Just to update you all again with my case.
So after countless email exchanging and calls here and there, a dedicated and friendly CS head don't know from where is assign to my case.
In a nutshell, in 1-2 weeks time they will send me a brand new iPad 2 ordered from the apple online store made by the CS.
Just give my mailing address and my cc details as safety precaution just incase in 10 working days once I received my iPad 2 and I don't ship out my iPad 2 back to them.
They say they will pick it up and I don't even know how would that work.
I opt for this option cause I know virtually anywhere in Malaysia is quite hard to get stock.
So yeah people that's my case now, the waiting game again