received today from digi regarding free airtime. but dont dare try

I have checked that i got charged for sending the STOP command too.You guys should start checking your bills. This is bull. Should start writing in to MCMC.

Just received this SMS from DIGI today:

Sender: DigiRewards

"Cash Back Promo! Enjoy RM7.50 talktime in July when you pay RM5 in June (auto deduct). To decline this offer, sms NOCASHBACK to 2000 by 25/6. (17869)"

Message Centre:
0162999921

I'm pretty sure telcos aren't allowed to auto deduct talktime credit by default.
Does sending an SMS to 2000 incur charges? Or is this just a scam from a sender pretending to be Digi?

This post has been edited by great123: Jun 24 2013, 07:35 PM

0162999921 is from DiGi itself, just deny if you not interested .. I did receive the same SMS but declined .. its nothing wrong declining the said msg

by looking at this diagram, we first should report to telco > if not satisfied/resolved complain to Communications and Multimedia Content Forum of Malaysia (CMCF) > if not satisfied/resolved complain to Communications and Multimedia Consumer Forum of Malaysia (CFM) > if not satisfied/resolved complain to Malaysian Communications and Multimedia Commission (SKMM).

from my experience with telco (credit deduction), sometime call cs or complain to their online support forum, fb, twitter etc wont do any good. they will just bounce u from one cs to another.

one time i lodge report directly to skmm after complaining to telco online cs doesn't do any good. got call the next day from their cs, apologizing and agreeing to compensate my credit loss within 24hours whereas when i first report to them before bringing it upfront to skmm, basically what they said to me is it "we cant do anything about it, its in our t&c, so screw u". made a report to skmm and the next thing i know they call me and apologizing like theres no tomorrow. probably skmm contacted them and scared the shit out of 'em

anyway,
1- Communications and Multimedia Content Forum of Malaysia (CMCF) online complain form
2- Communications and Multimedia Consumer Forum of Malaysia (CFM) online complain form
3- Malaysian Communications and Multimedia Commission (SKMM) online complain form

This post has been edited by axxer: Aug 4 2013, 03:34 PM

Is direct mail good that this options, this one really annoys other mobile users because of the strategy they have.

This post has been edited by jeffmatthew: Aug 21 2013, 11:14 PM

if i had call the respective provider and block those spam sms numbers should i still do the "Stop All" method as mentioned?

This post has been edited by TheEvilMan: Nov 5 2013, 09:10 AM

Hi i received a sms regarding s3x videos

Is it true or trying to scam subscription?

my 4 prepaid celcom lines have also been spammed and we lost money to these scammers. 33133, 37773, 22022...how come they are allowed to cheat our money without us even realising them unless we really go check our balance and how much we use telco everyday. This is too much, the authority must really do something to stop them. I complained everywhere already, to the scammer, celcom, in their FB, to MCMC , feedback forms but looks like no effect.

Someone please help stop them!!

because this is Malaysia...!!!
i charged with "Value added Service 0500" RM 5 from " yellow man"

I am the latest victim from unsolicited SMS from 39599. The third party provider who used the number is SHRAD Computing Sdn Bhd. As all my phone bills are within the monthly fixed charges I do not subscribe to itemized billing in order to save RM5.

However, recently I moved to online billing and download my bills to check on my children's phone habit and discovered my son has been billed an average of RM3 monthly for unsolicited SMS. On further checking, I have also been charged a similar amount.

I called up my service provider Celcom and was told that they cannot do anything because this is from third party. So I said can I refuse to pay the SMS to which they said then my bill line would be barred as they are only the collecting agent and suggested to send STOP ALL SMS for which I have to pay an additional of RM0.15. The reply I received after sending the SMS was " I have no subscription to be stopped'!!!.

So,

1) Celcom with 13 million subscriber do not care if someone scams our money without our knowledge.

2) Even if they scam only 1% of Celcom subscriber they (SHRAD) earn about RM400000 for doing nothing other than sending SMS.

3) Celcom make money either way as those SMS contain MMS message via data usage.

4) Even you complain to SHRAD, Celcom still make money by way of call charges.

5) To stop service which you never subscribed in the first place also earn Celcom free RM0.15 for those SMS.

