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 Credit Card v16, Ask general questions here, Please read the 1st post before posting!

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Gen-X
post Jan 15 2012, 03:54 PM

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QUOTE(rockefeller @ Jan 15 2012, 02:01 PM)
Just to clarify your post on ringgitwisefool bro Gen-X, i know two individuals  who have been awarded a credit limit of RM 1,000,000 by CIMB. Both of them hold CIMB Enrich World Mastercard smile.gif
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Wah really ar? Can get copy of their statements ar? I want to see tongue.gif I guess I'm not surprised as one needs to spend RM500K with the CIMB Enrich WMC just to get the annual fee waived. Those jokers must have many gf overseas thumbup.gif
kwokwah
post Jan 15 2012, 04:02 PM

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Anyone here with MBB Visa Infinite Credit Card? Does MBB send you the Priority Pass Card with the approved VI card or do you need to apply for it separately? I want to use it for the airport lounges.
Gen-X
post Jan 15 2012, 06:06 PM

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QUOTE(kwokwah @ Jan 15 2012, 04:02 PM)
Anyone here with MBB Visa Infinite Credit Card? Does MBB send you the Priority Pass Card with the approved VI card or do you need to apply for it separately? I want to use it for the airport lounges.
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here you go

QUOTE(Gen-X @ Nov 17 2011, 05:16 PM)
Today I receive my Starwwood Privilege card via courier. just like ben83 said. But my Priority Pass card no where to be seen. So called CS and he said the PP application form should be inside my MBB VI welcome kit (usually the case for Citibank PremierMiles and SCB VI). After I said no, he said he'll fax to me the form. The after I susah susah set up the fax, the same  CS called and told me he won't be faxing over but he will do the necessary arrangement on his side and forward my info to the relevant department for my Priority Pass Membership to be issued. Pretty good service.

Also asked when MBB going to charge me GST, and he said 2 to 3 months time and system shows that the free 10,000 TPs not yet credited into my account.

Overall I must say MBB VI Tol Free CS are very courteous and helpful.
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QUOTE(Gen-X @ Dec 19 2011, 09:03 AM)
Click here to read my short article on Maybank Premier Card Customer Service.
The article touched on Maybank Visa Infinite's Starwood and Priority Pass Membership card and application for Supp card. And have photo of my doctored PPM cards.
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and do a search on "MBB VIsa Infinite" and "MBB VI Priority Pass" and "Starwood" to read more similar posts.
MilesAndMore
post Jan 15 2012, 07:35 PM

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QUOTE(Gen-X @ Jan 15 2012, 03:43 PM)
The SMS did not mention the transaction with whom or where?
I think they do. I received two sms from HSBC last week and if i'm not mistaken, they did sms the merchant in the sms. Can't check now as i've deleted the sms.


QUOTE(Gen-X @ Jan 15 2012, 03:43 PM)
So for I have received SMS from:

Alliance stating last four digits, amount and for Prudential
MBB VI stating last four digits, the name of the clinic in SG and amount in SGD.
UOB stating last four digit, at Coach and amount.

So from above, the banks above do state the merchant details.
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Same goes to Maybank and Citibank. Below is the format for their respective sms.

Maybank >
- last 4-digit of your credit card
- TQ FOR YOUR USAGE AT (merchant's name)
- date
- time
- amount

Citibank >
- last 4-digit of your credit card
- date
- amount
- merchant's name

By the way, i bought some cakes with my MBB2 AMEX just now but i did not receive any sms from them. It was only for RM24+. The amount probably isn't big enough biggrin.gif However, when i bought my plane tickets on Dragonair website yesterday, i received the sms from Maybank even before Dragonair completed the payment process thumbup.gif
hye
post Jan 15 2012, 07:40 PM

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QUOTE(MilesAndMore @ Jan 15 2012, 07:35 PM)
By the way, i bought some cakes with my MBB2 AMEX just now but i did not receive any sms from them. It was only for RM24+. The amount probably isn't big enough  biggrin.gif    However, when i bought my plane tickets on Dragonair website yesterday, i received the sms from Maybank even before Dragonair completed the payment process  thumbup.gif
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Strange coz I have yet to receive any SMS from MBB regarding any of my transactions from 1st January 2012 onwards.
MilesAndMore
post Jan 15 2012, 08:01 PM

