation was recorded so she can play it to everyone in the Citibank credit card department

QUOTE(kezman @ Jul 16 2011, 11:47 PM)
can my supplementary card be link to my existing CimbClicks account????or I need to make a new account for the cc??
need it to view my account transaction...
Supplementary card ? I don't think so.
QUOTE(Gen-X @ Jul 17 2011, 10:39 PM)
Also used my CIMB WMC to get free flat white at Dome for dinner and then later 10% discount at Alexis for tiramisu and meringue at The Gardens. If you guys go to The Garden Flying Chillies Thai restaurant where CIMB and Citibank cards get 15% and 10% discount respectively, you must try their sizzling butter prawn (Miles, as good as the Ocean in KK).
Sounds delicious! Will try it out next time i go to KL