6) Celcom being like the collecting agent. Like debt collectorlah surely get commission.

It looks like very lucrative business and I am only talking about RM3 for 1% customers. Imagine the total money this people collect montly.

Any other's with different TELCOs getting this 39599 SMS?

registered shortcode spammer under celcom. got 503 number  Short_codes_registered_at_CELCOM_platform.pdf ( 46.08k ) Number of downloads: 223


This post has been edited by axxer: Jan 17 2014, 02:50 PM

Thanks. It is no use. Once they send the number to you they charge it doesn't matter.

at least we know which company that send the spam in case wanna file dispute case to skmm

SKMM is no use. Always standard answer.

my past experience with them was good, give proper proof for dispute case and telco contacted me immediately after that. case solved within 3 days after report to them.

This is very useful info shared by TS here.

just got scam from 36631 for RM5 x 3 = RM15

android games spam ad, accidentally clicks, then the charges notifications straight away spamming in.



lucky found this thread, sms STOP to the service provider.

replied:

so to my acknowledgement, i've been charged RM15 for this kind of bullshit.

lets just wait this month bill statement and see how much damage incurred.

i believe more than that amount.

lucky we're youngster that pc-it-technology knowledge equiped.

imagine those auntie or uncle, how would they know how to "google" for solutions ?

sure monthly kena charged nonstop

What type complaint you made? It is funny that I received this message below. They think I am a cowherd who doesnt know what is MMS or third party content. I asked how could the charges incur in the first place when I did not subscribe to them. No answers.

The Executive Office of the Communications and Multimedia Content Forum of Malaysia (CMCF) hereby refers to your email dated xxxx with regard to the SMS spams which you have received.



For your kind information, the CMCF is an independent self-regulatory body set up via the Communications and Multimedia Act 1998 (CMA’98) and operates under the auspices of the Malaysian Communications and Multimedia Commission (SKMM) to monitor and promote industry self-regulation of content over the electronic networked medium. The CMCF governs content by self-regulation in line with the Malaysian Communications and Multimedia Content Code (Content Code) which is a set of industry guidelines on the usage and/or dissemination of content for public consumption.



SPAM is the common term for electronic ‘junk mail’ – messages sent to a person’s mobile phone that they have not consented to receive; in order to advertise a business or service, or invite you to sign up a subscription-based service. The content of spam messages varies. Some messages promote products or services, while others attempt to trick users into providing bank account or credit card details. Many spam messages contain offensive or fraudulent material.



If you have received any spam messages on your mobile through any short codes, below are the attempts that you may take in order to stop it.



Unsubscribed Text Messages


Reply to the text message by typing STOP, OUT, END, QUIT or CANCEL to the sender.

Subscribed Text Messages


If you wish to unsubscribe to a text messaging service which you have subscribed to before, you may reply to the message by typing UNSUBSCRIBE



Additional to that, we would like to suggest for you to contact your mobile service provider to seek for their assistance on blocking the sender from being able to send you any SMS in the future.



For further information on SMS Spams and how to prevent/stop it, kindly visit the websites below:

· http://www.skmm.gov.my/FAQs/Mobile-Content...%28SPAM%29.aspx

· http://www.cfm.org.my/files/pdf/cfm-update...ates-100330.pdf



As such, the Complaints Bureau treats this matter as closed and extends its sincere thanks to you for submitting the complaint.
[SIZE=14]


Thank you.



On behalf of the Complaints Bureau

COMMUNICATIONS AND MULTIMEDIA CONTENT FORUM OF MALAYSIA (CMCF)[SIZE=7]

my dad got same sms spam from these scum.
each sms cost him rm4. last month bill showed the sms came every two days. total cost rm149, from "mmobile". not sure if it just showed in bill or did he really got the sms in his phone. when i ask whether this is his first time got such thing in his bill, he said its from long ago, usually its just rm30-40 per month.

sigh, my dad with typical malaysian "tak apa" attitude. when they charge him rm30-40 per month he just paid, no question asked. he just made a big fuss about it when it reaches rm149 on last month bill

This post has been edited by axxer: Feb 11 2014, 06:53 PM