iPhone 4 home button issues discussion thread, anyone able to claim from DiGi?
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 May 9 2011, 02:36 PM
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#1
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Senior Member
1,389 posts Joined: Feb 2006 From: Southern Region  
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mine also encountered same problem, certain angle not sensitive, went maxis center they said need to leave my phone for 2 weeks there and they need to send it to apple, got such thing? and the service person is unfriendly too.
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May 11 2011, 04:51 PM
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#2
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Senior Member
1,389 posts Joined: Feb 2006 From: Southern Region
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QUOTE(MyKy44 @ May 9 2011, 04:12 PM) i'm ok la as long as the replaced set got no issues  i've faced a few digi personnels who're not friendly neither. but just deal with it cos i'm just enquiring. the ones i've to pass the unit back for replacement is quite nice  at DiGi centre beach street penang QUOTE(s.n.a.g @ May 9 2011, 09:28 PM) unless your phone is less than 1 month old, making a big huha might get you a brand new set on the spot. i've been to the Maxis Center in Pavilion. the fella said they will send the phone back to their team to check which will take 10-15 days time. if they can't fix it they will replace you with another unit. i've tried asking if the 'another' unit is a brand new set or refurbish set, the so unfriendly fella said "we have this one on one replacement policy for iphone" although the problem is annoying me, i still haven't send my phone back for warranty. i can't imagine separating with my phone for almost 2 weeks time! QUOTE(wztech @ May 9 2011, 09:57 PM) 2 weeks thats a long time.. there is no such thing they need to check or what, they just check on the spot. one of mine friend's digi set got faulty, he went digi center but they have no replacement stock so they ask my friend go back once got replacement stock they will call him, after 2 week he got his replacement set, and they didnt even took my friend set to perform such 'check'.mine just bought 1 week ago from maxis at gardens..  thinking to go to their maxis tower for replacement... hoping to get a replacement on the spot....  OT: but seriously maxis CS sucks to max, if they cannot answer customer's question, they will straight ignore you, that is what thing i kena at Maxis Center Mahkota Parade Melaka. |
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May 11 2011, 05:48 PM
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#3
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Senior Member
1,389 posts Joined: Feb 2006 From: Southern Region
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QUOTE(MyKy44 @ May 11 2011, 05:41 PM) DiGi centre @ beach street penang. the person there quite polite maybe different place different way, but for me i rather trust digi than maxis, just because the maxis guy impolite with me so i dont want leave my set there, later they just simply keep my set for two weeks then call back me say that my set is no problem at all then i just wait for nothing.not to say whos is good who is bad but really fed up of maxis  |
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