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QUOTE(hye @ Jan 15 2012, 07:40 PM)
Strange coz I have yet to receive any SMS from MBB regarding any of my transactions from 1st January 2012 onwards.
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I've used my MBB2 AMEX many times since 1/1/12 and yesterday was the first and only sms i received. The amount is close to RM6,000 and it was done on Dragonair website. I waited until around 1am before i bought the ticket, hoping that the transaction date will fall on Saturday instead of Friday to fully utilize my 5% weekend cash rebate for this month. This particular transaction has not yet appeared in my card transaction history, hopefully it will record Saturday as the transaction date. For MAS online booking, all internet payments done on Saturday morning will be recorded as transactions done on Friday. Hopefully i won't face the same problem with Dragonair online booking.
tifosi
post Jan 15 2012, 08:47 PM

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OCBC is the lousiest. No merchant name, time, date nor the amount.




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Gen-X
post Jan 15 2012, 08:54 PM

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QUOTE(tifosi @ Jan 15 2012, 08:47 PM)
OCBC is the lousiest. No merchant name, time, date nor the amount.
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How much you spend?

I have yet to get a single SMS from OCBC and have pumped petrol several times and I have autodebit for my telco bills, astro and unifi.
tifosi
post Jan 15 2012, 09:02 PM

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QUOTE(Gen-X @ Jan 15 2012, 08:54 PM)
How much you spend?

I have yet to get a single SMS from OCBC and  have pumped petrol several times and I have autodebit for my telco bills, astro and unifi.
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Almost 600 @ Sky Bar traders hotel.

Edit: this is the largest amount I had spent since 1/1/2012 and the only one I received from OCBC.

This post has been edited by tifosi: Jan 15 2012, 09:03 PM
danezcarven
post Jan 15 2012, 09:49 PM

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Hey bro,

somehow my OCBC credit card was stolen yesterday night. the thief actually swipe my card in hypermarket for a few times within 30min, with a total of RM800++. no call no sms at all to me.

by the time i found out my card was lost, everything is just way too late. i did call to OCBC to terminate the card, they say they will take that as a fraud, but the thing is, i review some of the similar case on the net, some said they will bear the responsibility, some said no, so is there anyone can give me a clear picture? thx.

besides, i did lodge a police report, and i'm trying to get the cctv footage from the hypermarket. if i'll be able to get it, and if i manage to find out who is the thief, by giving those details to the police, will police take any action?

or lets say if i find out who is the thief, and if i'll be able to get his personal data, should i call him and threaten him that i have all his evidence and make him return me the money? (p/s: rm800 means alot to a poor student like me, esp cny is around the corner)

in a conclusion, besides waiting for the bank to take their action, what else can i do? thx a lot brothers and sisters...
Gen-X
post Jan 15 2012, 10:18 PM

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QUOTE(danezcarven @ Jan 15 2012, 09:49 PM)
somehow my OCBC credit card was stolen yesterday night. the thief actually swipe my card in hypermarket for a few times within 30min, with a total of RM800++. no call no sms at all to me.

by the time i found out my card was lost, everything is just way too late. i did call to OCBC to terminate the card, they say they will take that as a fraud, but the thing is, i review some of the similar case on the net, some said they will bear the responsibility, some said no, so is there anyone can give me a clear picture? thx.

besides, i did lodge a police report, and i'm trying to get the cctv footage from the hypermarket. if i'll be able to get it, and if i manage to find out who is the thief, by giving those details to the police, will police take any action?

or lets say if i find out who is the thief, and if i'll be able to get his personal data, should i call him and threaten him that i have all his evidence and make him return me the money? (p/s: rm800 means alot to a poor student like me, esp cny is around the corner)

in a conclusion, besides waiting for the bank to take their action, what else can i do? thx a lot brothers and sisters...
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Any idea what was the amount of each swipe?

Did you take down the CS's name. Read back few pages, there was a lady who had a similar case and OCBC was holding her responsible for the charges. Were you asked to submit a dispute form or the CS confirmed they will treat it as fraud?

You want to threaten him with what? Whack him if he don't return you the money and thus you breaking the law? Hand over the evidence to the police and make a copy for your own records and also maybe forward to OCBC.

Here's a thought, next time you talk to the OCBC CS, record the conversation with your phone.

Maybe you should even complain to BNM that you were not notified via SMS which is suppose to have been implemented as of 1st Jan 2012.

