QUOTE(yiawhui @ Jul 17 2011, 10:01 PM)
i'm from segamat, but working in KL
Added on July 17, 2011, 10:07 pm
i went early, 8AM appointment, 3rd person to be there.
Wait 5 minute, register with the receptionist, then in 5 minutes a girl call my name .... we go to the car and she note down my complain - absorber and the bubble chrome front grill.
Then in 1 hr 15 mins, my car is ready. I give them the voucher and they give me an order slip for the front grill.
Well, its quick cos although there are many register for the 7.45AM appointment didnt show up. So the usual advise is, book early and go early.
But now damn pissed cos they say 14 days will call me about the front grill, but now almost 4 weeks, still no news. When i call them, they say they will call me back on the update - but that was 1 week ago!
World class CEO is useless with old proton mentality staff. Never follow-up.
ooo Thanks very good feed back. I think I'm gonna try out the place I bought my car first before I try Mutiara Damansara.Added on July 17, 2011, 10:07 pm
i went early, 8AM appointment, 3rd person to be there.
Wait 5 minute, register with the receptionist, then in 5 minutes a girl call my name .... we go to the car and she note down my complain - absorber and the bubble chrome front grill.
Then in 1 hr 15 mins, my car is ready. I give them the voucher and they give me an order slip for the front grill.
Well, its quick cos although there are many register for the 7.45AM appointment didnt show up. So the usual advise is, book early and go early.
But now damn pissed cos they say 14 days will call me about the front grill, but now almost 4 weeks, still no news. When i call them, they say they will call me back on the update - but that was 1 week ago!
World class CEO is useless with old proton mentality staff. Never follow-up.
Jul 17 2011, 10:14 PM

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