intermittent failures really suck.. when u use it, it fail. when the counter ppl press, it's all good.

hehe...looks like ur iphone is a bit 'manja' with u..hahaha

nah now it totally fails. but i don't use it at all so i totally forgotten about it

Hello there, my home button is failing too.
I sent to maxis , the worker there forced pressed my button so hard to ensure it work all 10 times. then say they have no problem pressing it.

now i feel that my phone have gotten worse.
the massaging method doesn't work . what should i do??

Clearly the staff there is just not cooperating. Suggest you be a little bit harsh and stand up firm for replacement, its consumer's right. As reading your quote, you mentioned it got worse after several forces applied by the staff.

Just go Maxis centre again, and complain about incident; and deem for fair inspection on the iPhone. Case yet to close? Speak to their upper management. Good luck.

Yes, exactly. There's no exact way to replicate/reproduce this

Do i have to restore back my jailbroken phone when i wanna send back to service center?

Yes, thats the first thing on my check list before I send in for warranty.
Warranty void IF they find out about this (not sure whether this still applies).
Another thing is I want NO privacy invasion. Tiba2 insurance xxx call up, saying got your contact from "referrer". What comes out from your mind? Disturbance ! Oh mai

So, it's cool to restore my phone and send it for warranty? I thought I already void it

As long as you never show "oh, I have Cydia here" to the staff. To do that, you have to restore. Aren't you somehow concern on the warranty?

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Added on July 13, 2011, 7:44 am
Source: Pinned tread.

This post has been edited by yezhacolic: Jul 13 2011, 07:44 AM

Thanks for the advice! I will find my time to go back to the Maxis centre again.
The one I went was Pyramid, think got too many customer so they got lazy. !
I shall see if they will cooperate this time around or not! thanks!

rule of thumb, go straight to either KLCC or TTDI branch for home button issues replacement. in most cases, they have replacement sets available & are pretty flexible when comes to intermminent failures.

Agree....I went to KLCC and got my set replaced in less than 3 hours

hi all,

i got 1 iPhone 4 with hard press home button. its maxis set.
i buy it 2nd here in Garage Sales, can i send it to Maxis because warranty is another 3 months to go before expired.

Hi,

How hard is hard? It responses how many times out of 10? If 1/10, less likely you will get a replacement.

i will rate it failure 8 in 10 press.
can i send it to claim?
the ex owner give me the warranty card also.
so can i send without ex owner?

Yes you can....just bring along the warranty card only. That will do

To avoid home button wear and tissue, izzit best that Day 1 of getting the phone to just use strictly Gestures?

Thanks bro. really appreciate your feedback.
will send next week to maxis

If no warrant they charge how much ?