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 iPhone 4 home button issues discussion thread, anyone able to claim from DiGi?

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krayz_underground
post May 6 2011, 01:20 AM

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Planning on sending my iPhone for replacement because of the Home Button issue. Where is the best Maxis Centre, can you guys give me some suggestion?..
SUSs3an_looi
post May 6 2011, 12:19 PM

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Best maxis center is the one nearest to your house...
TSMyKy44
post May 6 2011, 07:09 PM

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becos if u see need wait long long queue can just take number and go back house lepak2 first then only go again. haha
krayz_underground
post May 7 2011, 01:06 AM

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If need wait long queue but in the end was told no stock, then useless oso.

Better far away Maxis Center but for sure have stock for replacement.

My Home Button becoming worse. Hate it.
vicdd
post May 7 2011, 12:58 PM

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mine is DIGI set 16gb. Had a hard time to convince them that my home button is spoiled cos it works 60% rate but i still insists on changing the phone because its still on warranty..but in the end they gave in and ordered for me but have to wait till June
wztech
post May 8 2011, 03:58 PM

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Shit..
Mine just bought an maxis iphone 4 but the home button is faulty already..
Really frustrating!
If got replaced with new set? Will the home button be ok?
Afraid after few weeks using the home button would faulty again
SolId SnaKe
post May 8 2011, 05:09 PM

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QUOTE(wztech @ May 8 2011, 04:58 PM)
Shit..
Mine just bought an maxis iphone 4 but the home button is faulty already..
Really frustrating!
If got replaced with new set? Will the home button be ok?
Afraid after few weeks using the home button would faulty again
*
owhh shoot...new 1 also faulty?? i think jz go change only...dont care new or refurbish set, as long as the unit looks new and functioning 100% then its good enuf
wztech
post May 8 2011, 07:11 PM

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Just used it one week only..
Is it necessary for me to unjailbreak if wanna claim warranty?
TSMyKy44
post May 8 2011, 08:45 PM

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QUOTE(wztech @ May 8 2011, 07:11 PM)
Just used it one week only..
Is it necessary for me to unjailbreak if wanna claim warranty?
*
Yes. Make sure u do that


On another note, my button success rate is left about 20~30%
Crap
SolId SnaKe
post May 8 2011, 08:55 PM

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QUOTE(MyKy44 @ May 8 2011, 09:45 PM)
Yes. Make sure u do that
On another note, my button success rate is left about 20~30%
Crap
*
yea wei... hate these kinda things... i wished apple can have multi gesture for ios5 announcing next month
zad78
post May 9 2011, 04:42 AM

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QUOTE(SolId SnaKe @ May 8 2011, 08:55 PM)
yea wei... hate these kinda things... i wished apple can have multi gesture for ios5 announcing next month
*
That is why you need to jailbreak using redsnow ver rc16 to enable multigesture...it has kept me from using the home button for quite sometime now...
TSMyKy44
post May 9 2011, 11:21 AM

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i dunno mine can still JB or not, not sure if can get pass the hold home button part or not doh.gif
wztech
post May 9 2011, 02:35 PM

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but if got replaced..
correct me if im wrong
but it will be replace by refurbished set rite?? so the home button should be 100% working....
hurricane21
post May 9 2011, 02:36 PM

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mine also encountered same problem, certain angle not sensitive, went maxis center they said need to leave my phone for 2 weeks there and they need to send it to apple, got such thing? and the service person is unfriendly too.
TSMyKy44
post May 9 2011, 04:12 PM

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QUOTE(wztech @ May 9 2011, 02:35 PM)
but if got replaced..
correct me if im wrong
but it will be replace by refurbished set rite?? so the home button should be 100% working....
*
i'm ok la as long as the replaced set got no issues sad.gif

QUOTE(hurricane21 @ May 9 2011, 02:36 PM)
mine also encountered same problem, certain angle not sensitive, went maxis center they said need to leave my phone for 2 weeks there and they need to send it to apple, got such thing? and the service person is unfriendly too.
*
i've faced a few digi personnels who're not friendly neither. but just deal with it cos i'm just enquiring.
the ones i've to pass the unit back for replacement is quite nice smile.gif at DiGi centre beach street penang
wztech
post May 9 2011, 05:32 PM

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QUOTE(MyKy44 @ May 9 2011, 04:12 PM)
i'm ok la as long as the replaced set got no issues sad.gif
i've faced a few digi personnels who're not friendly neither. but just deal with it cos i'm just enquiring.
the ones i've to pass the unit back for replacement is quite nice smile.gif at DiGi centre beach street penang
*
so u had claimed the warranty and received a replacement set?
TSMyKy44
post May 9 2011, 05:56 PM

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still waiting, was told got a long queue, at least another month or so.
wztech
post May 9 2011, 08:59 PM

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QUOTE(MyKy44 @ May 9 2011, 05:56 PM)
still waiting, was told got a long queue, at least another month or so.
*
But urs is digi set rite. Any idea how long does it takes for maxis set?
krayz_underground
post May 9 2011, 09:19 PM

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Yes if for example, I straight away go to Maxis KLCC. Can I straight away get replacement?
s.n.a.g
post May 9 2011, 09:28 PM

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QUOTE(krayz_underground @ May 9 2011, 09:19 PM)
Yes if for example, I straight away go to Maxis KLCC. Can I straight away get replacement?
*
unless your phone is less than 1 month old, making a big huha might get you a brand new set on the spot.

i've been to the Maxis Center in Pavilion. the fella said they will send the phone back to their team to check which will take 10-15 days time. if they can't fix it they will replace you with another unit.

i've tried asking if the 'another' unit is a brand new set or refurbish set, the so unfriendly fella said "we have this one on one replacement policy for iphone"

although the problem is annoying me, i still haven't send my phone back for warranty. i can't imagine separating with my phone for almost 2 weeks time!

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