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Unifi Official TM UniFi High Speed Broadbrand Thread V11, FREE Installation & 1-month subscription

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djhenry91
post Aug 9 2011, 07:23 AM

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QUOTE(IwanAGP @ Aug 9 2011, 05:30 AM)
Edited. Hope you like it xD
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rclxms.gif rclxms.gif tongue.gif
firestonez
post Aug 9 2011, 09:17 AM

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QUOTE(sheeta @ Aug 9 2011, 12:00 AM)
gosh..so bad of them.
so wat r u going to do now?

they charge me rm4 for july and rm 9 for August.
The Item charged is written "Screen RED"

btw, they r charging what they called recurring charges, izzit normal?
thank you:)
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I already print screen n take photo as prove i didnt subscribe to the package. If next month still the same. Then i gonna tiaw them kaw2 n place a report to SKMM. vmad.gif
nonameNo
post Aug 9 2011, 09:31 AM

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QUOTE(haru.haru @ Aug 9 2011, 04:08 AM)
Is there a way for us to relocate the unifi - I just move my house to one floor upper in a service apartment sad.gif - without paying 300 RM ?
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based on unifi policy, changing of any address/location, need to relocate the unifi, including paying a certain fee for it.
DzX
post Aug 9 2011, 12:54 PM

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QUOTE(DarkTenno @ Aug 9 2011, 04:43 AM)
take note that biz packages or not biz packages the unifi network is still the same vlan tagging still apply if your router have vlan 600, you can still use the iptv services using the stb from the home unifi, biz or not biz it still using the same unifi network, my office is using unifi biz 5mb and i'm using unifi 10mb at home but since i have astro beyond at home i bring my stb to my office and plug it to the my office unifi router (dir615) which have vlan600 tagged my iptv work fine w/o any problem.

as long you have vlan 600 tagged or set on your router you can use the iptv services what ever you are on biz or home packages as long as you have a valid iptv account that is
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Thanks bro for clarified that..
digipaq
post Aug 9 2011, 01:18 PM

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Received an SMS from Unifi yesterday that service will be interrupted from 12am to 6am of 10/8 for some maintenance job at Wangsa Maju and Batu areas... HSI and IPTV will be affected.
cyberic
post Aug 9 2011, 01:30 PM

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I get a call today from a girl and she claim that she is from Telekom. She ask me whether I want to apply Unifi. I know my house area will get the service soon and I'm going to apply it.

She said she will send a dispatch for me to fill out the form and need a photocopy of my IC. I can't verify them so...

Do you guys received this kind of call before?
CRaX
post Aug 9 2011, 01:44 PM

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QUOTE(cyberic @ Aug 9 2011, 01:30 PM)
I get a call today from a girl and she claim that she is from Telekom. She ask me whether I want to apply Unifi. I know my house area will get the service soon and I'm going to apply it.

She said she will send a dispatch for me to fill out the form and need a photocopy of my IC. I can't verify them so...

Do you guys received this kind of call before?
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yup.. but i didnt gave out my photocopy.. biggrin.gif in my case they asked me to email it to telekom email address.. i've been using unifi for months and never send one.. biggrin.gif i just terminate my streamyx on my first unifi bill payment at tmpoint, and they were doing adjustment for streamyx and i got i month free.. rclxms.gif the best thing is that i dont have to leave my house to apply unifi.. saving the hassle to queue in tmpoint and their system.. biggrin.gif hassle free and fast.. rclxms.gif
Lanujang
post Aug 9 2011, 02:21 PM

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QUOTE(Lineage @ Aug 9 2011, 07:23 AM)
Do you guys have problem with TM supplied Wifi Router?

Manufacturer TMRnD
Manufacturer OUI 502a8b
Model Name RG TMRND Gen1.0
Description TM Residential Gateway
Hardware Chipset RT3052-V1
Software Version RG-R1B017-TMRND

Ok..the problem is like this..this router is working good with desktop(LAN) and laptop(wifi)..but not for mobile device..

If I connect my mobile device to wifi, I can't use Whatsapp and Talkbox..at least this 2 apps I able to test right now..

Both apps able to RECEIVE, but not sending out forever..

It has been tested with so many mobile device and the result still the same..
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i have exactly the same problem with you. same hardware.

i just got unifi vip 5 and my problem is... the wifi, if connected to laptop the line is ok. but if connected to smartphones, in my house i have 2 androids phones a galaxy tab and a BB, the wifi is really terrible. always no network la.., network error la.., try again la.., keep on loading page la.., bla bla bla...

the best part is, when i called the stupid unify cs, they said... our support is only for connection to pc/lappy. for smartphones u have to call the phone company. bloody hell. bodoh betul!! mad.gif mad.gif mad.gif

i'm thinking of changing to tp-link router but not sure if it'll make much difference.


