Jun 20 2011, 01:04 PM
QUOTE(xcen @ Jun 20 2011, 12:32 PM)
2 weeks ago I called U Mobile, being polite I told them about my connection problem. I was getting like 360kbps only, despite the network shows full bar.
Then last week, I called again to ask about the progress. They say they will put a reminder. I was still very polite and say ok la, I wait.
Then today, I tak boleh tahan. I made a huu haa when I called them. I demanded them to update me by today if not let me speak to the supervisor.
10 mins later, here is my speedtest:
Why must we resort to threaten customer service only we will see things being done? I really don't like to scold people, but they really leave me with no choice. I was expecting U Mobile customer service to be better than TMnet. But in the end, all also the same.
wow your way of demand them it works,. Then last week, I called again to ask about the progress. They say they will put a reminder. I was still very polite and say ok la, I wait.
Then today, I tak boleh tahan. I made a huu haa when I called them. I demanded them to update me by today if not let me speak to the supervisor.
10 mins later, here is my speedtest:
Why must we resort to threaten customer service only we will see things being done? I really don't like to scold people, but they really leave me with no choice. I was expecting U Mobile customer service to be better than TMnet. But in the end, all also the same.
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