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 iPhone 4 home button issues discussion thread, anyone able to claim from DiGi?

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G@merZ
post Jul 5 2011, 11:14 PM

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hi guys.. i just bought an iphone 4 from maxis.. has been 2 days now.. currently there's something wrong with the home button.. sometimes got to press more than twice only work.. whats the problem>??
shawn87
post Jul 5 2011, 11:49 PM

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QUOTE(G@merZ @ Jul 5 2011, 11:14 PM)
hi guys.. i just bought an iphone 4 from maxis.. has been 2 days now.. currently there's something wrong with the home button.. sometimes got to press more than twice only work.. whats the problem>??
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less responsive.. most of iphone 4 users got this issue after several months. its common issue but urs its a bit weird cause just used for 2 days.. anyways go ask maxis. they can help u
Xxr0xr0xX
post Jul 6 2011, 03:31 AM

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wah new ip4 also got such problem? i thought only old iphone 3g like mine only got such problem after a lot of apps.
G@merZ
post Jul 6 2011, 06:05 AM

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QUOTE(shawn87 @ Jul 5 2011, 11:49 PM)
less responsive.. most of iphone 4 users got this issue after several months. its common issue but urs its a bit weird cause just used for 2 days.. anyways go ask maxis. they can help u
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QUOTE(Xxr0xr0xX @ Jul 6 2011, 03:31 AM)
wah new ip4 also got such problem? i thought only old iphone 3g like mine only got such problem after a lot of apps.
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if i send for warranty will they repair it for me or replace me a new set?
Xxr0xr0xX
post Jul 6 2011, 06:27 AM

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they should replace 1 new set i guess
WimpyKid
post Jul 6 2011, 08:14 AM

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QUOTE(G@merZ @ Jul 6 2011, 06:05 AM)
if i send for warranty will they repair it for me or replace me a new set?
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It can be new or refurbished. It depends on situation and stock availability. smile.gif
nonamekid
post Jul 7 2011, 09:47 PM

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I sent my iphone4 to maxis garden yesterday due to home button issue. Today dey sms me and replace a brand new unit for me. My home button is still functioning but not so sensitive. For those user home button got problem, please try to claim when the phone is still in warranty.
marogal
post Jul 7 2011, 10:44 PM

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My home button is getting worst. Need to press very hard to operate it..

I went to Maxis @ E-Curve 2 weeks ago and they told me to surrender my iPhone n they will come back to me at least 3 weeks for inspection / replacement.

I cant live without a phone for 3 weeks!!!.. So i went to Maxis @ KLCC last weekend.. they checked and confirm i will get a replacement. But my iPhone was not registered by the maxis MEP to their Maxis server.. So Maxis KLCC need to email the MEP to complete the process. They will call me around Wed when procedure is done. the most important point is i no need surrender my iPhone to them. (unfortunately nobody called me) so tonight i just went to Maxis KLCC to try my luck.

Everything done within 40mins to wait for collection from their store.
Glad with Maxis KLCC service !! Remember to approach them rather to wait them contact you..
TSMyKy44
post Jul 7 2011, 11:05 PM

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QUOTE(marogal @ Jul 7 2011, 10:44 PM)
My home button is getting worst. Need to press very hard to operate it..

I went to Maxis @ E-Curve 2 weeks ago and they told me to surrender my iPhone n they will come back to me at least 3 weeks for inspection / replacement.

I cant live without a phone for 3 weeks!!!.. So i went to Maxis @ KLCC last weekend.. they checked and confirm i will get a replacement. But my iPhone was not registered by the maxis MEP to their Maxis server.. So Maxis KLCC need to email the MEP to complete the process. They will call me around Wed when procedure is done. the most important point is i no need surrender my iPhone to them. (unfortunately nobody called me) so tonight i just went to Maxis KLCC to try my luck.

Everything done within 40mins to wait for collection from their store.
Glad with Maxis KLCC service !! Remember to approach them rather to wait them contact you..
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thanks for the heads up man thumbup.gif

i still yet to claim mine. keep forgeting to cal doh.gif
Jimzee
post Jul 8 2011, 11:22 PM

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QUOTE(marogal @ Jul 7 2011, 10:44 PM)
My home button is getting worst. Need to press very hard to operate it..

