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Credit Cards Standard Chartered Bank Credit Cards V1, Let's talk about SCB's credit card here

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DM3
post Sep 6 2012, 08:45 AM

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so now im confuse the latest info on their website says new cars applied after 1st Sept onwards will get 5% cash back on petrol ,i remember the promo was also on Aug right?
iLoner
post Sep 6 2012, 09:14 AM

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QUOTE(meme00 @ Sep 6 2012, 08:38 AM)
oh ok

cause i applied nearly 3 weeks, no update yet  blink.gif
did u email to customer service malaysia.feedback@sc.com  ?
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SCB are kinda spoon-feed so you need to urge them either by calling CS, or by email they will take 2-3 days to response to you.
I applied on 27th July via online and only knew card approved on 24th Aug via SMS and the card arrived on the following week.

alexwsk
post Sep 6 2012, 09:22 AM

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QUOTE(meme00 @ Sep 6 2012, 08:38 AM)
did u email to customer service malaysia.feedback@sc.com  ?
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i replied to cconline.documents@sc.com
silverarrows
post Sep 6 2012, 04:00 PM

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Successfully cancelled my World master card.... the card cancellation department just let me go without any further offer after they gave me Rm50 & 10,000 pts to offset GST on the old VISA Platinum card. Meaning to say, SCB will not retain customer for 2nd card cancellation is short period.
meme00
post Sep 6 2012, 11:44 PM

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QUOTE(alexwsk @ Sep 6 2012, 09:22 AM)
i replied to cconline.documents@sc.com
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i've sent to that email too
and they didn't bother to reply me at all doh.gif
alexwsk
post Sep 7 2012, 09:53 AM

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QUOTE(meme00 @ Sep 6 2012, 11:44 PM)
i've sent to that email too
and they didn't bother to reply me at all  doh.gif
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no reply as well, cs from price solutions called the next day
Human Nature
post Sep 7 2012, 10:50 AM

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ronnie, the extra cashback already appear in your online banking system? if yes, is it after the 2nd statement?

i contacted pref CS and i was told the cashback will only appear after the 2nd statement is generated.
TSronnie
post Sep 7 2012, 11:10 AM

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QUOTE(Human Nature @ Sep 7 2012, 10:50 AM)
ronnie, the extra cashback already appear in your online banking system? if yes, is it after the 2nd statement?

i contacted pref CS and i was told the cashback will only appear after the 2nd statement is generated.
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It's still not in the Online Banking transaction details. I believe it should appear ONLINE before the statement is generated.
I will be getting the next statement come 15th..... I shall wait and see.
hongchai888
post Sep 7 2012, 02:42 PM

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My colleague apply this online and would like to help her to ask all sifu question here :

- Someone from SCB (private number) call her to verify the application and told her the application is in the 'final stage' of processing, high possibility it will approve.

The question is, how long it need for the 'final stage' ? How she know the application is success or fail? Anyway to waive the GST?

Thank you

alexwsk
post Sep 7 2012, 02:44 PM

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QUOTE(hongchai888 @ Sep 7 2012, 02:42 PM)
My colleague apply this online and would like to help her to ask all sifu question here :

- Someone from SCB (private number) call her to verify the application and told her the application is in the 'final stage' of processing, high possibility it will approve.

The question is, how long it need for the 'final stage' ? How she know the application is success or fail? Anyway to waive the GST?

Thank you
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should be few days
call cs to check

SCB will use the free cash to offset the GST
TSronnie
post Sep 7 2012, 10:34 PM

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Eventhough SC gives you RM50 credit to offset GST as part of the retainer package, you can use the cash first and use your own 10k ChoicePoints to offset the actual GST (when charged)

I think it's better than redeem ChoicePoints for other items...
hongchai888
post Sep 8 2012, 06:58 AM

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QUOTE(alexwsk @ Sep 7 2012, 02:44 PM)
should be few days
call cs to check

SCB will use the free cash to offset the GST
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Thx bro. By the way she got a sms about her application already approved (that was fast, lest than 1 week since she applied online), but then when she called to SCB to check further on the approval card details, the cs tell her “unable to check, you will know when the card reach your hand“ . @ _ @
celaw
post Sep 8 2012, 08:21 PM

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I had applied the card online and the flow as per below:-

29 Aug - Apply online
5 Sept - Received call from Price Solution to forward my attachment
6 Sept - Received sms from 63365 stated that my application unsuccessful =.=
8 Sept - Received call from SCB to verify my I/C and mailing address

When I ask why I still need to verify my details since my application is rejected, she answered on her end, my application is still in process and in final stage and she don't know why I received the sms on 6 Sept.

When I ask further did you know which card I applied for, she said she can't veiw my application data except the personal detailed as her task is to verify my personal details only. Btw, the call no is received on 8 Sept is shown"Unknown" on my phone.

Anyone any idea?

This post has been edited by celaw: Sep 9 2012, 12:27 AM
TSronnie
post Sep 9 2012, 08:15 AM

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The SMS notification on card approval by SCB is unreliable... Says reject but it's actually approved. Happen to my friends also. doh.gif doh.gif
catsper
post Sep 9 2012, 10:57 AM

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QUOTE(ronnie @ Sep 9 2012, 08:15 AM)
The SMS notification on card approval by SCB is unreliable... Says reject but it's actually approved. Happen to my friends also. doh.gif doh.gif
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Very true. I just had the same experience for business platinum visa.

celaw
post Sep 9 2012, 11:56 AM

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QUOTE(ronnie @ Sep 9 2012, 09:15 AM)
The SMS notification on card approval by SCB is unreliable... Says reject but it's actually approved. Happen to my friends also. doh.gif doh.gif
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QUOTE(catsper @ Sep 9 2012, 11:57 AM)
Very true. I just had the same experience for business platinum visa.
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I see.. Thanks for the info.. smile.gif
gsh880823
post Sep 9 2012, 02:06 PM

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QUOTE(catsper @ Sep 9 2012, 11:57 AM)
Very true. I just had the same experience for business platinum visa.
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Anyone, is Standard Chartered Business Platinum card better than other banks' cards? such as ocbc titanium mastercard, maybank2card.
Thanks!
celaw
post Sep 9 2012, 03:40 PM

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QUOTE(gsh880823 @ Sep 9 2012, 03:06 PM)
Anyone, is Standard Chartered Business Platinum card better than other banks' cards? such as ocbc titanium mastercard, maybank2card.
Thanks!
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In terms of cash back, I think Maybank 2 AMEX is the best. No cards can beat the 2.5% (Treat Points) + 5% Cash back on weekend.

This post has been edited by celaw: Sep 9 2012, 03:41 PM
pokemon
post Sep 9 2012, 09:17 PM

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When can we expect the guarantee gift where we spent MYR4k each month or MYR8k for two months?
celaw
post Sep 9 2012, 09:50 PM

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QUOTE(pokemon @ Sep 9 2012, 10:17 PM)
When can we expect the guarantee gift where we spent MYR4k each month  or MYR8k for two months?
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Got such promotion? What is the gift? Stated in scb website? Can share the link?

This post has been edited by celaw: Sep 9 2012, 09:50 PM

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