CRaX
post Aug 9 2011, 02:27 PM

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QUOTE(Lanujang @ Aug 9 2011, 02:21 PM)
i'm thinking of changing to tp-link router but not sure if it'll make much difference.
changing the router will fix the problem.. biggrin.gif
Lineage
post Aug 9 2011, 03:04 PM

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QUOTE(Lanujang @ Aug 9 2011, 02:21 PM)
i have  exactly the same problem with you. same hardware.

i just got unifi vip 5 and my problem is... the wifi, if connected to laptop the line is ok. but if connected to smartphones, in my house i have 2 androids phones  a galaxy tab and a BB, the wifi is really terrible. always no network la.., network error la.., try again la.., keep on loading page la.., bla bla bla...

the best part is, when i called the stupid unify cs, they said... our support is only for connection to pc/lappy. for smartphones u have to call the phone company. bloody hell. bodoh betul!!  mad.gif  mad.gif  mad.gif

i'm thinking of changing to tp-link router but not sure if it'll make much difference.
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Lol..too bad..they took forever for troubleshoot..and the D-Link no stock..

QUOTE(CRaX @ Aug 9 2011, 02:27 PM)
changing the router will fix the problem..  biggrin.gif
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what router you recommend? laugh.gif
nonameNo
post Aug 9 2011, 03:06 PM

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QUOTE(cyberic @ Aug 9 2011, 01:30 PM)
I get a call today from a girl and she claim that she is from Telekom. She ask me whether I want to apply Unifi. I know my house area will get the service soon and I'm going to apply it.

She said she will send a dispatch for me to fill out the form and need a photocopy of my IC. I can't verify them so...

Do you guys received this kind of call before?
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if can, better register it online in unifi.my website.

my colleagues received the same things since March 2011 saying unifi avail at his area. so waited until July, still no sign and he cancel it.

in these case, normally they want to get respond or quota - how many ppl will apply. if a lot people, they will speed up the process to install it. if less people, then can ignore it and less priority.
CRaX
post Aug 9 2011, 03:10 PM

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QUOTE(Lineage @ Aug 9 2011, 03:04 PM)
Lol..too bad..they took forever for troubleshoot..and the D-Link no stock..
what router you recommend?  laugh.gif
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im using my old linksys.. working flawlessly with full speed.. biggrin.gif these are some options you might consider from klseet website smile.gif
Lineage
post Aug 9 2011, 03:18 PM

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QUOTE(CRaX @ Aug 9 2011, 03:10 PM)
im using my old linksys.. working flawlessly with full speed.. biggrin.gif these are some options you might consider from klseet website  smile.gif
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Actually what is the requirement for the wifi router to replace the unifi wifi router? hmm.gif
CRaX
post Aug 9 2011, 03:19 PM

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QUOTE(nonameNo @ Aug 9 2011, 03:06 PM)
in these case, normally they want to get respond or quota - how many ppl will apply. if a lot people, they will speed up the process to install it. if less people, then can ignore it and less priority.
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correct.. people queuing up in my area just for unifi application, it was the time when i was still on streamyx.. the moment they call me, i just accept the offer.. and they install one week down the road because of availability on installation slot.. biggrin.gif
eternity4av
post Aug 9 2011, 03:23 PM

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guys, how's the connection so far? heard alot of negative feedback, that really makes me hesitate to install unifi, currently using streamyx 4mbps with port 5120kbps.
rattan
post Aug 9 2011, 03:28 PM

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QUOTE(eternity4av @ Aug 9 2011, 03:23 PM)
guys, how's the connection so far? heard alot of negative feedback, that really makes me hesitate to install unifi, currently using streamyx 4mbps with port 5120kbps.
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nwk
post Aug 9 2011, 03:31 PM

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QUOTE(eternity4av @ Aug 9 2011, 03:23 PM)
guys, how's the connection so far? heard alot of negative feedback, that really makes me hesitate to install unifi, currently using streamyx 4mbps with port 5120kbps.
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tm has already implemented the cap for unifi vip packages. a tm technician told me this. you may want to reconsider getting unifi.
CRaX
post Aug 9 2011, 03:32 PM

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QUOTE(Lineage @ Aug 9 2011, 03:18 PM)
Actually what is the requirement for the wifi router to replace the unifi wifi router?  hmm.gif
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depends on your needs, time and budget.. these non-unifi router must be installed with custom firmware (supporting unifi-specific-vlan ids) as stated on the website given earlier.. everything is inside there.. have a look.. for advance user you might be interested in standard non-vlan router instead..
rattan
post Aug 9 2011, 03:35 PM

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QUOTE(nwk @ Aug 9 2011, 03:31 PM)
tm has already implemented the cap for unifi vip packages. a tm technician told me this. you may want to reconsider getting unifi.
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No such thing. Pls don't simply say things when its not official. Anyone can say anything.
GameFr3ak
post Aug 9 2011, 03:48 PM

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Hey guys.. just got my unifi installed a few days back.. was damn awesome on the first day.. getting 500kbps torrent download on a single file..

then the speed degraded followed by some intermittent disconnections, which will be resumed after 1-2 mins

it may occur at a very frequent rate.. when it occurs, the LED of VOIP turns red, then everything got disconnected

called the CS, not much info other than not seeing any issue, connection established for XX mins thats all

after some frequent hassling from me, finally they said they will arrange a technician to check things out..

I'm not sure but is this related to an overheated huawei BTU? LAN connection seems to be established so I can rule out router's fault

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