I went to Maxis @ E-Curve 2 weeks ago and they told me to surrender my iPhone n they will come back to me at least 3 weeks for inspection / replacement.

I cant live without a phone for 3 weeks!!!.. So i went to Maxis @ KLCC last weekend.. they checked and confirm i will get a replacement. But my iPhone was not registered by the maxis MEP to their Maxis server.. So Maxis KLCC need to email the MEP to complete the process. They will call me around Wed when procedure is done. the most important point is i no need surrender my iPhone to them. (unfortunately nobody called me) so tonight i just went to Maxis KLCC to try my luck.

Everything done within 40mins to wait for collection from their store.
Glad with Maxis KLCC service !! Remember to approach them rather to wait them contact you..
*
So hows the home button now? Mine is getting suckier day-by-day, I might need to try my luck to go Maxis KLCC I guess. shakehead.gif
marogal
post Jul 9 2011, 12:27 AM

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QUOTE(MyKy44 @ Jul 7 2011, 11:05 PM)
thanks for the heads up man thumbup.gif

i still yet to claim mine. keep forgeting to cal doh.gif
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welcome... =]
hope u get urs fix soon.



QUOTE(Jimzee @ Jul 8 2011, 11:22 PM)
So hows the home button now? Mine is getting suckier day-by-day, I might need to try my luck to go Maxis KLCC I guess.  shakehead.gif
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my old iphone needs to press very very hard few times only can load... i got a replacement and now its working superb !!
ybtan
post Jul 10 2011, 07:46 PM

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Just bought my iPhone 4 from Maxis KLCC 1 month ago and nowadays my home button also started to have problem. So if I go back will they replace me a new set or refurbished set?do i have to wait for few days?
greenlp_87
post Jul 10 2011, 07:57 PM

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QUOTE(ybtan @ Jul 10 2011, 07:46 PM)
Just bought my iPhone 4 from Maxis KLCC 1 month ago and nowadays my home button also started to have problem. So if I go back will they replace me a new set or refurbished set?do i have to wait for few days?
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normally they will give u refurbished set..if u sent it to maxis klcc, u might get ur replacement unit straight away, but if they dont have any replacement unit u have to wait 3 -4 days... smile.gif
yezhacolic
post Jul 10 2011, 10:35 PM

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QUOTE(ybtan @ Jul 10 2011, 07:46 PM)
Just bought my iPhone 4 from Maxis KLCC 1 month ago and nowadays my home button also started to have problem. So if I go back will they replace me a new set or refurbished set?do i have to wait for few days?
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Don;t be too sure you will get a replacement. Staff there will give you hard time. Unless 9times out of 10 is not responding.
greenlp_87
post Jul 10 2011, 11:57 PM

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QUOTE(yezhacolic @ Jul 10 2011, 10:35 PM)
Don;t be too sure you will get a replacement. Staff there will give you hard time. Unless 9times out of 10 is not responding.
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yeah..i agree with u..my experience i need to go to MAXIS klcc twice to proof that my white set got screen problem before they justify to give a replacement.. sweat.gif sweat.gif but again i need to wait for three days before can walk in to take the replacement unit. smile.gif smile.gif
cy97
post Jul 11 2011, 08:31 AM

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I also having a little problem with home button as need to press two times. But I had my iphone jailbreak so still not so bad as activator n stuff help a lot. I intend to "save" this "defect" one b4 warranty expire to claim a replacement set!
TSMyKy44
post Jul 11 2011, 12:46 PM

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^haha same predicament as me.
hope i able to make my claim this week, will need to backup + restore my ipon
deepan84
post Jul 11 2011, 01:08 PM

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mine seems to be gettin better :/
Neo_Y
post Jul 11 2011, 02:10 PM

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Sometime I press only one time but it bring me the multitasking bar, it is the symptom for faulty home button?
Jimzee
post Jul 11 2011, 10:28 PM

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QUOTE(marogal @ Jul 9 2011, 12:27 AM)
welcome... =]
hope u get urs fix soon.
my old iphone needs to press very very hard few times only can load...  i got a replacement and now its working superb !!
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Ah, that's good news! but mine happens occasionally, so it's a bit hard to convince them that my phone has this problem when I send it for warranty I guess hmm.gif

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