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Streamyx The Official Streamyx 4Mbps Users Club V4, Streamyx 4 Mbps Discussion Thread Q&A

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Sib
post Oct 2 2012, 12:13 PM

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after making noise at tm point yesterday, today d technician finally bump up the speed as its suppose to be.

previously my speed only at 1 ~ 2MB/s range. though it took them the whole month just to get to this doh.gif
jack2
post Oct 2 2012, 12:32 PM

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if you are using Streamyx 4mbps and your area has unifi, will you upgraded?
supercolossal
post Oct 2 2012, 08:02 PM

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Just submitted for BB upgrade to 4Mbps.

How long does it take to get upgraded?
What is the brand/model of the wireless modem router that is given free?

pcdlsy
post Oct 3 2012, 09:18 AM

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QUOTE(supercolossal @ Oct 2 2012, 08:02 PM)
Just submitted for BB upgrade to 4Mbps.

How long does it take to get upgraded?
What is the brand/model of the wireless modem router that is given free?
*
It may up to 1 week time after the submission. Depends one la tapi.
For my case, the technician came on the 3rd day after submission. But until today, which is almost 10th day after submission , I still unable to get 4MB speed due to some technical issues faced by them. doh.gif

For me, I was given Innacomm 4 ports wireless modem. Not sure on the exact model .


KaSuMiWaiSan
post Oct 3 2012, 09:42 AM

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Hi all. I need advice on what to do. My 4mbps streamyx line is having issue lately. Very slow due to sharing line with two other PC. Even normal web browsing (not loading youtube) also very slow.

From what I know, my friend told me that my line miscapped to 2mbps. Called them the other day but they did nothing instead of asking me to keep rebooting my modem router.

I`m using my own modem router D-Link DSL-2750U

Need advice what should I do? Kinda frustrated paying for 4mbps but only getting 2mbps line.

Attached Image

user posted image

Deeply appreciate for any advice given. :]

This post has been edited by KaSuMiWaiSan: Oct 3 2012, 09:45 AM
supercolossal
post Oct 3 2012, 09:59 AM

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DSL now not having any lights and no ringtone.
Is that normal during the progress of upgrading? Can't call 100 since the phone is not working.
ahcheap
post Oct 3 2012, 10:29 AM

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QUOTE(supercolossal @ Oct 3 2012, 09:59 AM)
DSL now not having any lights and no ringtone.
Is that normal during the progress of upgrading? Can't call 100 since the phone is not working.
*
Check here to see ur jumper status:

http://sams.tm.net.my/MarketingCenter/search.asp
supercolossal
post Oct 3 2012, 11:19 AM

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Nothing stated yet.
Confession
post Oct 3 2012, 12:41 PM

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I'm on Streamyx 4mb package, just yesterday my phone line down and now it's up again but I found out I got capped to 2mb.
mytmnet
post Oct 3 2012, 04:14 PM

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QUOTE(ahcheap @ Oct 3 2012, 10:29 AM)
Check here to see ur jumper status:

http://sams.tm.net.my/MarketingCenter/search.asp
*
what does this mean?
can you check for me is that possible to upgrade my package from 1M to 4M?



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Attached Image
ahcheap
post Oct 3 2012, 04:23 PM

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QUOTE(mytmnet @ Oct 3 2012, 04:14 PM)
what does this mean?
can you check for me is that possible to upgrade my package from 1M to 4M?
*
I think it's ur previous installation status,so I think ur problem should b due to area line problem but nt related to ur upgrade application,
pcdlsy
post Oct 3 2012, 04:30 PM

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QUOTE(KaSuMiWaiSan @ Oct 3 2012, 09:42 AM)
Hi all. I need advice on what to do. My 4mbps streamyx line is having issue lately. Very slow due to sharing line with two other PC. Even normal web browsing (not loading youtube) also very slow.

From what I know, my friend told me that my line miscapped to 2mbps. Called them the other day but they did nothing instead of asking me to keep rebooting my modem router.

I`m using my own modem router D-Link DSL-2750U

Need advice what should I do? Kinda frustrated paying for 4mbps but only getting 2mbps line.

Attached Image

user posted image

Deeply appreciate for any advice given. :]
*
How many ports you are currently using? i mean telephone port. if > 1, please use 1 and direct it to your modem ONLY and try. Not sure if it works. no harm trying

If unable to solve, please kindly call TM and check. ...
chuahcs79
post Oct 3 2012, 05:07 PM

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QUOTE(KaSuMiWaiSan @ Oct 3 2012, 09:42 AM)
Hi all. I need advice on what to do. My 4mbps streamyx line is having issue lately. Very slow due to sharing line with two other PC. Even normal web browsing (not loading youtube) also very slow.

From what I know, my friend told me that my line miscapped to 2mbps. Called them the other day but they did nothing instead of asking me to keep rebooting my modem router.

I`m using my own modem router D-Link DSL-2750U

Need advice what should I do? Kinda frustrated paying for 4mbps but only getting 2mbps line.

Attached Image

user posted image

Deeply appreciate for any advice given. :]
*
nothing wrong with your modem/router,.

it is your line been capped at 2Mbps,

u need to file complain to TM calling 100,..

get a case number from them notworthy.gif
mytmnet
post Oct 3 2012, 11:39 PM

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QUOTE(ahcheap @ Oct 3 2012, 04:23 PM)
I think it's ur previous installation status,so I think ur problem should b due to area line problem but nt related to ur upgrade application,
*
ADSL_MM circuit is not INSERVICE status this error message mean no 4M ? icon_question.gif
andyliew97
post Oct 4 2012, 01:06 AM

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QUOTE(Intrigue @ Oct 1 2012, 07:46 PM)
ever since i called up to them to reset the port after there's a breakdown. All my pps max is 100kb/sec only. FOr a 4mbps line when i first subsribe last mth, all reaching 300+kb/sec.

If i report again, i think they will give me some bullshit excuses
*
report SKMM lor
pcdlsy
post Oct 4 2012, 09:05 AM

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Aiks.. Maximum download speed 440kbps for my 4MB. Speedtest 3.5-3.6mbps. Anyway to increase? XD
ahcheap
post Oct 4 2012, 09:59 AM

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QUOTE(mytmnet @ Oct 3 2012, 11:39 PM)
ADSL_MM circuit is not INSERVICE status this error message mean no 4M ? icon_question.gif
*
Where did u submit ur application?
kunimitsu
post Oct 4 2012, 10:33 AM

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My 4mb streamyx keep link down..
Ady call 100 they keep asking reset the modem..
1day 4-5 time link down..
Anyone noe the problem

skylinelover
post Oct 4 2012, 11:33 AM

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QUOTE(pcdlsy @ Oct 4 2012, 09:05 AM)
Aiks.. Maximum download speed 440kbps for my 4MB. Speedtest 3.5-3.6mbps. Anyway to increase? XD
*
dont b greedy laugh.gif doh.gif


Added on October 4, 2012, 11:36 amhey fellas come continue 2 discuss here laugh.gif rclxms.gif

http://forum.lowyat.net/index.php?showtopic=2534729

This post has been edited by skylinelover: Oct 4 2012, 11:36 AM
mytmnet
post Oct 4 2012, 12:00 PM

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QUOTE(ahcheap @ Oct 4 2012, 09:59 AM)
Where did u submit ur application?
*
TM website sad.gif

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