To ALL:
Here is my thoughts on the SMS thingy:

1. The cardholder should be given the option to choose the amount to trigger sms notification.

2. If you see Fraud Call Thread and also recent Link Club Thread, telemarketing products are priced up to RM499. If RM500 is the default amount to trigger SMS notification, then I guess it kind of defeat the purpose as you can see from above case, the card was used numerous times and added up to RM800 without a single sms notification.

2. SMS notification should state amount and merchant and time too. OCBC should do something about this.

3. Bank Negara Malaysia should set precise set of guidelines in respect to the SMS Notification for all banks to adopt and so that the public is aware, else this SMS thingy is a joke.

When I used my UOB card yesterday, not only did I get a SMS notification but I actually got a call from UOB to verify the transaction since I hardly use my UOB.

This post has been edited by Gen-X: Jan 15 2012, 10:46 PM
Human Nature
post Jan 15 2012, 10:30 PM

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QUOTE(Gen-X @ Jan 15 2012, 10:18 PM)
3. Bank Negara Malaysia should set precise set of guidelines in respect to the SMS Notification for all banks are to adopt and so that the public is aware, else this SMS thingy is a joke.
I strongly agree on this.

Maybe the cardholder can dispute the signature at the receipts since this is over the counter transactions.


Added on January 15, 2012, 10:31 pm
QUOTE(hye @ Jan 15 2012, 07:40 PM)
Strange coz I have yet to receive any SMS from MBB regarding any of my transactions from 1st January 2012 onwards.
*
Same here. Probably because my spending pattern is so uniform week after week laugh.gif

This post has been edited by Human Nature: Jan 15 2012, 10:31 PM
tifosi
post Jan 15 2012, 10:39 PM

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QUOTE(Gen-X @ Jan 15 2012, 10:18 PM)
To ALL:
Here is my thoughts on the SMS thingy:

1. The cardholder should be given the option to choose the amount to trigger sms notification.

2. If you see Fraud Call Thread and also recent Link Club Thread, telemarketing products are priced up to RM499. If this is the default amount to trigger SMS notification, then I guess it kind of defeat the purpose as you can see from above case, the card was used numerous times and added up to RM800 without a single sms notification.

2. SMS notification should state amount and merchant and time too. OCBC should do something about this.

3. Bank Negara Malaysia should set precise set of guidelines in respect to the SMS Notification for all banks are to adopt and so that the public is aware, else this SMS thingy is a joke.

When I used my UOB card yesterday, not only did I get a SMS notification but I actually got a call from UOB to verify the transaction since I hardly use my UOB.
*
1. Yes, the cardholder should be given the option BUT default should be set to ALL transaction.
Minimayo
post Jan 15 2012, 10:41 PM

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Hi folks, i would like to ask this question on behalf of my friend, a malaysian but currently working in Singapore (entertainment ) , earning SGD 2k per month and never work in Malaysia before so he does not have EPF record and totally blank in Bank Negara record. Is it possible for him to apply for CC in malaysia with his information which include salary slip and other supporting documents from singapore ?
Gen-X
post Jan 15 2012, 10:49 PM

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QUOTE(tifosi @ Jan 15 2012, 10:39 PM)
1. Yes, the cardholder should be given the option BUT default should be set to ALL transaction.
*
Agree, for all transactions, that is why in item 2 I mentioned if there's a default amount, it defeats the purpose of the SMS Notification.
Gen-X
post Jan 15 2012, 10:51 PM

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QUOTE(Minimayo @ Jan 15 2012, 10:41 PM)
Hi folks, i would like to ask this question on behalf of my friend, a malaysian but currently working in Singapore (entertainment ) , earning SGD 2k per month and never work in Malaysia before so he does not have EPF  record and totally blank in Bank Negara record. Is it possible for him to apply for CC in malaysia with his information which include salary slip and other supporting documents from singapore ?
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http://forum.lowyat.net/topic/2189726



This post has been edited by Gen-X: Jan 15 2012, 11:15 PM
danezcarven
post Jan 15 2012, 11:01 PM

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QUOTE(Gen-X @ Jan 15 2012, 10:18 PM)
Any idea what was the amount of each swipe?

Did you take down the CS's  name. Read back few pages, there was a lady who had a similar case and OCBC was holding her responsible for the charges. Were you asked to submit a dispute form or the CS confirmed they will treat it as fraud?

You want to threaten him with what? Whack him if he don't return you the money and thus you breaking the law? Hand over the evidence to the police and make a copy for your own records and also maybe forward to OCBC.

Here's a thought, next time you talk to the OCBC CS, record the conversation with your phone.

Maybe you should even complain to BNM that you were not notified via SMS which is suppose to have been  implemented as of 1st Jan 2012.

To ALL:
Here is my thoughts on the SMS thingy:

1. The cardholder should be given the option to choose the amount to trigger sms notification.

2. If you see Fraud Call Thread and also recent Link Club Thread, telemarketing products are priced up to RM499. If RM500 is the default amount to trigger SMS notification, then I guess it kind of defeat the purpose as you can see from above case, the card was used numerous times and added up to RM800 without a single sms notification.

2. SMS notification should state amount and merchant and time too. OCBC should do something about this.

3. Bank Negara Malaysia should set precise set of guidelines in respect to the SMS Notification for all banks to adopt and so that the public is aware, else this SMS thingy is a joke.

When I used my UOB card yesterday, not only did I get a SMS notification but I actually got a call from UOB to verify the transaction since I hardly use my UOB.
*
Nope i forgot take down her name, tats my mistake. Yea i was asked to submit a form, which I'm gonna do it tomorrow.
Yea, i wasn't sure threaten him with the evidences (IF I GET IT) will help the situation, but initially my priority is to get back the money. so, perhaps i will just pass the thing to police. what action they will take?


Added on January 15, 2012, 11:09 pmAnd i have to say, nowadays those retail shop din really check or verify the signature. for my case, the thief swiped my card in BATA too. I went to find the shop this morning, surprisingly, BATA doesn't have CCTV. They do showed me the receipt, the signature is totally different from mine. Guess what? The boss told me, "oh, we don't really checked the signature 1, as long as the bank approved the deal, we make the deal." Then what's the point of signature?

This post has been edited by danezcarven: Jan 15 2012, 11:09 PM
Gen-X
post Jan 15 2012, 11:26 PM

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QUOTE(danezcarven @ Jan 15 2012, 11:01 PM)
Nope i forgot take down her name, tats my mistake. Yea i was asked to submit a form, which I'm gonna do it tomorrow.
Yea, i wasn't sure threaten him with the evidences (IF I GET IT) will help the situation, but initially my priority is to get back the money. so, perhaps i will just pass the thing to police. what action they will take?


Added on January 15, 2012, 11:09 pmAnd i have to say, nowadays those retail shop din really check or verify the signature. for my case, the thief swiped my card in BATA too. I went to find the shop this morning, surprisingly, BATA doesn't have CCTV. They do showed me the receipt, the signature is totally different from mine. Guess what? The boss told me, "oh, we don't really checked the signature 1, as long as the bank approved the deal, we make the deal." Then what's the point of signature?
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You work fast. Yah, nowadays the cashiers hardly check the signature.

Any outcome from the hypermarket?

And with you gathering all the evidence, the police don't have much to do except to identify the person and then go nab him/her.

This post has been edited by Gen-X: Jan 15 2012, 11:27 PM
danezcarven
post Jan 15 2012, 11:37 PM

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QUOTE(Gen-X @ Jan 15 2012, 11:26 PM)
You work fast. Yah, nowadays the cashiers hardly check the signature.

Any outcome from the hypermarket?

And with you gathering all the evidence, the police don't have much to do except to identify the person and then go nab him/her.
*
The customer service of Hypermarket told me the person in charge will only be around on weekday. So, i have to wait until tmr. Hopefully they willing to help me.

And i get to know from the bank that the thief actually swipe my card again on yesterday late night at a petrol stn but i've already cancel my card so the transaction failed. So i went to the petrol stn too, but same thing, the boss will only be around on weekday.


Human Nature
post Jan 15 2012, 11:39 PM

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QUOTE(danezcarven @ Jan 15 2012, 11:37 PM)
The customer service of Hypermarket told me the person in charge will only be around on weekday. So, i have to wait until tmr. Hopefully they willing to help me.

And i get to know from the bank that the thief actually swipe my card again on yesterday late night at a petrol stn but i've already cancel my card so the transaction failed. So i went to the petrol stn too, but same thing, the boss will only be around on weekday.
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Mind elaborating how the card was stolen? pickpocket?

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